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Wraparound Milwaukee Provider Portal

 

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Welcome Providers!

 

There are currently nine Care Coordination agencies and over 400 agency and individual providers

that contribute to over 80 different mental health, social and supportive services. 

This portal is meant to support and supplement the work that you do. 

Engagement Toolkit

The engagement toolkit is a resource to enhance interactions related to working with youth and families. It includes a compilation of ideas and strategies organized into specific areas and is functional for any individual providing services to families.

 

Frequently Used Forms

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  Consents
  Protocols
  Policies and Procedures

Access to PHI Maintained in Synthesis (effective 9/2022) #046

Access to Provider & Vendor Directories (effective 9/2022) #083

Academic Support Services (effective 9/2022) #050

Achenbach Assessment Administration (effective 9/2022) #026

Advance Directives (effective 9/2022) #075

After School Programs (effective 9/2022) #051

Authorization for Inpatient Psychiatric Hospitalization (effective 9/2022) #022

Billing Policy (effective 9/2022) #081

Care Coordination Supervisor Responsibilities (effective 1/2024) #001

Care Coordinator After Hours Policy (effective 9/2022) #085

Care Coordinator Changes (effective 1/2024) #006

Care Coordinator & Lead Care Coordinator Qualifications & Responsibilities (effective 1/2024) #003

Caregiver Background Check Policy DHHS-001

Certified Peer Specialist & Parent Peer Specialist (effective 9/2022) #072

Change of Placement Temporary and Legal (effective 9/2022) #005

Client Chart Format & Record Retention (effective 9/2022) #007

Client Contact (effective 3/2023) #032

Client Rights (effective 9/2022) #042

CCS Transition for Youth and Adults (revised 6/2022)

Contractor/Provider Obligations (revised 12/2022) DHHS-005

Confidentiality/Exchange of Information (effective 9/2022) #009

Consent/Acknowledgement and Authorization Forms (effective 9/2022) #011

Court Appearances (effective 9/2022) #012

Crisis Stabilization/Supervision Services (effective 9/2022) #036

Critical and Serious Incident Reports (effective 9/2022) #014

Critical Incident Policy (revised 8/2022) DHHS-010

Cultural Humility (effective 1/2024) #033

Day Treatment Prior Authorization (effective 9/2022) #045

Discretionary Funds (effective 9/2022) #015

Disenrollments (effective 9/2022) #016

Dress Code (effective 9/2022) #040

Electronic Signatures for Record Entries in Synthesis (effective 9/2022) #056

Emergency Management Plan (effective 12/2021) DHHS-002

Employment Preparation & Placement Services (effective 9/2022) #055

Enrollment Criteria HMO (effective 9/2022) #017

Ethics & Boundaries (effective 9/2022) #053

Family Support Services (effective 9/2022) #018

Fraudulent Activity (Fraud & Abuse) (effective 9/2022) #066

Grievance & Appeals Process (effective 1/2024) #008

Guardianship - Signatures Required (effective 9/2022) #020

Guardianship - Temporary (effective 9/2022) #021

High Risk Youth Review - Community Safety and Resource Development (effective 9/2022) #023

Housing Assistance (effective 9/2022) #070

Identification Badges (effective 9/2022) #024

Impaneling Policy (revised 3/2020) BHD

Individual/Family Support and Skill Development (5522b, H2017S) (effective 9/2022) #048

Interpretive Services (effective 9/2022) #071

Mandatory Reporting (effective 9/2022) #034

Mentoring (effective 9/2022) #039

Minimum Necessary Access to Client Protected Health Information (effective 9/2022) #044

Notice of Action to Enrollees (Adverse Benefit Determination) (effective 9/2022) #058

Out-of-Home Care Referrals and Authorizations (effective 9/2022) #004

Out-of-Network Services (effective 9/2022) #041

Plan of Care (POC) Documentation (effective 9/2022) #028

Prevention of Duplication of Services (effective 9/2022) #084

Privacy Practices (effective 9/2022) #047

Progress Notes (effective 9/2022) #037

Provider Add/Drop Policy (effective 9/2022) #035

Provider Agency Responsibilities & Guidelines (effective 9/2022) #054

Provider Network Adequacy (effective 9/2022) #082

Provider Notes (effective 1/2024) #078

Provider Referral Form (effective 9/2022) #038

Recreation Programs (effective 9/2022) #052

Reporting of Provider Network Providers: Sanctions & Disciplinary Actions to Regulatory Agencies (effective 9/2022) #064

Second Opinion (effective 9/2022) #077

Service Authorization Request (effective 9/2022) #030

Shelter Care & Stabilization Centers (effective 9/2022) #043

System & Provider Conflict Resolution (effective 1/2024) #010

Team & Plan of Care Meeting Facilitation (effective 9/2022) #076

Transportation Services (effective 9/2022) #029

Transition to Adulthood (effective 9/2022) #086

Trauma Response Team (effective 9/2022) #079

Unearned Monies Recoupment Policy (effective 9/2022) #080

Use of Restraints or Seclusion (effective 1/2024) #067

Utilization Review Management (effective 9/2022) #073

Vendor Paper Claims Processing and Appeal System (effective 9/2022) #065

Whistleblower Policy (effective 12/2021) DHHS-003


Family Intervention Support & Services (FISS) Policies

Receipt of Referral to the FISS Case Manager (effective 9/2022) FISS #01
Required Contact for FISS Case Managers (effective 9/2022) FISS #02
FISS Assessment Outcome and Recommendations (effective 9/2022) FISS #03
FISS Reassessments (effective 9/2022) FISS #04
Determining JIPS versus CHIPS Referrals (effective 9/2022) FISS #05
Case Record Documentation (effective 9/2022) FISS #07
Case Closure (effective 9/2022) FISS #11

  CCS Specific
  Tools for Youth Missing from Care
  Housing/Placement Resources
  Team Meeting/Plan of Care Tools
  Disenrollment
  Provider Specific
  Referrals and Additional Resources
  Billing/Invoicing
  Provider Credentialing

Practitioners that are subject to credentialing requirements are defined as licensed individuals who are legally authorized to provide independent care and treatment to patients. The practitioner types included in this definition include physicians, doctoral level psychologists, advanced practice nurses (clinical nurse specialists, certified nurse midwives, certified nurse practitioners) and physician assistants.

Initial Credentialing Application

Recredentialing Application

Provider Network Credentialing Program and Governing Document

Training Resources & Information

Calendar  |  Description

Register for trainings through the online calendar.

Email Teri Bromberek ([email protected]) with any questions.

CC In-Service Schedule

In-services are held virtually the first Tuesday of the month. The link can be found in the training calendar or email Teri Bromberek for the calendar invite.

Contact Teri Bromberek with any questions regarding attendance at a training or to verify a completed training.

Provider Training

Moodle Training – If you are having difficulties logging in to Moodle, email Leanne Delsart.

Live Training – Visit the Training Calendar to see future in-person trainings for providers.

We would love to hear from you!

Your voice is important, and your opinion matters.

Any comments, questions, suggestions or general feedback? 

Send us a message and a member of our team will review. If you'd like us to follow up with you, please be sure to leave the best phone number or email.

*If you have comments/questions regarding referrals, click here.

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Phone/Email (if preferred) 

Your Feedback 

Contact Us!

Resource & Referral Line: (414) 257-7607
Milwaukee Mobile Crisis: (414) 257-7222
Synthesis Help Desk: (414) 257-7547
Milwaukee County Mental Health Clinic: (414) 257-7610

Wraparound Administration: (414) 257-7639
1220 W. Vliet Street, 3rd Floor Milwaukee, WI 53205

Access the Wraparound Resource Guide to find a wide range of individual providers reflecting diverse interests, experience, therapeutic knowledge, and languages spoken. 

MILWAUKEE COUNTY DEPARTMENT OF HEALTH & HUMAN SERVICES

1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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