Department of Health and Human Services
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Health & Human Services

Together, Creating Healthy Communities

Health & Human Services

Resources and Information

DHHS Services List COVID-19 Measles

Energy Assistance

Delivering Energy Assistance and Education

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Children, Youth & Family Services

Providing Youth and Families With Supervision and Support in Pursuing a Pro-social Future

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Disabilities Services

Connecting Individuals With Disabilities to Resources That Promote Independence and Inclusion

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Housing Services

Supporting Individuals With Accessing and Maintaining Housing

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No Wrong Door Logo

“No Wrong Door” means however an individual connects to Milwaukee County DHHS and the health and human services system of care, they will have access to all services and resources offered by DHHS, and countless community partners. As part of DHHS’s strategic plan, “No Wrong Door” aims to improve the experience of accessing services and resources to best serve the community. 

No Wrong Door Commnunity Resources

Health & Human Services Events

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What DHHS Has Accomplished for Our Community

2023 DHHS Annual Report

2023 DHHS Annual Report

In 2023, DHHS...

  • In 2023, DHHS continued to build on our successes and momentum. 
  • 2023 was the third year of operationalizing the DHHS Strategic Plan and implementing our No Wrong Door philosophy—we closed gaps in service delivery, invested in physical infrastructure, and were recognized as a national leader by our peers. 
  • We looked at how to improve synergy across the department and how to amplify programs and initiatives, leading to system improvement, and moving us toward creating a healthy community, together. 

2022 DHHS Annual Report

2022 DHHS Annual Report

In 2022, DHHS...

  • DHHS reached a milestone in the redesign of the behavioral health system with the closure of the Mental Health Complex and move to a community-based system of care.

  • Advanced plans to build a new Marcia P. Coggs building moved forward, creating a human services campus in the same trusted location where services have been delivered for 50 years.

  • Developed plans to build 120 single-family homes in the King Park neighborhood.

  • DHHS prioritized community outreach to bring awareness of available services and programs.

2021 DHHS Annual Report

2021 DHHS Annual Report

In 2021, DHHS...

  • Integrated the Children's System of Care and Adult System of Care, and combined the Aging & Disability Resource Center
  • Kept more than 11,000 families in their homes through eviction prevention
  • Launched the prevention-focused Credible Messenger Program, a community-based approach to youth justice
  • Served hundreds of thousands of meals to older adults

2020 DHHS Annual Report

2020 DHHS Annual Report

In 2020, DHHS...

  • Navigated changes brought on by a worldwide pandemic, adapting service delivery with no interruption in services across DHHS
  • Provided shelter for 175 homeless individuals during the COVID-19 crisis
  • Served more than 62,000 customers through the Wisconsin Home Energy Assistance Program
  • In July, achieved an historic low youth incarceration rate

Department Leaders

Executive Director

Shakita LaGrant-McClain

Shakita LaGrant-McClain
Director, Health & Human Services
[email protected]

Deputy Director

David Muhammad

David Muhammad
Deputy Director, Health & Human Services
[email protected]


1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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