Milwaukee County’s goal is to enrich your life by providing essential services that meet your needs and those of your family, neighbors, co-workers and friends.
We enhance the quality of life in Milwaukee County through great public service.
Milwaukee County is home to over 950,000 people living in one of 19 communities, which range in size from the City of Milwaukee, with 595,000 residents, to the Village of River Hills, with roughly 1,600 residents.
Still a manufacturing stronghold, the region features 16 Fortune 1000 companies and thousands of others in the financial services, medical device, hospitality and retailing industries.
Find information about things to do and happenings in Milwaukee County.
If you suspect that a Milwaukee County resident between the ages of 18 to end of lifespan is being physically or emotionally abused, neglected, financially exploited, or is unable to care for himself or herself, Milwaukee County DHHS Aging and Disabilities Services encourages you to call immediately.
Through Adult Protective Services, Milwaukee County DHHS Aging and Disabilities Services investigates all allegations of abuse, neglect, self-neglect and financial exploitation of Milwaukee County residents with disabilities.
We provide Court Comprehensive Evaluations for individuals with disabilities who may no longer be able to care, or make decisions, for themselves due to a disability, and whose situations are before Probate Court to determine whether a legal guardian should be appointed. Judges use these comprehensive evaluations and Division recommendations in deciding whether it would be best to appoint a legal guardian, who will advocate for the person’s care and welfare.
For those persons with disabilities under court-ordered Guardianship, Milwaukee County’s Aging and Disabilities Services regularly monitors to ensure appointed guardians are acting appropriately and in the best interest of the individual.
In cases in which there is a protective placement order, Milwaukee County DHHS aging and Disabilities Services annually conducts a Watts Review. The Watts Review includes assessing the individual's functional abilities and disabilities, as well as the adequacy of supervision and services being received. The ultimate goal is to ensure persons with disabilities are placed in the least restrictive environment and most integrated community setting.
In partnership with the Department on Aging and the Milwaukee County Transit System, individuals with a disability, or over the age of 65, may qualify for significantly discounted fares on MCTS busses.
If you have a Go Pass card that is about to expire, the card will remain active throughout the duration of the public health emergency. For questions, call (414) 289-5800 Monday through Friday from 8 a.m. to 4:30 p.m. We are not accepting new applications at this time.
You can use cash or an M•CARD to pay the reduced fare of $1.10 a ride, but the easiest way is with an MCTS Reduced Fare Card. This card works just like a regular M•CARD but is programmed for the reduced fare; this card also allows you to take advantage of our one-, seven- or 31-Day Reduced Fare pricing.
Reduced Fare Frequently Asked Questions
Don't have the MCTS Reduced Fare Card? No problem. You can still use cash or an M•CARD. When you board you must show an ID to the bus driver to prove you are eligible. Accepted forms of ID include:
Call (414) 289-5800 Monday through Friday between the hours of 8 a.m. and 4:30 p.m.
If your GO Pass card has expired, you will need to re-apply for GO Pass, and there is a $5 application fee if you are eligible.
If you believe you meet one of these conditions but are not currently receiving Medicaid benefits, FoodShare benefits or participating in a Medicaid Savings program, you can call (414) 289-5800.
NOTE: No further replacements will be issued after the third.
Moving Guide Tips
General Phone
(414) 289-6874
TTY/TTD (414) 289-5711
Administrative Contact
(414) 289-6387
Contact for Media Inquiries
Contact CCSB
Contact ADRC Governing Board
1220 W. Vliet St.
Suite 301
Milwaukee, Wisconsin 53205
Together, creating healthy communities.
Empowering safe, healthy, meaningful lives.
Partnership, Respect, Integrity,
Diversity, Excellence