Department of Health and Human Services

Providing Connections That Support Recovery

Milwaukee County Department of Health and Human Services Update in Response to Coronavirus (COVID-19)

The Milwaukee County Department of Health and Human Services is committed to the safety and needs of the individuals that we serve. We are taking the current situation with the Coronavirus very seriously and working closely with public officials and community partners to ensure access to services. Look for any changes and updates to services on the divisions' landing pages. You can also call 2-1-1 for information. IMPACT 2-1-1 provides a coordinated point for those in need.

View a Complete List of Milwaukee County and Community Partner Resources


24-Hour Crisis Line

(414) 257-7222

Call now if you believe you or a loved one is experiencing a crisis.

Am I Having a Crisis?

Anyone can have a crisis.

Adult. Child. Man. Woman. Healthy. Out of shape. No family history of mental health concerns. Day shift. Night shift. ANYONE.

Signs of a Crisis

  • You've thought about what method you would use to harm yourself or someone else
  • You don't feel able to cope with daily problems or activities
  • Your thoughts are racing and you are talking faster than you remember
  • You hear voices others don't seem to hear
  • You feel others are planning to harm you
  • You feel constant pain and/or stomach discomfort
  • You feel unusually tired, or energetic, all of the time
  • You feel very agitated or restless


If you are feeling any of these things, call our crisis line right away, any day, any time.

(414) 257-7222

We can send a mobile team to you, or you can visit any of these crisis help locations below:

BHD Psychiatric Crisis Services

[24/7 Emergency Room]

9455 W Watertown Plank Rd.

Wauwatosa, WI

Open 24 hours, 365 days per year

TLS Behavioral Health Crisis Resource Center

[South Side]

2057 S 14th St.

Milwaukee, WI

Call (414) 643-8778 24 hours per day

MCFI Crisis Resource Center

[North Side]

5409 W Villard Ave.

Milwaukee, WI

Call (414) 539-4024 24 hours per day

I Am Seeking Help for Myself

For Adults

Adults age 24 and up needing help with non-crisis behavioral health or substance abuse treatment, learn more about what we have to offer for Adult Services here or call us.

Call (414) 257-8085

For Children

Behavioral health and addiction know no boundaries, including those we erect separating adults and children. If you are age 23 or younger, or the parent/guardian of a minor, experiencing behavioral health problems or addition to alcohol or other drugs, BHD can help.

Click here to learn more about our Children's Services, or with a single call, we can start the process of connecting you or your child to recovery.

Call (414) 257-7607

Refer Someone to BHD

If you are a practitioner, community service provider, or just a loved one of someone in need of behavioral health or substance abuse help, here's how to reach us:

For Adults

If you have a person aged 18 or older in need of behavioral health or substance abuse help provided by the Milwaukee County DHHS Behavioral Health Division, you have two options:

  1. Call BHD's Community Access to Recovery Services (CARS) program at (414) 257-8085
  2. Fill out this referral form and fax it to (414) 454-4242

For Children

All children's services at the Milwaukee County DHHS Behavioral Health Division are centered on our Wraparound Milwaukee program. Referrals to Wraparound Milwaukee are simple, and only have a single point of contact.  

All you have to do is call (414) 257-7607 and we can get the process started.

BHD News

Milwaukee County Announces $4 Million Grant to Support Young Adults Experiencing Mental Health Diagnoses

Wraparound Milwaukee Children's Services

Press Release

The Milwaukee County DHHS Behavioral Health Division’s Wraparound Milwaukee program was awarded a nearly $4 million grant by the U.S. Department of Health and Human Services‘ Substance Abuse and Mental Health Services Administration (SAMHSA) this week...

Read the Article


'Affects Far Too Many Families:' Walk of Rememberance Held in Milwaukee on 'World Suicide Prevention Day'

Candlelight vigil for suicide prevention

by: Katie DeLong - Fox6 News

A “Walk of Remembrance” was held Tuesday evening, Sept. 10 at Milwaukee’s Veterans Park in recognition of “World Suicide Prevention Day.”...

Read the Article


Bubbler Talk: Remnants of the Cold War, Some Milwaukee Fallout Shelters Remain

Fallout shelter sign on a brick wall

by: Chuck Quirmbach - WUWM

Cold War fallout shelters are still around the Milwaukee area. You can still find some if you look for the signs, but many have fallen out of use...

Read the Article


Milwaukee County Wants to Retool How It Treats People Suffering an Acute Mental Health Crisis. There Isn't a Consensus.

BHD Medical Director stands in front of ER entrance

by: John Schmid - Milwaukee Journal Sentinel

For nearly half a century, Milwaukee County has operated one of the nation's few dedicated psychiatric crisis emergency centers...

Read the Article


West Allis Approves $33M Behavioral Health Hospital

Exterior shot of Charles W. Landis Mental Health Complex


by: Rich Kirchen - Milwaukee Business Journal

City of West Allis officials approved a privately run $33 million hospital that will contract with Milwaukee County for patients with acute mental health conditions...

Read the Article


West Allis Behavioral Health Hospital Nets City Approval

Exterior shot of Charles W. Landis Mental Health Complex

by: Lauren Anderson - BizTimes Milwaukee

The West Allis Common Council approved this week Pennsylvania-based Universal Health Services’ plans to build a $33 million behavioral health hospital in West Allis...

Read the Article


Universal Health Services Plans $33 Million Hospital in West Allis

Rendering of new hospital

by: Lauren Anderson - BizTimes Milwaukee

Universal Health Services, a Pennsylvania-based private behavioral health hospital operator, plans to build a $33 million hospital in West Allis...

Read the Article


Universal Health Services Plans $33 Million Mental Health Hospital in West Allis

People participating in a group support session.

by: Rich Kirchen - Milwaukee Business Journal

A major new competitor will enter metropolitan Milwaukee’s mental health and addiction-treatment market through a proposed $33 million hospital in West Allis that includes a contract with Milwaukee County for patients with acute mental health conditions...

Read the Article


Want More? Click Here to Visit the DHHS News Archives

DHHS logo

Archives contain material back to September 2018


What's Going on at BHD?

Psychiatric Crisis Redesign Steering Committee

Psychiatric Crisis Redesign is a public/private effort involving Milwaukee County’s Behavioral Health Division, members of the Milwaukee Health Care Partnership, and others, to work together to redesign the psychiatric crisis delivery system for Milwaukee County residents. The Steering Committee advises the redesign of the public/private delivery system by providing high level direction, support, and oversight, as well as enhancing collection of input from and communication with key sponsors and stakeholders.

Upcoming Meetings:

December 21, 2020 at 4:00 p.m. - via Microsoft Teams


Past Meeting Materials:

November 9, 2020 at 3:30 p.m. - via Teleconference


Phase 4 Draft Child-Adolescent Education Charter 

September 28, 2020 at 3:30 p.m. - via Teleconference 


Phase 3 Child-Adolescent Crisis Services Plan

June 8, 2020 at 3:30 p.m. - via Teleconference


Feb. 24, 2020 at 3:30 p.m. - at BHD (9455 W. Watertown Plank Rd.) Conference Room 1045


Community Conversation Fact Sheet

Jan. 27, 2020 at 3:30 p.m. – at BHD (9455 W. Watertown Plank Rd.) Conference Room 1045


BHD Access Centers Update

Phase 3 Working Group Charter

Dec. 2, 2019 at 3 p.m. – at Ascension Outpatient Center, 201 North Mayfair Road Conference Room C


Executive Summary

2021 Milwaukee County DHHS Behavioral Health Division Budget

Here's what's happening and how you can participate.

What's Happening for the 2021 BHD Budget?


March 19, 2020

Mental Health Board

Public Comment Meeting - Cancelled

Click here to submit comments online

March 26, 2020

MHB Finance Committee

Discuss 2021 Budget Assumptions

April 25, 2020

Mental Health Board

BHD Chief Financial Officer & MHB Finance Committe Chair to present preliminary budget assumptions


June 4, 2020

MHB Finance Committee

BHD Chief Financial Officer present preliminary 2021 budget to Finance Committee


June 12, 2020

Behavioral Health Division website

The narrative for the 2021 BHD Budget will be posted on this page.

June 16, 2020

MHB Finance Committee

Public Comment on 2021 preliminary budget and narrative to Finance Committee

Click here to submit comments online



June 19, 2020 2021 BHD budget amendments are due
June 25, 2020

MHB Finance Committee

The Director of the Milwaukee County Department of Health and Human Services will present the requested 2021 BHD budget.  Public comment will be taken at this meeting, followed by Committee votes on recommendations and budget.

Click here to submit comments online


July 9, 2020

Mental Health Board

The Director of Milwaukee County Department of Health and Human Services will present the final request for the 2021 BHD budget. The Chair of the MHB Finance Committee will make recommendations as well. The MHB will make a final vote to approve the 2021 BHD budget.


July 15, 2020 Formal Budget Submission



Participate in the 2021 BHD Budget!

Attend any or all of our 2021 BHD Budget Public Comment sessions. Or, if you can't make it, submit your comments online.

All comments submitted online will be presented to the membership of the Milwaukee County Mental Health Board.


Tell Us What Is Important to You!

2021 Budget Amendment Template

2021 BHD Requested Budget Narrative

2021 Behavioral Health Division Hospital Fees 

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  2021 Milwaukee County DHHS Behavioral Health Division Hospital Fees
Service Description  Charge 
Adult Inpatient Per Diem  $2,159
Child Inpatient Per Diem  $2,451
Interactive Complexity  $165
Psychiatric Diagnostic Interview  $231
Psychiatric Diagnostic Interview w/medical service  $327
Inpatient Psychotherapy - 30 min  $115
Inpatient Psychotherapy - 45 min  $156
Family Psychotherapy (without patient)  $157
Family Psychotherapy (with patient)  $171
Group Psychotherapy  $67
Psychiatric Interpretation (with patient)  $145
Psychological Testing  $211
Psychological Testing by Technician  $211
Psychological Testing by Computer  $136
Assessment of Aphasia  $330
Developmental Test Limited  $39
Developmental Test Extended  $349
Neurobehavioral Status Exam  $259
Neuropsychological Status Exam  $286
Neuropsychological Testing  $249
Neuropsychological Testing by Computer  $197
Initial Hospital Care (level 1)  $246
Initial Hospital Care (level 2)  $313
Initial Hospital Care (level 3)  $459
Subsequent Hospital Care (level 1)  $100
Subsequent Hospital Care (level 2)  $168
Subsequent Hospital Care (level 3)  $249
Hospital Discharge Services 0-30 min  $178
Hospital Discharge Services 30+ min  $267
Prolonged Service, First Hour  $223
Prolonged Service, Each Add'l 30 Min  $220
Smoking and Tobacco Cessation 3+ min  $32
Smoking and Tobacco Cessation 10+ min  $58

Contact DHHS Behavioral Health Division

Visit Us

Talk to Us

General Information

(414) 257-6995

Medical Records/Release

(414) 257-6984

(414) 257-8167 (fax)

Human Resources

(414) 257-7434


(414) 257-5202

Mike Lappen, MS, LPC

Behavioral Health Division Administrator


Contact for Media Inquiries


1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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