Department of Health and Human Services

Providing Connections That Support Recovery


24-Hour Crisis Line

(414) 257-7222

Call now if you or a loved one is experiencing a crisis.

Am I Having a Crisis?

Anyone can have a crisis.

Adult. Child. Man. Woman. Healthy. Out of shape. No family history of mental health concerns. Day shift. Night shift. ANYONE.

Signs of a Crisis

  • You've thought about what method you would use to harm yourself or someone else
  • You don't feel able to cope with daily problems or activities
  • Your thoughts are racing and you are talking faster than you remember
  • You hear voices others don't seem to hear
  • You feel others are planning to harm you
  • You feel constant pain and/or stomach discomfort
  • You feel unusually tired, or energetic, all of the time
  • You feel very agitated or restless


If you are feeling any of these things, call our crisis line right away, any day, any time.

Other Crisis Services

Mobile Services

Milwaukee County DHHS Behavioral Health Division offers several methods to bring help to you. Whether it is a child or adult in need of help, calling our crisis line will make sure the right help gets to you, 24 hours-per-day, 7 days-per-week.

Crisis Stabilization Houses

Crisis Stabilisation Houses are an alternative to psychiatric inpatient hospitalization that provides a less-restrictive environment to treat and support those experiencing a crisis. Call our crisis line to see if a referral to a Crisis Stabilization House is right for you.

Crisis Resource Centers

BHD partners with TLS Behavioral Health and the Milwaukee Center for Independence to offer two Crisis Resource Centers offering short-term stabilization, assessment, supportive and recovery services. Referrals are made by calling either center directly:

Everything the Milwaukee County Department of Health and Human Services, and Behavioral Health Division, does is trauma-informed and person-centered.

BHD Access Clinic

Another option for Milwaukee County residents experiencing a need for help is to visit the BHD Access Clinic. The Access Clinic serves uninsured Milwaukee County residents based on a sliding-fee scale.

The Access Clinic can provide access to psychiatric assessment, medication evaluation, brief crisis counseling and referrals to outpatient or community-based help.

Walk in at the Access Clinic Monday through Friday, 8 a.m. - 4 p.m. at 9455 W. Watertown Plank Rd. Or call (414) 257-7665.

How to Identify if a Young Person Is Experiencing Psychosis

As youth enter their teenage years and early adulthood, changes in mood, attitude and even energy level can be expected as their minds and bodies develop.

Look for These Signs & Symptoms in Your Child/Young Adult

  • Delusions
  • Disorganized thinking or speech
  • Disruption or decline in self-care
  • Extreme uneasieness with others
  • Fixation on false beliefs
  • Hallucinations
  • Lack of emotions
  • Strong and inappropriate emotions
  • Suspiciousness
  • Trouble concentrating
  • Unusual thoughts or preceptions
  • Withdrawal


3 out of every 100 people

are affected by psychosis

during their lives.*


*According to the National Alliance for Mental Illness (NAMI)



What to Do if You See These Signs or Symptoms

If a youth or young adult you know is showing signs of first-episode psychosis, call the CORE program at (414) 257-7607 for more information and to schedule a screening.

Once eligibility for the CORE program is determined, qualifying youth and young adults are connected with life-changing support, education and care—at no cost to participants—to help get their lives back on track.

The sooner the youth or young adult is properly screened and diagnosed with first-episode psychosis and receives treatment, the sooner they can return to a healthy, positive, more productive life.

Learn More About CORE

I Am Struggling With Addiction

Community Access to Recovery Services (CARS)

If you or a loved one is living with a mental health disorder, substance abuse disorder, or both, find peace-of-mind in knowing recovery is possible.

CARS specializes in helping Milwaukee County residents like you, or your loved one, get connected to the resources needed to guide and support you on the journey to recovery.

CARS has five areas of focus that put you, or your loved one, at the center of care:

  • Prevention
  • Access
  • Treatment
  • Care Management
  • Recovery Support Services

Call CARS and take the first step on the journey to recovery.

(414) 257-8095

Access CARS

CARS offers a variety of community-based locations that you or your loved one can easily visit or call.


9455 W. Watertown Plank Rd.

(414) 257-8095

(414) 454-4242 (fax, for completed referrals)


6736 W. Washington St. Suite 2225

(414) 649-4380

M&S Clinical Services

2821 N. 4th St.

(414) 263-6000

Justice Point

(414) 278-2140

Wisconsin Community Services

(414) 343-3569

How We Help

CARS's strong partnerships with trusted, local providers give you or your loved one access to treatment and recovery services that are close to home. Recovery services provide the support and education to learn how to use proven tools to take charge of your health and wellness.

2019 Behavioral Health Division Budget

The Milwaukee County Behavioral Health Division (BHD) Budget process follows the Milwaukee County Budget process, with one addition: BHD’s Budget must be approved by the Milwaukee County Mental Health Board (MHB) in July. This means BHD must begin its Budget process early each year. The full BHD 2019 Budget schedule is outlined below, along with times and locations for each meeting.

To make the process productive and inclusive, the MHB holds at least three Budget-only public comment hearings. Only feedback on the Budget will be taken during these hearings. We welcome general feedback during other public comment hearings throughout the year.  

Open AllClose All
  See the 2019 BHD budget schedule

March 22, 2018

Mental Health Board Meeting


4:30 pm Washington Park Senior Center 4420 W Vliet St. Milwaukee, WI 53208

We look to the public for ideas. What do you believe should be included in the BHD 2019 Budget?  

March 29, 2018

Mental Health Board Finance Committee Meeting

1:30 p.m. Mental Health Complex 9455 W. Watertown Plank Road Conference Room 1045

  • 2019 Budget Assumptions presented (including input from March 22 meeting)

April 26, 2018

Mental Health Board Meeting

8 a.m. Zoofari Conference Center 9715 W Bluemound Rd

  • CFO/Finance Chair to present preliminary budget assumptions

  • Board members discuss budget assumptions

June 7, 2018
Mental Health Board Finance Committee Meeting


Download flyer

4:30 p.m. Washington Park Senior Center 4420 W Vliet Street

  • BHD CFO presents preliminary budget

June 15, 2018


The 2019 BHD Budget narrative is posted on BHD’s website for public review.



People can contribute feedback in any of these ways:

  1. ONLINE: Complete the online feedback form before June 21, 2018.

  2. IN PERSON: Speak out at the June 28 Finance Committee meeting during the public comment session. All comments will be limited to three minutes.

  3. AMENDMENT: Ask a Mental Health Board Member to sponsor an amendment. Amendments can be submitted by any member of the public, but they must be supported/endorsed by a MCMHB member. You can contact a Board Member and provide them with a brief description of your idea. The Board Member may then choose to sponsor a formal amendment to submit to the Finance Committee. Only Mental Health Board Members may submit an amendment. An amendment can be submitted between June 15 and June 21, 2018. All amendments will be discussed and voted on at the Finance Committee meeting on June 28.


June 28, 2018

Mental Health Board Finance Committee Meeting

Download flyer

1:30 p.m. Mental Health Complex 9455 W. Watertown Plank Road Conference Room 1045

  • The DHHS Director presents the requested 2019 budget to the MHB Finance Committee

  • The session opens to public comment

  • Any amendments are presented and voted upon

  • The finance committee votes to submit the Budget to the full Mental Health Board

July 12, 2018

Budget VOTE

(no public comment)

8 a.m. Zoofari Conference Center 9715 W Bluemound Rd Milwaukee, WI

  • DHHS Director presents final budget request

  • Finance committee chair presents recommendations to board

  • The MHB votes on BHD’s 2019 Budget

July 15, 2018
Formal Budget Submission



  Additional notes on the 2019 BHD Budget
  • BHD is required to submit a balanced Budget so additional initiatives may come at the expense of existing initiatives.

  • BHD listens to and respects all public input, but it is possible that not all items will make it into the Budget as a result of strategic initiatives and/or funding limitations.

Additional Services and Information

Inpatient Services

Inpatient Services


The Milwaukee County DHHS Behavioral Health Division Acute Inpatient Hospital provides services to mentally ill adults, children and adolescents who need the support of a hospital environment. We provide psychiatry, psychology, nursing, social and rehabilitation services.

Nursing Careers at BHD

Nursing Careers at BHD


Milwaukee County DHHS Behavioral Health Division is always looking for compassionate nurses (and other clinicians) who have what it takes!

Milwaukee County Mental Health Board

Mental Health Board


The Milwaukee County Mental Health Board sets policy and budget for the Milwaukee County DHHS Behavioral Health Division.

Contact DHHS Behavioral Health Division

Visit Us

Talk to Us

General Information

(414) 257-6995

Medical Records/Release

(414) 257-6984

(414) 257-8167 (fax)

Human Resources

(414) 257-7434


(414) 257-5202

Mike Lappen, MS, LPC

Behavioral Health Division Administrator

Contact for Media Inquiries



1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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