Department of Health and Human Services

Supporting Individuals With Accessing and Maintaining Housing

Who We Are

We strive to provide Milwaukee County residents in need with a safety net, decent and safe affordable housing, and a connection to opportunities that improve the quality of life. We use available funding sources in the most equitable and efficient manner.

Milwaukee County Supportive Housing

Milwaukee County Supportive Housing was created to assist individuals who have mental illness in obtaining safe and affordable housing. Since 2008, we have been part of creating over 700 permanent supportive housing units throughout Milwaukee County. Supportive housing includes permanent supportive housing, transitional housing and harm reduction housing using the Housing First model.

Supportive Housing Programs


The My HOME Housing Program is a permanent supportive housing program, providing rent assistance to individuals with a disabling condition who are experiencing homelessness. 

The definition of homelessness is: an individual or family lacking a fixed, regular and adequate night time residence and residing in places not meant for human habitation, an emergency shelter or a HUD-defined safe haven. 

Rent assistance includes a subsidized unit in one of three different locations or a tenant-based voucher.

Referrals to My HOME must be submitted through the Milwaukee Continuum of Care Coordinated Entry Process. Contact My HOME: (414) 278-4902.

Housing Intervention Services

Supportive Housing includes transitional and permanent supportive housing through several different programs, primarily for individuals who have mental health and/or substance abuse needs.

Contact Special Needs Housing: (414) 278-2944.

Outreach Services

Housing First is a homeless assistance approach that prioritizes providing people experiencing chronic homelessness with affordable, independent and permanent housing as quickly as possible. Voluntary community-based support services are then provided as needed.

A person who is chronically homeless is an individual who has a disabling condition, who has been continuously homeless for one year or more OR has experienced at least four episodes of homelessness in the past three years.

Referrals to Housing First must be submitted through the Milwaukee Continuum of Care Coordinated Entry Process. 

Contact Housing First: (414) 278-4678.

How to Apply for Supportive Housing

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  Info for All Applicants
  ACC Management Group Properties
  Cardinal Capital Properties

(Cardinal Capital Application​)

Empowerment Village Lincoln
525 W Lincoln Ave., Milwaukee, WI 53206


Empowerment Village National

1528 W Walker St., Milwaukee, WI 53204


Farwell Studios
1531 N Farwell Ave., Milwaukee, WI 53202


Highland Commons
6700 W Beloit Rd., West Allis, WI 53219


Thurgood Marshall

(Harm Reduction Housing)
1918 N 6th St., Milwaukee, WI 53212

To apply, Dial 2-1-1!

United House
2500 W Center St., Milwaukee, WI 53206


  Heartland Alliance Properties
  Pathways to Permanent Housing
  Supported Apartment Program
  Team Management Properties

(Team Management Application)

Grand View Apartments

(Family Housing)
3800 W Lisbon Ave., Milwaukee, WI 53208

Washington Park Apartments

(Family Housing)
3900 W Lisbon Ave., Milwaukee, WI 53208

Milwaukee County Home Repair Program

The Housing Division helps provide financial assistance to low-income owner-occupants of single-family homes to make necessary repairs to their dwellings. The program provides below-market-rate loans to eligible property owners in participating municipalities in Milwaukee County. Due to restrictions on these funds, we do not serve the City of Milwaukee, City of West Allis or the Village of River Hills, but do serve the remaining communities of Milwaukee County. Common items repaired through Milwaukee County Home Repair include hot water heaters, furnaces, sewer laterals, roofs, siding, trim, windows, porches, foundations, plumbing and electrical. Grant funds are available for persons with disabilities needing home modifications for accessibility such as ramps, lifts and bathroom modification.

Program Highlights

  • Milwaukee County DHHS Housing Division staff provides lead risk assessments, detailed scope of work, and bids out work to be done
  • Homeowners may receive financial assistance, typically low-cost loans, to fund the work. Homeowners sign a contract with approved contractors
  • Milwaukee County DHHS Housing Division pays the contractor directly
  • Owner repays Milwaukee County DHHS Housing Division over years, often with no interest

Income Limits

Household Size Gross Annual Income
1 $43,300
2 $49,500
3 $55,700
4 $61,850
5 $66,800
6 $71,750

Maximum home value: $195,000

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  What is the Home Repair Loan Program?

The Housing Division offers no interest loans to income qualified homeowners in the suburban communities of Milwaukee County, excluding the Cities of Milwaukee and West Allis.

Loans are funded through the U. S. Department of Housing and Urban Development (HUD). The loans can cover a wide range of repairs required to maintain a home.

Some examples include: roofing, gutters, siding, doors, windows, electric, plumbing and heating systems. The focus of the loan will be on the living quarters in the home.

Loans can also be used for emergency repairs relating to health and safety and municipal citations. For components that are more extensive than the examples listed above can be discussed with Home Repair Program Staff at the time of application and/or first meeting.

If lead hazards are found within the home, these will be addressed as part of the project and loan.

  What homes qualify?

Homes must be owner-occupied and located in Milwaukee County.

Homes in the Cities of Milwaukee and West Allis, and Village of River Hills, are excluded.

Homes must be single-family or duplexes and must have the equity to cover the cost of repairs.

Milwaukee County will place a lien on the property to secure the loan. HOME funded loans can be made on homes with an after-rehab fair market value of $195,000*.

  How much money is there?

The amount of money available depends on the program as well as the availability of funding.

This is important to remember because the County only receives a certain amount of funds each year that are able to be used for repairs, rehabilitation and accessibility projects.

Contact the office for more information about funding availability.

  What households qualify?

Households must meet the income guidelines based on family size and gross income, including assets.

Households must have the ability to repay the loan, be current on taxes and utilities, owned the home for at least 12 months, not had a foreclosure action in the last 12 months, and not have an active bankruptcy.

Applicants must own the home, no trusts or land contracts.

  What is involved in the application process?

Applications will be taken over the phone and mailed or emailed to the homeowner.

  • All household members over 18 years of age must sign the application, conflict of interest and release form.
  • Completed applications, including all supporting income and debt information, shall be sent to Milwaukee County Home Repair.
  • After application materials are received, staff shall determine if the application is eligible.
  • If eligible, staff will contact the homeowner for an initial meeting to view the property and discuss items in need of repair.
  • Staff will work with homeowner to create a scope(s) of work for the work needed at the home.
  • Upon owner’s approval of the scope, the scope is sent to contractors to request a bid for the project.
  • Work will be completed by local, licensed contractors on an approved bidder list.
  • Owners will review and select contractors based on cost-reasonable bids. A loan will be created based on project costs.
  • Loans go before a review board for approval. If approved, staff will work with owners to sign loan documents, a contract and schedule the work with contractors
  What information do I need to provide to apply?

Households will be asked to provide detailed information regarding income and debts including the following:

  • Most current signed federal tax return filed
  • Past two months of pay stubs
  • All utility bills (gas, electric, water/sewer)
  • Bank statements
  • Retirement/pension account statements
  • Social security statement
  • Property tax bill
  • Mortgage statement
  • Homeowner’s insurance
  • All other income and debt information

Housing Choice Voucher Program (Section 8)


What Is Section 8 Rent Assistance?

Section 8 is funded by the U.S. Department of Housing and Urban Development (HUD). This program is designed to help low-income families and individuals with rent assistance for decent, safe and sanitary housing provided by private owners and rental agents.  

How Do I Apply?

You can apply during open enrollment.  The next open enrollment period will be posted here when announced. The following information will be required for each household: name, date of birth, mailing address, Social Security number and if available, phone number. Full applications will be mailed at a later date.  

Who Is Eligible to Apply?

Housing assistance is available to U.S. citizens, U.S. nationals or non-citizens who have eligible immigration status. Mixed families will receive prorated assistance. You may enroll yourself and up to two other households. All households must meet the income limits set by HUD:

Income Limits (2018)

Household Size Income Limit
1 $16,250
2 $18,600
3 $20,900
4 $25,100
5 $29,420
6 $33,740
7 $38,060
8 $42,380


Section 8 Contact Information

Phone: (414) 278-4894

Fax: (414) 223-1825

Walk-In Help:

ONLY Wednesdays, 9 a.m. - 3 p.m.


Information for Housing Choice Voucher Program providers

Section 8 Disqualifiers

If a member of your household meets one or more of the following criteria, you will be ineligible for Milwaukee County’s Section 8 Voucher Program:

  • Subject to a lifetime registration requirement under a state sex offender registration program
  • Convicted of drug-related criminal activity for the production or manufacture of methamphetamine
  • Engaged in the following criminal activities within the past five years: (Seriousness of offense, time since conviction/recent history and rehabilitation considered) 
    • Drug-related criminal activity, defined by HUD as the illegal manufacture, sale, distribution or use of a drug, or the possession of a drug with intent to manufacture, sell, distribute or use the drug
    • Violent criminal activity, defined by HUD as any criminal activity that has as one of its elements the use, attempted use, or threatened use of physical force substantial enough to cause, or be reasonably likely to cause, serious bodily injury or property damage
  • Evicted from federally assisted housing in the last five years
  • Terminated by Milwaukee County’s rent assistance program
  • Families over income (all household income is considered)
  • Incomplete documentation or fraudulent information
  • Owing debt to Milwaukee County Rent Assistance Program or any other Housing Authority.

Public Records


One of the requirements of the federal government for funding from HUD for the CDBG and HOME Investment Partnerships Program (HOME) is the submission of a five-year plan. This plan identifies general areas of need and how these needs may be addressed using the CDBG and HOME funds. In addition to the five-year plan, the County must submit an annual plan which includes the CDBG funded programs for the current year.

Consolidated Annual Performance Evaluation Report

Every March the Milwaukee County DHHS Housing Division submits a Consolidated Annual Performance Evaluation Report (CAPER) to the U.S. Department of Housing and Urban Development. This report must be filed by March 31. (90 days after the end of the County's fiscal year.) The CAPER covers progress during the past program year in carrying out the County's Annual Action Plan and reports on activities and projects funded through the CDBG and HOME Programs. The report also contains a section that discusses housing activities carried out by the County and other organizations.

Contact DHHS Housing Division

Visit Us

Talk to Us

(414) 278-4894

Jim Mathy

Housing Division Administrator

Contact for Media Inquiries




1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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