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Health & Human Services

Together, Creating Healthy Communities

The Marcia P. Coggs Health and Human Services Center is under construction! 

 

Click here to learn more about our new building

Behavioral Health Services

Providing Connections That Support Recovery

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Child Support Services

Are you looking to start a child support case or need services related to an existing case?

Children, Youth & Family Services

Providing Youth and Families With Supervision and Support in Pursuing a Pro-social Future

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Disabilities Services

Connecting Individuals With Disabilities to Resources That Promote Independence and Inclusion

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Housing Services

Supporting Individuals With Accessing and Maintaining Housing

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No Wrong Door, Milwaukee County Department of Health and Human Services

“No Wrong Door” means however an individual connects to Milwaukee County DHHS and the health and human services system of care, they will have access to all services and resources offered by DHHS, and countless community partners. As part of DHHS’s strategic plan, “No Wrong Door” aims to improve the experience of accessing services and resources to best serve the community. 

No Wrong Door Community Resources

Health & Human Services Events

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What DHHS Has Accomplished for Our Community

2024 DHHS Annual Report

In 2024, DHHS...

  • From being responsive to events, like SDC closing or a National Security Event that took over the city, to welcoming Child Support Services into the DHHS family, 2024 was a big year!
  • DHHS continued to operationalize No Wrong Door and advance prevention and intervention work addressing social drivers of health with promising results.
  • DHHS team members were recognized as leaders, locally and nationally, in community violence intervention, addressing homelessness, early childhood intervention, harm reduction, and their commitment to our community.
  • The department embarked on a new strategic planning process and watched the new Marcia P. Coggs Health and Human Services Center rise into existence.

 


2023 DHHS Annual Report

In 2023, DHHS...

  • In 2023, DHHS continued to build on our successes and momentum. 
  • 2023 was the third year of operationalizing the DHHS Strategic Plan and implementing our No Wrong Door philosophy—we closed gaps in service delivery, invested in physical infrastructure, and were recognized as a national leader by our peers. 
  • We looked at how to improve synergy across the department and how to amplify programs and initiatives, leading to system improvement, and moving us toward creating a healthy community, together. 


2022 DHHS Annual Report

In 2022, DHHS...

  • DHHS reached a milestone in the redesign of the behavioral health system with the closure of the Mental Health Complex and move to a community-based system of care.
  • Advanced plans to build a new Marcia P. Coggs building moved forward, creating a human services campus in the same trusted location where services have been delivered for 50 years.
  • Developed plans to build 120 single-family homes in the King Park neighborhood.
  • DHHS prioritized community outreach to bring awareness of available services and programs.


2021 DHHS Annual Report

In 2021, DHHS...

  • Integrated the Children's System of Care and Adult System of Care, and combined the Aging & Disability Resource Center
  • Kept more than 11,000 families in their homes through eviction prevention
  • Launched the prevention-focused Credible Messenger Program, a community-based approach to youth justice
  • Served hundreds of thousands of meals to older adults


2020 DHHS Annual Report

In 2020, DHHS...

  • Navigated changes brought on by a worldwide pandemic, adapting service delivery with no interruption in services across DHHS
  • Provided shelter for 175 homeless individuals during the COVID-19 crisis
  • Served more than 62,000 customers through the Wisconsin Home Energy Assistance Program
  • In July, achieved an historic low youth incarceration rate

Department Leaders

Executive Director

Shakita LaGrant-McClain
Director, Health & Human Services
[email protected]

Deputy Director

David Muhammad
Deputy Director, Health & Human Services
[email protected]