24-Hour Crisis Line
Call now if you or a loved one is experiencing a crisis.
I Want to Learn More About...
Am I Having a Crisis?
Anyone can have a crisis.
Adult. Child. Man. Woman. Healthy. Out of shape. No family history of mental health concerns. Day shift. Night shift. ANYONE.
Signs of a Crisis
- You've thought about what method you would use to harm yourself or someone else
- You don't feel able to cope with daily problems or activities
- Your thoughts are racing and you are talking faster than you remember
- You hear voices others don't seem to hear
- You feel others are planning to harm you
- You feel constant pain and/or stomach discomfort
- You feel unusually tired, or energetic, all of the time
- You feel very agitated or restless
If you are feeling any of these things, call our crisis line right away, any day, any time.
Other Crisis Services
Individuals and family members who are facing a mental health or co-occurring crisis can speak with a mental health professional through our Crisis Line. Our specially trained staff helps connect callers with community resources or referrals, provides over-the-phone assessment and de-escalation, and assists law enforcement and other agencies in helping individuals in crisis.
Psychiatric Crisis Services/Observation Unit
Open 24/7 | 9499 W. Watertown Plank Rd.
Personal crisis can happen at any time and without warning. Psychiatric Crisis Services (PCS) is the only psychiatric emergency room in the state, and individuals brought to PCS during an emergency may receive:
- Crisis intervention
- Assessment and evaluation
- Access to medications/prescriptions if clinically indicated
- Extended observations as clinically needed
- Referrals and care coordination with other mental health providers
Mobile Crisis Services
We offer several methods to bring help to you. Whether it is a child or adult in need of help, calling our crisis line will make sure the right help gets to you, 24 hours-per-day, 7 days-per-week.
Crisis Stabilization Houses
Crisis Stabilization Houses are an alternative to psychiatric inpatient hospitalization that provides a less-restrictive environment to treat and support those experiencing a crisis. Call our crisis line to see if a referral to a Crisis Stabilization House is right for you.
Crisis Resource Centers
BHD partners with TLS Behavioral Health and the Milwaukee Center for Independence to offer two Crisis Resource Centers offering short-term stabilization, assessment, supportive and recovery services. Referrals are made by calling either center directly 24 hours per day, 7 days per week:
Everything the Milwaukee County Department of Health and Human Services does is trauma-informed and person-centered.
BHD Access Clinic
Open Monday - Friday, 8 a.m. - 4 p.m. | 9455 W. Watertown Plank Rd. | (414) 257-7665
For uninsured Milwaukee County residents who are facing a mental health or co-occurring crisis, our Access Clinic is here to help connect people to great behavioral health and co-occurring care, regardless of their ability to pay.
Access Clinic services include:
- Mental health and substance use assessment
- Medication evaluation
- Crisis counseling
- Referrals to appropriate outpatient clinics (mental health and substance use) and community programs
How To Identify if a Young Person Is Experiencing Psychosis
As youth enter their teenage years and early adulthood, changes in mood, attitude and even energy level can be expected as their minds and bodies develop.
Look for These Signs & Symptoms in Your Child/Young Adult
- Disorganized thinking or speech
- Disruption or decline in self-care
- Extreme uneasieness with others
- Fixation on false beliefs
- Lack of emotions
- Strong and inappropriate emotions
- Trouble concentrating
- Unusual thoughts or preceptions
3 out of every 100 people
are affected by psychosis
during their lives.*
WE CAN HELP
*According to the National Alliance for Mental Illness (NAMI)
What To Do if You See These Signs or Symptoms
If a youth or young adult you know is showing signs of first-episode psychosis, call the CORE program at (414) 257-7607 for more information and to schedule a screening.
NOTE: As of 01/29/2019, the 257-7607 number is temporarily out of service. Call (414) 289-6799 to connect to CORE.
Once eligibility for the CORE program is determined, qualifying youth and young adults are connected with life-changing support, education and care — at no cost to participants — to help get their lives back on track.
The sooner the youth or young adult is properly screened and diagnosed with first-episode psychosis and receives treatment, the sooner they can return to a healthy, positive and more productive life.
Learn More About CORE
I Am Struggling With Addiction
Adults needing help managing an alcohol or other drug abuse problem should contact BHD's Community Access to Recovery Services program.
Recovery is possible, and we can connect you, or your loved one, to it.
Call CARS at (414) 257-8085
Addiction knows no boundaries, including those we erect separating adults and children. If you are a minor, or the parent/guardian of a minor, experiencing addition to alcohol or other drugs, BHD can help through its Wraparound Milwaukee program.
With a single call, we can start the process of connecting you or your child to recovery.
Call Wraparound at (414) 257-7607
NOTE: As of 01/29/2019, the 257-7607 number is temporarily out of service. Please call (414) 289-6799 to connect to Wraparound Milwaukee.
Adult Treatment & Recovery Services
Community Access to Recovery Services (CARS)
If you or a loved one is living with a mental health disorder, substance abuse disorder, or both, find peace-of-mind in knowing recovery is possible.
CARS specializes in helping Milwaukee County residents like you, or your loved one, get connected to the resources needed to guide and support you on the journey to recovery.
CARS has five areas of focus that put you, or your loved one, at the center of care:
- Care Management
- Recovery Support Services
Call CARS and take the first step on the journey to recovery.
Info for CARS Providers
How We Help
CARS's strong partnerships with trusted, local providers give you or your loved one access to treatment and recovery services that are close to home. Recovery services provide the support and education to learn how to use proven tools to take charge of your health and wellness.
Practitioners With Adult Referrals
If you are a medical or mental health practitioner with an adult patient in need of community-based recovery services, including for alcohol or other drug abuse problems, please fill out this referral form, and fax it to us at (414) 454-4242.
Download Referral Form
Refer Someone to BHD
If you are a practitioner, community service provider, or just a loved one of someone in need of behavioral health or substance abuse help, here's how to reach us:
If you have a person aged 18 or older in need of behavioral health or substance abuse help provided by the Milwaukee County DHHS Behavioral Health Division, you have two options:
- Call BHD's Community Access to Recovery Services (CARS) program at (414) 257-8085
- Fill out this referral form and fax it to (414) 454-4242
All children's services at the Milwaukee County DHHS Behavioral Health Division are centered on our Wraparound Milwaukee program. Referrals to Wraparound Milwaukee are simple, and only have a single point of contact.
All you have to do is call (414) 257-7607 and we can get the process started.
NOTE: As of 01/29/2019, the 257-7607 number is temporarily out of service. Call (414) 289-6799 to connect to Wraparound Milwaukee.
BHD in the News
by: Real Milwaukee - Fox6 News
Nzinga Khalid from Milwaukee County Health & Human Services stopped by the Real Milwaukee studios on Monday, Jan. 21 to discuss substance abuse awareness and prevention in Milwaukee County. "Shine A Light on Addiction Week" is Jan. 22 through Jan. 27, and Khalid was sporting red during her appearance to highlight HHS's "Light and Unite Red" campaign...
Read Full Article
by: Melinda Davenport - WISN 12 News
As part of National Drug and Alcohol Facts Week, the Milwaukee County Behavioral Health Division has kicked off a campaign called "Light and Unite Red." One aspect of the campaign helps parents identify drug use warning signs in their kids' bedrooms...
Read Full Article
by: Jack Kelly - Wisconsin Health News
Milwaukee County is working to redesign its mental healthcare system and provide more community supports to those who need help...
Read Full Article
by: Lauren Anderson - BizTimes
As the Milwaukee County Behavioral Health Division continues to move services off its aging, over-sized Wauwatosa campus and into community-based settings, a new report released Thursday outlines plans for a redesign of the county’s psychiatric crisis service system...
Read Full Article
What's Going On at BHD?
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Additional Services and Information
The Milwaukee County DHHS Behavioral Health Division Acute Inpatient Hospital provides services to mentally ill adults, children and adolescents who need the support of a hospital environment. We provide psychiatry, psychology, nursing, social and rehabilitation services.
Nursing Careers at BHD
Milwaukee County DHHS Behavioral Health Division is always looking for compassionate nurses (and other clinicians) who have what it takes!
The Milwaukee County Mental Health Board sets policy and budget for the Milwaukee County DHHS Behavioral Health Division.
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2019 Milwaukee County DHHS Behavioral Health Division Hospital Fees
|Adult Inpatient Per Diem
|Child Inpatient Per Diem
|Psychiatric Diagnostic Interview
|Psychiatric Diagnostic Interview w/medical service
|Inpatient Psychotherapy - 30 min
|Inpatient Psychotherapy - 45 min
|Family Psychotherapy (without patient)
|Family Psychotherapy (with patient)
|Psychiatric Interpretation (with patient)
|Psychological Testing by Technician
|Psychological Testing by Computer
|Assessment of Aphasia
|Developmental Test Limited
|Developmental Test Extended
|Neurobehavioral Status Exam
|Neuropsychological Status Exam
|Neuropsychological Testing by Computer
|Initial Hospital Care (level 1)
|Initial Hospital Care (level 2)
|Initial Hospital Care (level 3)
|Subsequent Hospital Care (level 1)
|Subsequent Hospital Care (level 2)
|Subsequent Hospital Care (level 3)
|Hospital Discharge Services 0-30 min
|Hospital Discharge Services 30+ min
|Prolonged Service, First Hour
|Prolonged Service, Each Add'l 30 Min
|Smoking and Tobacco Cessation 3+ min
|Smoking and Tobacco Cessation 10+ min
Contact DHHS Behavioral Health Division