Department of Health and Human Services

Together, Creating Healthy Communities

About DHHS

Leading Health and Human Services Through Dedication and Community Connection

Energy Assistance

Delivering Energy Assistance and Education

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Youth & Family Services

Providing Youth and Families With Supervision and Support in Pursuing a Pro-social Future

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Disabilities Services

Connecting Individuals With Disabilities to Resources That Promote Independence and Inclusion

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Supporting Individuals With Accessing and Maintaining Housing

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Material featuring DHHS experts, projects and messages.

Universal Health Services Plans $33 Million Hospital in West Allis

Rendering of new hospital

by: Lauren Anderson - BizTimes Milwaukee

Universal Health Services, a Pennsylvania-based private behavioral health hospital operator, plans to build a $33 million hospital in West Allis...

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Universal Health Services Plans $33 Million Mental Health Hospital in West Allis

People participating in a group support session.

by: Rich Kirchen - Milwaukee Business Journal

A major new competitor will enter metropolitan Milwaukee’s mental health and addiction-treatment market through a proposed $33 million hospital in West Allis that includes a contract with Milwaukee County for patients with acute mental health conditions...

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Proposal Submitted for New West Allis Behavioral Health Hospital

Rendering of new hospital.

by: Staff - CBS58 News

Universal Health Services has submitted an offer to the City of West Allis Community Development Authority to buy land for a new behavioral health hospital...

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New Behavioral Health Hospital Planned for West Allis

Rendering of new hospital

by: Staff - Wisconsin Health News


Pennsylvania-based Universal Health Services has submitted an offer to the City of West Allis to buy a site for its 120-bed behavioral health hospital... [subscription required]

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Homeless Cancer Patient Living in 'Tent City' Moves to Transitional Housing

Homeless individual in his tent.

by: Sophia Carson - Milwaukee Journal Sentinel

A homeless cancer patient who had been living under the Interstate 794 overpass is now in a transitional housing facility...

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Mental Health Through a New Perspective

BHD Nurses Walking through hospital

by: Nyesha Stone - Milwaukee Courier

It’s finally becoming okay to admit that we might not be okay. Mental health is just like any other health issue. But now it’s looked at liked diabetes, which is treatable...

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Dispatches From the Schoolyard [Podcast]

by: Code Switch podcast - NPR News

In middle school and high school, we're figuring out how to fit in and realizing that there are things about ourselves that we can't change — whether or not we want to. This week, we're turning the mic over to student podcasters, who told us about the big issues shaping their nascent identities...

Download the Podcast

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How a New Youth Corrections Leadership Group Is Helping Milwaukee Close Youth Prisons

Vincent Schiraldi, Mark Mertens, Gladys Carrion, and Patrick McCarthy speaking

by: Michael Fitzgerald - The Chronicle of Social Change

After three years on the job, the Milwaukee County official who oversees juvenile justice finds his system at a crossroads. The Wisconsin state legislature passed a bill last March closing two youth prisons after a criminal probe and multiple lawsuits alleged abuse and neglect of youth, alarming lawmakers...

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Want More? Click Here to Visit the DHHS News Archives

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Archives contain material back to September 2018


What DHHS Has Accomplished for Our Community

2017 DHHS Annual Report

2017 DHHS Annual Report

In 2017, DHHS...

  • Cut 30-day readmissions to our inpatient behavioral health hospital by nearly half since 2010
  • Reduced overall homelessness by about 40%
  • Reduced admissions to our youth detention center by nearly 20%
  • Created more than $4 million in economic impact through our Disability Benefits Specialist program
  • Processed 67,000 applications for energy assistance, a program record

2016 DHHS Annual Report

2016 DHHS Annual Report

In 2016, DHHS...

  • Created trauma response teams (with MPD) to respond to youth who have witnessed violence or been exposed to trauma
  • Reduced chronic homelessness by 77% countywide
  • Reduced the number of youth sent to Lincoln Hills/Copper Lake prisons by almost 57%
  • Connected more than 40 young adults with disabilities with employment after leaving high school

2015 DHHS Annual Report

2015 DHHS Annual Report

In 2015, DHHS...

  • Launched our initiative to end chronic homelessness in Milwaukee County in three years
  • Reduced reliance on secure youth detention facilities by 25%
  • Launched an initiative to help youth with disabilities achieve employment when finishing high school
  • Created a community-based care system for those with long-term behavioral health needs

2014 DHHS Annual Report

2014 DHHS Annual Report

In 2014, DHHS...

  • Reduced emergency psychiatric admissions by 30%
  • Reduced youth justice referrals by police by more than 20%
  • Created crisis response teams for individuals with co-occurring intellectual/developmental disabilities
  • Created a harm-reduction housing model for individuals with alcohol and other drug abuse issues

2013 DHHS Annual Report

2013 DHHS Annual Report

In 2013, DHHS...

  • Reduced psychiatric inpatient admissions by 30%
  • Added 40 more scattered-site, supportive housing units including case management and peer support services
  • Graduated its first class of youth from the Milwaukee County Accountability Program
  • Facilitated nearly $1 million in assistance and value to adults and children with disabilities

2012 DHHS Annual Report

2012 DHHS Annual Report

In 2012, DHHS...

  • Launched a new electronic health records system
  • Redesigned Emergency Medical Services training
  • Eliminated a 500-person waiting list for children with disabilities
  • Started a youth justice reform initiative with the Annie E. Casey Foundation
  • Received the HUD "Turning the Ocean Liner Around" award for improving CDBG and HOME programs

Awards and Recognition




What's Going On at DHHS

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Frequently Asked Questions

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  Who do I contact for information on FoodShare, BadgerCare, Medicaid (T19), Caretaker Supplement or Wisconsin Shares (Child Care)?

Call (800) 291-2002. To determine if you may qualify for these programs, visit If you need to speak to someone about your case, contact the Call Center (888) 947-6583. The verification fax number is (414) 438-4580.

  How do I report possible child abuse and/or neglect?

To report suspected child abuse or neglect, call (414) 220-7233. This number is available 24-hours a day. The State of Wisconsin administers the Child Welfare Program.

  What is the Mental Health Crisis Line?

To talk to a counselor regarding a critical mental health issue, call (414) 257-7222, 24-hours a day.


1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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