Department of Health and Human Services

Connecting Individuals With Disabilities to Resources That Promote Independence and Inclusion

All county offices will be closed Monday, Jan. 20 in observance of Martin Luther King Jr. Day.

Here are some ways to celebrate.

Resource Center

Providing FREE information and assistance regarding services for adults with disabilities ages 18 to 59. DRC staff members assist individuals plan for long-term and short-term needs, access community services and resources and learn about benefits.  

What We Do

Information and Assistance: Accurate and timely information regarding community resources.

Options Counseling: One-on-one consultation about publicly funded long-term care options to allow each individual to make the best informed decision for his or her needs.

Disability Benefits: Information about public and private benefits. Assistance applying for Medicare, Medicaid, and Social Security.

Youth Transition: Service for young people moving from children's services into the adult services system.

Check out our Disability Resource Center Database for information about resources and services in your area and statewide.

Find Resources Online

Let Us Help

Give Us a Call

(414) 289-6660

Toll Free: (844) 304-6660

TRS: Dial 711

Email Us

Visit Us

1220 W. Vliet St. Suite 300, Milwaukee

Hours of Operation

Monday - Friday: 8 a.m. - 4:30 p.m.

Appointments can be scheduled outside regular business hours upon request.

GO Pass / Transportation

In partnership with the Department on Aging and the Milwaukee County Transit System, individuals with a disability, or over the age of 65, may qualify for significantly discounted fares on MCTS busses.

How Does GO Pass Work?

  • Qualified recipients can get unlimited MCTS rides for $2 per day
  • GO Pass works on all MCTS routes
  • The pass lasts for four years from your birth month
  • When you board the bus for the first time each day, show the driver your GO Pass card & tell them you would like to purchase a GO Pass. Once the driver says its okay, touch the GO Pass to the orange square on the farebox. Do not touch your card to the farebox until the driver says it's okay. The farebox will deduct $2 and you're ready for unlimited riding that day.

How Do I Sign Up?

Visit the Milwaukee County Aging and Disability Resource Centers (1220 W. Vliet St., 3rd floor) between the hours of 9 a.m. and 2 p.m., Monday - Friday.

If your GO Pass card has expired, you will need to re-apply for GO Pass, and there is a $5 application fee if you are eligible.

How Do I Qualify?

  • For residents over 65: Be receiving Medicaid or FoodShare benefits
  • For residents under 65: Be receiving Social Security income through SSI or SSDI, or have a Veterans Disability designation; and be receiving Medicaid benefits including traditional Medicaid, EBD Medicaid, long-term care through Medicaid, or participate in a Medicare Savings program.

If you believe you meet one of these conditions but are not currently receiving Medicaid benefits, FoodShare benefits or participating in a Medicaid Savings program, you can call (414) 289-5800.


What Are the Fees?

  • Card Issuance Fee: $2.00 (added for all cards to the fees below, including replacements)
  • New GO Pass Fee: $5.00
  • First Replacement Card: $10.00
  • Second Replacement Card: $25.00
  • Third Replacement Card: $50.00

NOTE: No further replacements will be issued after the third.

  • Daily Use: $2.00/day (unlimited rides)

Court Services

If you suspect that a Milwaukee County resident between the ages of 18 and 59 is being physically or emotionally abused, neglected, financially exploited, or is unable to care for himself or herself, Milwaukee County DHHS Disabilities Services Division encourages you to call immediately

Call Us if You Suspect Abuse

Through Adult Protective Services, Milwaukee County DHHS Disabilities Services Division investigates all allegations of abuse, neglect, self-neglect and financial exploitation of Milwaukee County residents with disabilities.

Call (414) 289-6660

Court Comprehensive Evaluations

We provide Court Comprehensive Evaluations for individuals with disabilities who may no longer be able to care, or make decisions, for themselves due to a disability, and whose situations are before Probate Court to determine whether a legal guardian should be appointed. Judges use these comprehensive evaluations and Division recommendations in deciding whether it would be best to appoint a legal guardian, who will advocate for the person’s care and welfare.


For those persons with disabilities under court-ordered Guardianship,Milwau kee County’s Disabilities Services Division regularly monitors to ensure appointed guardians are acting appropriately and in the best interest of the individual.

Annual Review of Guardianship (Watts Review)

In cases in which there is a protective placement order, Milwaukee County DHHS Disabilities Services Division annually conducts a Watts Review. The Watts Review includes assessing the individual's functional abilities and disabilities, as well as the adequacy of supervision and services being received. The ultimate goal is to ensure persons with disabilities are placed in the least restrictive environment and most integrated community setting.

Disabilities Services Brochures

Contact DHHS Disabilities Services Division

Visit Us

Talk to Us

General Phone 

(414) 289-5915

(414) 289-5711

Administrative Contact

(414) 289-6387

Contact for Media Inquiries


1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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