Department on Aging

Department on Aging

Affirming the Dignity and Value of Older Adults in Our County


Staffperson helping older adult


Senior Hall of Fame

Do you know any extraordinary older adults? Nominate them for our Hall of Fame. 


Dine at Five

We're excited to announce a new monthly dinner at the Elk's Lodge.


Help Yourself to Better Health

Sign up for one of our many workshop options and take control of your health.


Customer Satisfaction Survey

We would like your feedback about your experience with the Aging Resource Center.


What We Do

Information and Assistance: Accurate and timely information regarding community resources for older adults.

Options Counseling: One-on-one consultation about privately and publicly funded long-term care options to allow each individual to make the best-informed decisions for his or her needs.

Elder Benefits: Information about public and private benefits including Medicare, Medicaid and Social Security among others.

Dementia Care

Elder Abuse



Give Us a Call

Phone: (414) 289-6874
Toll Free: (866) 229-9695
TRS: 711


Vist Us

1220 W. Vliet St., Suite 300
Monday - Friday 7:30 a.m. - 5 p.m.

Appointments can be scheduled outside regular business hours upon request.

Learn more about ADRC's around the state at the State of Wisconsin's website.

Fun Things Are Happenning at Your Local Senior Center!


Transportation can be one of the biggest challenges as individuals age. There are a variety of transportation options available in Milwaukee County to serve older adults. For more details on these programs, check out the links below or view our Transportation Guide.

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  GO Pass

The GO Pass is available for eligible seniors or persons with disabilities. The pass allows eligible riders one-day, unlimited rides for $1 on MCTS buses. The Aging and Disability Resource Centers of Milwaukee County process applications for a one-time fee of $5 at the Marcia Coggs Center, 1220 W. Vliet Street between the hours of 9 a.m. to 2 p.m., Monday through Friday. Call (414) 289-5800.

  Transit Express

Transit Express vans provide door-to-door transportation to medical or dental appointments, grocery shopping and certain Senior Dining sites. There is a charge of $3 each way for rides to medical and dental appointments. All other rides are free. Rides are provided Monday through Friday from 8 a.m. to 5 p.m. within Milwaukee County. To be eligible, you must be a Milwaukee County resident, 60 or older, able to walk but unable to drive and unable to use public transit. Call (414) 289-6874 to register.

  Transit Plus

Individuals with a physical or cognitive disability that prevents them from using public transit or Transit Express vans may be eligible for Transit Plus. Transit Plus vans provide door-to-door transportation. Transit Plus vans have a lift to help riders enter the van. Rides through Transit Plus cost $4 each way. Call (414) 343-1700.


The Disabled American Veterans offers rides to and from the Milwaukee VA Medical Center. Call (414) 384-2000 ext. 4181 two weeks before your appointment to schedule.

  Volunteer Drivers

Volunteer drivers may be available through Unison for rides to the doctor, pharmacy and grocery shopping. This is based on volunteer availability. Call (414) 291-7500.

Senior Couple StandingCaregiver Support

We fund the Family Caregiver Support Network managed by Interfaith Older Adult Programs. The Family Caregiver Support Network seeks to help family caregivers by offering information, education and support services to assist caregivers of older adults as well as older adults caring for grandchildren or children with disabilities. They offer counseling, training and resources for caregivers.

Learn More

Respite Care

Taking care of a loved one is important and can be fulfilling, but it can also be exhausting. It is important that caregivers take an occasional break for rest. Respite care is temporary care of your loved one so that you, the caregiver, can get a short period to recharge. Funding may be available to help cover the cost of respite care. Call (414) 220-8600 to learn if you are eligible.

Find Support Groups

Health & Wellness Workshops

The Milwaukee County Department on Aging is committed to improving the health and wellness of older adults in Milwaukee County. Together with our community partners, we offer wellness and prevention programs that promote healthy living. Click the workshops below for upcoming dates and times or call (414) 289-6352 for more information.

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  Stepping On: Fall Prevention Program

Stepping On is a program proven to reduce falls and build confidence in older people. Participants gain specific knowledge and skills to prevent falls in community settings. It is designed specifically for people who are:

  • At risk of falling
  • Have a fear of falling
  • Who have fallen one or more times

Workshops are facilitated by trained leaders as well as professional guest speakers including: physical therapists, pharmacists, vision specialists and safety specialists. Stepping On workshops meet for two hours a week for seven weeks.

Stepping On Classes

  Living Well With Chronic Conditions

Living Well With Chronic Conditions is an evidence-based workshop for people who have one or more chronic conditions. A chronic condition is an ongoing health problem or disease such as diabetes, heart disease, arthritis and other long-term problems. The workshops are facilitated by two trained leaders in a classroom style, but most of the learning comes from sharing and helping others with similar challenges. Workshops meet for 2-1/2 hours a week for six weeks.

Living Well Classes

  Powerful Tools for Caregivers

This workshop is designed to help caregivers cope with the challenges that come up while they are providing care. Individuals who attend the workshop learn to reduce stress, guilt, anger and depression; manage their time, set goals and solve problems; make tough decisions; communicate more effectively; and master care-giving transitions. The workshop meets once a week for six weeks for 2-1/2 hours each session.

Powerful Tools Classes

  Healthy Living with Diabetes

This workshop is designed to help adults with type 2 diabetes, pre-diabetes or living with someone with diabetes, learn self-management skills and increase their confidence in managing their diabetes. Individuals that attend the workshop learn techniques to deal with the symptoms of diabetes, learn about appropriate exercise, use of medication and healthy eating strategies. Former workshop participants have reported improved health, health behavior, and a sense of confidence in managing their diabetes. The workshop meets once a week for six weeks for 2-1/2 hours each session.

Healthy Living Classes

  Vivir Saludable Con Diabetes

Workshops Offered in Spanish

Vivir Saludable Talle

  Tomando Control de Su Salud

Workshops Offered in Spanish

Tomando Control de Su Salud

Need Legal Assistance?

SeniorLAW provides free legal information, legal assistance and benefits specialists to older adults in Milwaukee County.  Contact us for more information.



Elder Abuse

The Milwaukee County Department on Aging has an Elder Abuse Unit that investigates allegations of financial exploitation, neglect, self-neglect, emotional abuse and physical abuse of adults age 60 and over. The Elder Abuse unit is not a crisis response unit. If this is an emergency, call 911 or contact your local law enforcement.

How to Report Abuse

You can call our specialists at (414) 289-6874, Monday through Friday from 7 a.m. to 5 p.m. After hours calls are routed to Impact 2-1-1, our 24-hour answering service, and forwarded to our staff the next business day. 

All referrals are kept anonymous.

Call to Report Abuse

Types of Elder Abuse

  • Financial Exploitation
  • Neglect 
  • Self-Neglect
  • Physical Abuse
  • Emotional Abuse
  • Sexual Abuse

Call Us Anytime

Our friendly, knowledgeable social workers will answer questions and connect you with a wide array of resources by phone at (414) 289-6874. Resource Center staff can also make referrals for services such as counseling for long-term support, caregiver respite, transportation, Meals on Wheels and other community-based services. After hours calls will be answered by Impact 2-1-1.

Call Us Today


Emergency Planning

How well you will take care of yourself and your family in an emergency depends on planning and preparation. Everyone has different needs and abilities, especially older adults. You can take steps to ensure that you will be safe and as comfortable as possible in an emergency. Learn more in our Guide to Emergency Planning.

Things to Consider

  • Do you and your family have a plan for an emergency?
  • Will you have food, water and essentials in case you can’t get out of your home?
  • Do you have a relocation plan in case you are told to leave your home and seek shelter elsewhere?

It's Easy

  1. Stay Informed
  2. Have a Plan
  3. Keep a Kit

Personal Emergency Info Card

Senior Safety Booklet




1220 W. Vliet St., Suite 300
Milwaukee, WI 53205

Phone: (414) 289-6874
Toll Free:  1-866-229-9695
Fax: (414) 289-5797
TRS: 711


Committed to the Independence and Dignity of Older Adults Through Advocacy, Leadership and Service

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