Department of Health and Human Services

Together, Creating Healthy Communities

About DHHS

Leading Health and Human Services Through Dedication and Community Connection

Energy Assistance

Delivering Energy Assistance and Education

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Youth & Family Services

Providing Youth and Families With Supervision and Support in Pursuing a Pro-social Future

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Disabilities Services

Connecting Individuals With Disabilities to Resources That Promote Independence and Inclusion

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Supporting Individuals With Accessing and Maintaining Housing

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Material featuring DHHS experts, projects and messages.

Milwaukee County Wants to Retool How It Treats People Suffering an Acute Mental Health Crisis. There Isn't a Consensus.

BHD Medical Director stands in front of ER entrance

by: John Schmid - Milwaukee Journal Sentinel

For nearly half a century, Milwaukee County has operated one of the nation's few dedicated psychiatric crisis emergency centers...

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Lincoln Hills Use of Pepper Spray Criticized

DYFS Administrator Mark Mertens


by: Alison Dirr - Milwaukee Journal Sentinel

Universal Health Services, a Pennsylvania-based private behavioral health hospital operator, plans to build a $33 million hospital in West Allis...

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Division of Youth & Family Services logo


The Capitol Report: Four Counties Vie for Funds to Build New Juvenile Detention Facilities

DHHS Director Mary Jo Meyers


Brown, Dane, Milwaukee and Racine counties have submitted applications to build detention facilities for less-serious juvenile offenders...

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Division of Youth & Family Services logo


Green Bay Packers Foundation Awards $300,000 in Impact Grants to Milwaukee Organizations

Packers Foundation Award Ceremony

Press Release - Green Bay Packers

The Green Bay Packers Foundation has awarded $300,000 in impact grants to two Milwaukee organizations: Fellowship Open and Milwaukee Health Care Partnership...

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Newly Completed Seven04Place Brings Much Needed Affordable Housing to Walker's Point Neighborhood

Rendering of new hospital

by: Milwaukee Independent

Developed by Impact Seven and Rule Enterprises, Seven04Place was built on an empty lot with a vacant warehouse that has been transformed into a vibrant, new community featuring one-, two-, and three-bedroom apartments, including 46 units of affordable housing for working individuals and families...

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Downtown Homeless Encampment Now at 'Crisis' Stage, Milwaukee Business Leader Says

Tent camp beneath interstate overpass

by: Jesse Garza - Milwaukee Journal Sentinel

A sprawling homeless encampment beneath the Marquette Interchange has reached a "crisis" stage after a stabbing, increased heroin use and recruitment of occupants for criminal activities, a downtown business leader said...

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County Proposal Replaces Youth Prison

Overhead view of Lincoln Hills School for Boys, Copper Lake School for Girls

by: Corri Hess - Wisconsin Public Radio

With the closure of Wisconsin’s troubled youth prisons delayed, Milwaukee County has submitted a new proposal to state officials to bring the youth housed there home sooner...

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Division of Youth & Family Services logo


West Allis Approves $33M Behavioral Health Hospital

Exterior shot of Charles W. Landis Mental Health Complex


by: Rich Kirchen - Milwaukee Business Journal

City of West Allis officials approved a privately run $33 million hospital that will contract with Milwaukee County for patients with acute mental health conditions...

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Milwaukee County citizens and government officials hold a public hearing on the County Budget to ensure the community has every opportunity to voice positions on potential budget amendments.


Want More? Click Here to Visit the DHHS News Archives

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Archives contain material back to September 2018


What DHHS Has Accomplished for Our Community

2017 DHHS Annual Report

2017 DHHS Annual Report

In 2017, DHHS...

  • Cut 30-day readmissions to our inpatient behavioral health hospital by nearly half since 2010
  • Reduced overall homelessness by about 40%
  • Reduced admissions to our youth detention center by nearly 20%
  • Created more than $4 million in economic impact through our Disability Benefits Specialist program
  • Processed 67,000 applications for energy assistance, a program record

2016 DHHS Annual Report

2016 DHHS Annual Report

In 2016, DHHS...

  • Created trauma response teams (with MPD) to respond to youth who have witnessed violence or been exposed to trauma
  • Reduced chronic homelessness by 77% countywide
  • Reduced the number of youth sent to Lincoln Hills/Copper Lake prisons by almost 57%
  • Connected more than 40 young adults with disabilities with employment after leaving high school

2015 DHHS Annual Report

2015 DHHS Annual Report

In 2015, DHHS...

  • Launched our initiative to end chronic homelessness in Milwaukee County in three years
  • Reduced reliance on secure youth detention facilities by 25%
  • Launched an initiative to help youth with disabilities achieve employment when finishing high school
  • Created a community-based care system for those with long-term behavioral health needs

2014 DHHS Annual Report

2014 DHHS Annual Report

In 2014, DHHS...

  • Reduced emergency psychiatric admissions by 30%
  • Reduced youth justice referrals by police by more than 20%
  • Created crisis response teams for individuals with co-occurring intellectual/developmental disabilities
  • Created a harm-reduction housing model for individuals with alcohol and other drug abuse issues

2013 DHHS Annual Report

2013 DHHS Annual Report

In 2013, DHHS...

  • Reduced psychiatric inpatient admissions by 30%
  • Added 40 more scattered-site, supportive housing units including case management and peer support services
  • Graduated its first class of youth from the Milwaukee County Accountability Program
  • Facilitated nearly $1 million in assistance and value to adults and children with disabilities

2012 DHHS Annual Report

2012 DHHS Annual Report

In 2012, DHHS...

  • Launched a new electronic health records system
  • Redesigned Emergency Medical Services training
  • Eliminated a 500-person waiting list for children with disabilities
  • Started a youth justice reform initiative with the Annie E. Casey Foundation
  • Received the HUD "Turning the Ocean Liner Around" award for improving CDBG and HOME programs

Awards and Recognition




What's Going On at DHHS

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Frequently Asked Questions

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  Who do I contact for information on FoodShare, BadgerCare, Medicaid (T19), Caretaker Supplement or Wisconsin Shares (Child Care)?

Call (800) 291-2002. To determine if you may qualify for these programs, visit If you need to speak to someone about your case, contact the Call Center (888) 947-6583. The verification fax number is (414) 438-4580.

  How do I report possible child abuse and/or neglect?

To report suspected child abuse or neglect, call (414) 220-7233. This number is available 24-hours a day. The State of Wisconsin administers the Child Welfare Program.

  What is the Mental Health Crisis Line?

To talk to a counselor regarding a critical mental health issue, call (414) 257-7222, 24-hours a day.


1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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