Who We Are
The Milwaukee County Community Reintegration Center is an honorable organization of committed officers with the integrity to adapt, overcome and achieve. We will maintain and ensure a safe and secure environment that consists of correctional programs to rehabilitate and re-introduce our citizens back into the community.
CRC Administration
Superintendent Chantell Jewell
Superintendent Chantell Jewell is a values-based professional with over 25 years of experience serving the community. Ms. Jewell spent most of her career with the Department of Corrections (DOC) where she gained a wide range of knowledge in the criminal justice system, her unique perspective includes community-focused work at Employ Milwaukee, and working with justice-involved youth at the Division of Youth and Family Services. During her time at the DOC, Ms. Jewell served as a youth counselor, probation/parole agent and retired as a correction field supervisor after 20 years of service.
After retiring from the DOC, Ms. Jewell remained driven to serve Milwaukee County, where she calls home. At Employ Milwaukee, Ms. Jewell served as the reentry services manager and at Milwaukee County's Division of Youth and Family Services she served as a deputy administrator. Both of those positions allowed her to continue her commitment to creating long-term change within Milwaukee County and the criminal justice system.
With an undergraduate degree in criminal justice from UW-Milwaukee and a master's degree in business administration from Cardinal Stritch University, Ms. Jewell possesses a deep commitment to her education, as well as to the education of others. Ms. Jewell is a subject matter expert in multiple areas, including: community correctional systems, juvenile correctional systems, and trained evidence-based practices in corrections. With a permanent dedication to teaching and learning, Ms. Jewell is also an adjunct instructor at Concordia University in the criminal justice department.
Ms. Jewell has positively influenced the lives of justice-involved individuals throughout her career. She will implement an integrated approach to best address an individual's barriers to success by making intentional connections through assessment, evaluation and a strong transition plan back to the community, as she works to create a brighter future for individuals after they leave the Community Reintegration Center.
Assistant Superintendent David Rugaber
David Rugaber began his career with Milwaukee County in 1999 when he was hired by the House of Correction as a Corrections Officer. He was promoted to Sergeant in 2007, Lieutenant in 2009 and Captain in 2013. During his duties as a Corrections Officer, he was trained and utilized as a Field Training Officer, Correctional Emergency Response Team and Squad Leader, Principles of Subject Control Instructor as well as in Electronic Monitoring at the Community Correctional Center. In 2011, as a Lieutenant, Mr. Rugaber was appointed as an investigator in the Milwaukee County Sheriff’s Office Internal Affairs unit. He was the first corrections-based investigator in that agency’s history. In 2013, as a Captain, Mr. Rugaber oversaw the Internal Affairs Unit and the Background Investigators at the HOC and later oversaw the Training Academy.
Mr. Rugaber attended Marquette University on an academic scholarship and has received training and certifications from:
- The Institute for Law Enforcement Administration in Internal Affairs, Professional Standards and Ethics in 2012
- The Leadership Excellence Program conducted by Milwaukee County in 2015
- Internal Affairs and Ethics from the United States Department of Homeland Security in 2016
Assistant Superintendent Anthony Dodd Sr.
Anthony Dodd began his career as a correctional officer with the House of Correction on Jan. 4, 1999. He was selected in 2009 as an instructor in the Discipline Order Training Structure Boot camp/Program to lead training and instruct cognitive thinking and anger management courses. In October of 2011, Dodd was promoted to the rank of lieutenant, where he served as the field training officer commander and the Prison Rape Elimination Act (PREA) coordinator. In May of 2014, Dodd was selected as a member of the House of Correction’s Internal Affairs Division, in which he received training from the Institute of Law Enforcement Administration for interviewing and interrogation. In June of 2014, Dodd became certified by the Department of Justice as a PREA auditor for adult prisons and juvenile facilities. He is also a principle of subject control and general jail instructor. In January of 2019 Dodd was promoted to the rank of captain, and leads the Internal Affairs Division. Mr. Dodd graduated from the UW-Parkside with a bachelor's degree in sociology.
Many Ways to Send Money to Your Loved One
There are many convenient methods to send money to a resident's commissary account.
When a resident is booked into the Community Reintegration Center, a commissary account is created. This account can be used to order commissary items, pay self-bail or pay for miscellaneous expenses.
Deposit Instructions
Click here to send money to a resident's commissary account using the Access Corrections website.
Deposits can be made 24/7 by calling (866) 345-1884. Payment can be made with Visa and MasterCard credit cards. The daily deposit limit to a commissary account is $300.
Deposits can also be made using kiosks located at the Milwaukee County Criminal Justice Facility, 949 N. 9th Street, Milwaukee (Lobby and G-Level) and at the Community Reintegration Center, 8885 S. 68th Street, Franklin (Lobby). Access to the lobby kiosks is available 24/7.
For your convenience you can send money from over 800 kiosk locations.
Deposits can also be made at walk-in retailers.
Register at cashpaytoday.com, get a barcode and make a cash deposit where you shop, including Dollar General, Family Dollar, CVS and 7-Eleven.
It can take up to 24 hours to see deposits in a resident’s account.
Visit a Resident
We use ICSolutions for video visitation. To create an account, go to gettingout.com and set up your profile. All adult visitors must have a valid ICSolutions account to visit. When creating your account you must use a picture that does have a filter on it.
Visiting Hours
Facility Visiting: Visiting hours are Sunday through Saturday beginning at 8 a.m. with the last visit starting at 6 p.m. Two visits per week; one visit per day. No more than two adults and two children. Visits are 30 minutes in length. If you are late for your visit, the time cannot be restarted. By scheduling a visit, you acknowledge and will abide by the rules of visitation set forth by the Community Reintegration Center.
Note that there are no in-facility visits on the following holidays:
Monday, May 29, 2023 Memorial Day
Monday, June 19, 2023 Juneteenth Day
Tuesday, July 4, 2023 Independence Day
Monday, Sept. 4, 2023 Labor Day
Saturday, Nov. 11, 2023 Veteran's Day
Thursday and Friday, Nov. 23-24, 2023 Thanksgiving
Sunday and Monday, Dec. 24-25, 2023 Christmas
Sunday, Dec. 31, 2023 New Year's Eve
Monday, Jan. 1, 2024 New Year's Day
ICSolutions visiting from outside the facility is available on these dates.
ICsolutions Visiting From Outside Facility: Sunday to Saturday 8 a.m. to 8 p.m.
Use our convenient online tool to schedule visits at least 24 hours in advance. You can also schedule a visit in person at the lobby kiosk. You are not able to schedule, reschedule or cancel visits over the phone.
Visits are 30 minutes. Residents may have one visit per day and four visits per week. Two adults or one adult with two children per visit. The children must be the resident's children and be accompanied by a parent or legal guardian.
Unkept visits will count as a scheduled visit.
Visitation Policies
- No electronic devices (cell phones, tablets, e-readers, MP3 players)
- Appropriate attire (including nothing sleeveless) must be worn
- No strollers/car seats/diaper bags are allowed in the visiting area
- No food, gum, smoking materials or beverages are allowed in the video visiting area
- Former residents must wait six months from the date they were released before they are able to visit
- Residents in disciplinary housing may not have visitors
- All visits are subject to monitoring and recording
Anyone found in violation of this will have their visiting privileges restricted for a minimum of 30 days. Any visitor found to engage in inappropriate behavior or allowing another visitor to use their account is subject to having their privileges suspended, at the discretion of the visiting captain.
Schedule a Visit