Department of Health and Human Services

Providing Connections That Support Recovery


24-Hour Crisis Line

(414) 257-7222

Call now if you believe you or a loved one is experiencing a crisis.

Am I Having a Crisis?

Anyone can have a crisis.

Adult. Child. Man. Woman. Healthy. Out of shape. No family history of mental health concerns. Day shift. Night shift. ANYONE.

Signs of a Crisis

  • You've thought about what method you would use to harm yourself or someone else
  • You don't feel able to cope with daily problems or activities
  • Your thoughts are racing and you are talking faster than you remember
  • You hear voices others don't seem to hear
  • You feel others are planning to harm you
  • You feel constant pain and/or stomach discomfort
  • You feel unusually tired, or energetic, all of the time
  • You feel very agitated or restless


If you are feeling any of these things, call our crisis line right away, any day, any time.

(414) 257-7222

We can send a mobile team to you, or you can visit any of these crisis help locations below:

BHD Psychiatric Crisis Services

[24/7 Emergency Room]

9455 W Watertown Plank Rd.

Wauwatosa, WI

Open 24 hours, 365 days per year

TLS Behavioral Health Crisis Resource Center

[South Side]

2057 S 14th St.

Milwaukee, WI

Call (414) 643-8778 24 hours per day

MCFI Crisis Resource Center

[North Side]

5409 W Villard Ave.

Milwaukee, WI

Call (414) 539-4024 24 hours per day

I Am Seeking Help for Myself

For Adults

Adults age 24 and up needing help with non-crisis behavioral health or substance abuse treatment, learn more about what we have to offer for Adult Services here, or

Call (414) 257-8085

For Children

Behavioral health and addiction know no boundaries, including those we erect separating adults and children.  If you are age 23 or younger, or the parent/guardian of a minor, experiencing behavioral health problems or addition to alcohol or other drugs, BHD can help.

Click here to learn more about our Children's Services, or with a single call, we can start the process of connecting you or your child to recovery.

Call (414) 257-7607

Refer Someone to BHD

If you are a practitioner, community service provider, or just a loved one of someone in need of behavioral health or substance abuse help, here's how to reach us:

For Adults

If you have a person aged 18 or older in need of behavioral health or substance abuse help provided by the Milwaukee County DHHS Behavioral Health Division, you have two options:

  1. Call BHD's Community Access to Recovery Services (CARS) program at (414) 257-8085
  2. Fill out this referral form and fax it to (414) 454-4242

For Children

All children's services at the Milwaukee County DHHS Behavioral Health Division are centered on our Wraparound Milwaukee program. Referrals to Wraparound Milwaukee are simple, and only have a single point of contact.  

All you have to do is call (414) 257-7607 and we can get the process started.

BHD News

Universal Health Services Plans $33 Million Hospital in West Allis

Rendering of new hospital

by: Lauren Anderson - BizTimes Milwaukee

Universal Health Services, a Pennsylvania-based private behavioral health hospital operator, plans to build a $33 million hospital in West Allis...

Read the Article


Universal Health Services Plans $33 Million Mental Health Hospital in West Allis

People participating in a group support session.

by: Rich Kirchen - Milwaukee Business Journal

A major new competitor will enter metropolitan Milwaukee’s mental health and addiction-treatment market through a proposed $33 million hospital in West Allis that includes a contract with Milwaukee County for patients with acute mental health conditions...

Read the Article


Proposal Submitted for New West Allis Behavioral Health Hospital

Rendering of new hospital.

by: Staff - CBS58 News

Universal Health Services has submitted an offer to the City of West Allis Community Development Authority to buy land for a new behavioral health hospital...

Read the Article


New Behavioral Health Hospital Planned for West Allis

Rendering of new hospital

by: Staff - Wisconsin Health News


Pennsylvania-based Universal Health Services has submitted an offer to the City of West Allis to buy a site for its 120-bed behavioral health hospital... [subscription required]

Read the Article


Mental Health Through a New Perspective

BHD Nurses Walking through hospital

by: Nyesha Stone - Milwaukee Courier

It’s finally becoming okay to admit that we might not be okay mental health is just like any other health issue. But now it’s looked at liked diabetes, which is treatable...

Read the Article


DHHS Congratulates BHD Social Worker Martin Erl for Milwaukee Marathon Win [video]

by: Milwaukee County Department of Health & Human Services

On April 6, 2019, BHD Social Worker Martin Erl took first place in the 4th annual Milwaukee Marathon. Hear how Martin uses his marathon training to inform how he helps kids at Wraparound Milwaukee.

See the Video on YouTube


Youth Social Worker With Wraparound Milwaukee Hopes His Marathon Win Inspires Kids

BHD social worker Martin Erl crosses Milwaukee Marathon finish line

by: Staff - CBS58 News

Thousands of people from across the country took part in the Milwaukee Marathon on Saturday. In the full marathon, the men's winner was Martin Erl of Milwaukee. He's a youth social worker and says winning was incredible, but he also wants the win to inspire the kids he helps...

Read Full Article


What Paid Foster Parents Can Teach Us About Financial Support for Parents

Parent and child holding hands

by: Patrick A. Coleman -

Parenting is a 24/7 job. But it is rarely treated as such and almost never paid. Still, there is a major exception to that rule: Professional foster parents receive an annual salary, intensive support, and regular training to help raise children in dire need of a stable home...

Read Full Article


Want More? Click Here to Visit the DHHS News Archives

DHHS logo

Archives contain material back to September 2018


What's Going On at BHD?

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The 2020 Milwaukee County DHHS Behavioral Health Division Budget

Here's what's happening, and how you can participate.

What's Happening for the 2020 BHD Budget?

March 21, 2019

Mental Health Board

Public Comment meeting at Washington Park Senior Center, starting at 4:30 p.m.

March 28, 2019

MHB Finance Committee

Discuss 2020 Budget Assumptions at Milwaukee County Mental Health Complex, 9455 W Watertown Plank Rd., Room 1045, starting at 1:30 p.m.

April 25, 2019

Mental Health Board

BHD Chief Financial Officer & MHB Finance Committee Chair to present preliminary budget assumptions.  MHB to discuss at Zoofar Conference Center, starting at 8 a.m.

June 6, 2019

MHB Finance Committee

BHD CFO presents Preliminary 2020 Budget to Finance Committee.

June 14, 2019

Behavioral Health Division website

The narrative for the 2020 BHD Budget will be posted on this page.



June 18, 2019

MHB Finance Committee

Public Comment on 2020 Preliminary Budget and Narrative to Finance Committee

June 20, 2019

Mental Health Board

The Mental Health Board membership will present their 2020 budget recommendations to the Chair of the MHB Finance Committee at their meeting at the Zoofari Conference Center, starting at 9 a.m.

June 27, 2019

MHB Finance Committee

The Director of the Milwaukee County Department of Health & Human Services will present the requested 2020 BHD Budget.  Public Comment will be taken at this meeting, followed by Committee votes on recommendations and budget, at the Milwaukee County Mental Health Complex, 9455 W Watertown Plank Rd., Room 1045.

July 11, 2019

Mental Health Board

The Director of the Milwaukee County Department of Health & Human Services will present the final request for the 2020 BHD Budget.  The Chair of the MHB Finance Committee will make recommendations as well.  The MHB will make a final vote to approve the 2020 BHD Budget.

July 15, 2019 Formal Budget Submission


Participate in the 2020 BHD Budget!

Please attend any or all of our 2020 BHD Budget Public Comment sessions.  Or, if you can't make it, please click the button below and submit your comments online.

All comments submitted online will be presented to the membership of the Milwaukee County Mental Health Board.

Tell us what is important to you!

2020 Budget Amendment Template

Open AllClose All
  2019 Milwaukee County DHHS Behavioral Health Division Hospital Fees
Service Description  Charge 
Adult Inpatient Per Diem  $1,875
Child Inpatient Per Diem  $1,946
Interactive Complexity  $165
Psychiatric Diagnostic Interview  $231
Psychiatric Diagnostic Interview w/medical service  $327
Inpatient Psychotherapy - 30 min  $115
Inpatient Psychotherapy - 45 min  $156
Family Psychotherapy (without patient)  $157
Family Psychotherapy (with patient)  $171
Group Psychotherapy  $67
Psychiatric Interpretation (with patient)  $145
Psychological Testing  $211
Psychological Testing by Technician  $211
Psychological Testing by Computer  $136
Assessment of Aphasia  $330
Developmental Test Limited  $39
Developmental Test Extended  $349
Neurobehavioral Status Exam  $259
Neuropsychological Status Exam  $286
Neuropsychological Testing  $249
Neuropsychological Testing by Computer  $197
Initial Hospital Care (level 1)  $246
Initial Hospital Care (level 2)  $313
Initial Hospital Care (level 3)  $459
Subsequent Hospital Care (level 1)  $100
Subsequent Hospital Care (level 2)  $168
Subsequent Hospital Care (level 3)  $249
Hospital Discharge Services 0-30 min  $178
Hospital Discharge Services 30+ min  $267
Prolonged Service, First Hour  $223
Prolonged Service, Each Add'l 30 Min  $220
Smoking and Tobacco Cessation 3+ min  $32
Smoking and Tobacco Cessation 10+ min  $58

Contact DHHS Behavioral Health Division

Visit Us

Talk to Us

General Information

(414) 257-6995

Medical Records/Release

(414) 257-6984

(414) 257-8167 (fax)

Human Resources

(414) 257-7434


(414) 257-5202

Mike Lappen, MS, LPC

Behavioral Health Division Administrator


Contact for Media Inquiries


1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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