Department on Aging

DHHS Division on Aging

Affirming the Dignity and Value of Older Adults in Our County


Staffperson helping older adult


Updates in Response to Coronavirus (COVID-19)

Complete details on MCDA services that will be changing at this time as a precaution. 

Aging News

Dine Out Program Receives Award

Senior Dining Program recently won the Public-Private Cooperation Award.


Medicare 101 Series This Fall

Joins us for a series of Medicare 101 presentations, each featuring a special topic.


Información Sobre La Demencia

¿Interesado en aprender más sobre la demencia? Lunes 6 de Diciembre, 6-7pm. 


Let's Talk Over Coffee

Join our Dementia Care Specialists in creative conversations online with other caregivers.


Lead Others to Better Health!

Evidence-Based Health Programs Facilitator training schedule now available. 


Human Services Building Updated Hours

To ensure safety of customers and employees, slight adjustments to hours.  Complete details.


What We Do

Information and Assistance: Accurate and timely information regarding community resources for older adults.

Options Counseling: One-on-one consultation about privately and publicly funded long-term care options to allow each individual to make the best-informed decisions for his or her needs.

Elder Benefits: Information about public and private benefits including Medicare, Medicaid and Social Security among others.

Dementia Care

Elder Abuse

Resource Center Database



Give Us a Call

Phone: (414) 289-6874
Toll Free: (866) 229-9695
TRS: 711



1220 W. Vliet St., Suite 300
Human Services Building Update

Appointments can be scheduled outside regular business hours upon request. Call center hours are Monday-Friday, 8 a.m. - 4:30 p.m.

Learn more about ADRC's around the state at the State of Wisconsin's website.

Your Local Senior Center: Activities and Adventures Await


Transportation can be one of the biggest challenges as individuals age. There are a variety of transportation options available in Milwaukee County to serve older adults. For more details on these programs, check out the links below or view our Transportation Guide.

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  GO Pass

The GO Pass is available for eligible seniors or persons with disabilities. The pass allows eligible riders one-day, unlimited rides for $2 on MCTS buses. The Aging and Disability Resource Centers of Milwaukee County process applications for a one-time fee of $5 at the Marcia Coggs Center, 1220 W. Vliet Street between the hours of 9 a.m. to 2 p.m., Monday through Friday. Call (414) 289-5800.

  MCDA Transportation

MCDA Transportation vans provide door-to-door transportation to medical or dental appointments, grocery shopping, County-owned Senior Centers, Senior Dining sites, MCDA Wellness Programs, and polling sites. There is a charge of $3 each way for rides to medical and dental appointments. All other rides are free. Rides are provided Monday through Friday from 8 a.m. to 5 p.m. within Milwaukee County. To be eligible, you must be a Milwaukee County resident aged 60 or older. Call (414) 289-6874 to register.

  Transit Plus

Individuals with a physical or cognitive disability that prevents them from using public transit may be eligible for Transit Plus. Transit Plus vans provide door-to-door transportation to any location in Milwaukee County. Rides through Transit Plus cost $4 each way. Call (414) 343-1700.


The Disabled American Veterans offers rides to and from the Milwaukee VA Medical Center. Call (414) 384-2000 ext. 45715 two weeks before your appointment to schedule.

  Volunteer Drivers

Volunteer drivers may be available through Eras Senior Network for rides to the doctor, pharmacy and grocery shopping. This is based on volunteer availability. Call (414) 488-6500.

Senior Couple StandingCaregiver Support

The Family Caregiver Support Network seeks to help family caregivers by offering information, education and support services to assist caregivers of older adults as well as older adults caring for grandchildren or children with disabilities. They offer counseling, training and resources for caregivers. For the Family Caregiver Support Network call the Alzheimer's Association at (414) 479-8800.

Respite Care

Taking care of a loved one is important and can be fulfilling, but it can also be exhausting. It is important that caregivers take an occasional break for rest. Respite care is temporary care of your loved one so that you, the caregiver, can get a short period to recharge. Funding may be available to help cover the cost of respite care. Call (414) 289-6874 to learn if you are eligible.


Health & Wellness Workshops

We are committed to improving the health and wellness of older adults in Milwaukee County. Together with our community partners, we offer wellness and prevention programs that promote healthy living. Click the workshops below for upcoming dates and times or call (414) 289-6352 for more information.

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  Healthy Living with Chronic Pain

This workshop is designed to help adults  who have on-going, persistent pain learn self-management skills to manage their pain and maintain active and fulfilling lives.  Former workshop participants have reported improved health, health behavior, and a sense of confidence in managing their chronic pain. The workshop meets once a week for six weeks for 2-1/2 hours each session.


  Healthy Living with Diabetes

This workshop is designed to help adults with type 2 diabetes, pre-diabetes or living with someone with diabetes, learn self-management skills and increase their confidence in managing their diabetes. Individuals that attend the workshop learn techniques to deal with the symptoms of diabetes, learn about appropriate exercise, use of medication and healthy eating strategies. Former workshop participants have reported improved health, health behavior, and a sense of confidence in managing their diabetes. The workshop meets once a week for six weeks for 2-1/2 hours each session.

  Living Well With Chronic Conditions

Living Well With Chronic Conditions is an evidence-based workshop for people who have one or more chronic conditions. A chronic condition is an ongoing health problem or disease such as diabetes, heart disease, arthritis and other long-term problems. The workshops are facilitated by two trained leaders in a classroom style, but most of the learning comes from sharing and helping others with similar challenges. Workshops meet for 2-1/2 hours a week for six weeks.


  Mind Over Matter (MOM)

Mind Over Matter is a one month (once a week every other week) program designed to help older women prevent or improve their bladder or bowel incontinence.  It is researched and proven to improve bladder leakage for 71% of women and bowel leakage for 55% of women.

Greendale Community Learning Center
Tuesdays, 2:00 - 4:00 p.m.
November 9, November 23 and December 7
5650 S. Parking Street, Greendale
To register call (414) 423-2110

  Physical Activity for Lifelong Success (PALS)

Physical Activity for Lifelong Success (PALS) is a program specifically designed for older adults who either don't exercise or haven't exercised in a long while. Gathering with your peers and going at your own pace, PALS has been researched and proven to improve walking speed and distance in participants. The program meets 3 times a week for 10 weeks, followed by 6 months of coaching sessions (calls or in person) to facilitate behavior change and improve physical activity levels of participants.

Wilson Park Senior Center
Mondsay/Wednesday/Friday, 10:00-11:00 a.m.
October 11 - December 17
2601 W. Howard Avenue
To register call (414) 282-5566


  Powerful Tools for Caregivers

This workshop is designed to help caregivers cope with the challenges that come up while they are providing care. Individuals who attend the workshop learn to reduce stress, guilt, anger and depression; manage their time, set goals and solve problems; make tough decisions; communicate more effectively; and master care-giving transitions. The workshop meets once a week for six weeks for 2-1/2 hours each session.


  Savvy Caregiver

Savvy Caregiver is a workshop for family caregivers of a person with dementia. Savvy Caregiver helps family caregivers acquire and strengthen knowledge, skills and attitudes to empower them to be more intentional, strategic and responsive in their care role. Gain knowledge to manage daily care, skills to adjust your approach and confidence to set and achieve caregiving goals.

Virtual Workshop - Hosted Online by Milwaukee County Dementia Care Specialists
Fridays, 10:00 a.m. - 12:00 p.m.
February 4 - March 11
To register email or call (414) 289-6259

Virtual Workshop - Hosted Online by Milwaukee County Dementia Care Specialists
Tuesdays, 1:00 p.m. - 3:00 p.m.
November 1 - December 6
To register email or call (414) 289-6259

  Stepping On: Fall Prevention Program

Stepping On is a program proven to reduce falls and build confidence in older people. Participants gain specific knowledge and skills to prevent falls in community settings. It is designed specifically for people who are: at risk of falling, have a fear of falling, or who have fallen one or more times.

Workshops are facilitated by trained leaders as well as professional guest speakers including: physical therapists, pharmacists, vision specialists and safety specialists. Stepping On workshops meet for two hours a week for seven weeks.


Franklin Public Library
Thursdays, 1:00 - 3:00 p.m.
October 14 - December 2
9151 W. Loomis Road, Franklin
To register call (414) 427-7535

Greenfield Health Department
Wednesdays, 1:30-3:30 p.m.
October 20 - December 1
7325 W Forest Home Avenue, Greenfield
To register call: (414) 329-5265

Virtual Workshop - Hosted Online by Froedtert
Tuesdays, 1:00 - 3:00 p.m.
December 7 - January 18
Cost: Free
To register call visit the Froedtert website or call (414) 805-3666, option 2.


  Tomando Control de Su Salud

Workshops Offered in Spanish

  Vivir Saludable Con Diabetes

Workshops Offered in Spanish


  Walk With Ease

Walk with Ease is designed to help people living with arthritis better manage their pain. People without arthritis who want to make walking a regular habit can benefit too. Pariticipants meet for 1 hour, 3 times a week for 6 weeks and are guided by a certified leader who provides information, support and the tools needed to help participants set and reach their goals.

Walk with Ease is an evidence-based intervention that builds confidence to be physically active, reduces pain from arthritis and increases balance, strength and walking pace.


Need Legal Assistance?

SeniorLAW provides free legal information, legal assistance and benefits specialists to older adults in Milwaukee County. Contact us for more information.



Elder Abuse

Our Adult Protective Services Unit investigates allegations of financial exploitation, neglect, self-neglect, emotional abuse and physical abuse of adults age 60 and over. The Adult Protective Services unit is not a crisis response unit. If this is an emergency, call 911 or contact your local law enforcement.

How to Report Abuse

You can call our specialists at (414) 289-6874 or fill out the Elder Abuse Referral Form below. All referrals are kept anonymous.

Report Elder Abuse

Types of Elder Abuse

  • Financial Exploitation
  • Neglect 
  • Self-Neglect
  • Physical Abuse
  • Emotional Abuse
  • Sexual Abuse

Call Us Anytime

Our friendly, knowledgeable social workers will answer questions and connect you with a wide array of resources by phone at (414) 289-6874. Resource Center staff can also make referrals for services such as counseling for long-term support, caregiver respite, transportation, Meals on Wheels and other community-based services.

Call Us Today



1220 W. Vliet St., Suite 300
Milwaukee, WI 53205

Phone: (414) 289-6874
Toll Free:  1-866-229-9695
Fax: (414) 289-8568
TRS: 711

DHHS Vision

Together, creating healthy communities.

DHHS Mission

Empowering safe, healthy, meaningful lives.

Milwaukee County Department of Health & Human Services

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