Department of Health and Human Services
 

Older Adults Services

Affirming the Dignity and Value of Older Adults in Our County

 

Staffperson helping older adult

 

Aging News

Brain Health Resource Fair

Learn how you can keep your brain healthy. Join us on April 27!

4/27

Medicare 101 This Spring 

A series of free and objective presentations on the basics of Medicare.

3/29

Spring Wellness Workshops

Take control of your health - join one of our upcoming wellness workshops.

3/28

Spring Tours at the Mitchell Park Domes

We are sponsoring free guided tours of the domes for older adults. 

4/13

What We Do

Information and Assistance: Accurate and timely information regarding community resources for older adults.

Options Counseling: One-on-one consultation about privately and publicly funded long-term care options to allow each individual to make the best-informed decisions for his or her needs.

Elder Benefits: Information about public and private benefits including Medicare, Medicaid and Social Security among others.

Dementia Care

Elder Abuse

Resource Center Database

 

ADRC Logo

Give Us a Call

Phone: (414) 289-6874
Toll Free: (866) 229-9695
TRS: 711

Email

[email protected]

Location

1220 W. Vliet St., Suite 300

Appointments can be scheduled outside regular business hours upon request. Call center hours are Monday-Friday, 8 a.m. - 4:30 p.m.

Learn more about ADRC's around the state at the State of Wisconsin's website.

Your Local Senior Center: Activities and Adventures Await

Transportation

Transportation can be one of the biggest challenges as individuals age. There are a variety of transportation options available in Milwaukee County to serve older adults. For more details on these programs, check out the links below or view our Transportation Guide.

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  Milwaukee County Older Adult Transportation Service (OATS)

OATS is available for eligible Milwaukee County residents that are 60 years or older. Vans provide transportation to medical or dental appointments, grocery shopping and voting, as well as county-owned or sponsored senior centers, cultural sites, senior dining sites, and wellness programs within Milwaukee County. Rides are $4 each way for medical and dental appointments, and a voluntary contribution of $4 per ride is encouraged for other destinations. Rides must be scheduled 3 business days in advance. Call (414) 289-6874.

For a full list of eligible destinations and complete service details see the OATS Service Guide.

  Reduced Fare Card

The Reduced Fare Card is available for individuals 65 years or older and persons with disabilities. MCTS buses can take you throughout the county. This pass reduces the MCTS bus fare to $1.10 per bus ride. Call (414) 937-3218.

  GO Pass

The GO Pass is available for eligible seniors or persons with disabilities. MCTS buses can take you throughout the county. The pass allows eligible riders one-day, unlimited rides for $2 on MCTS buses. Call (414) 289-6874.

GO Pass Program Flyer

  Transit Plus

Transit Plus is available for individuals with a physical or cognitive disability that prevent them from using public transit. Transit Plus vans provide accessible transportation to any location in Milwaukee County. Rides through Transit Plus cost $4 each way and must be scheduled 24 hours in advanced. Call (414) 343-1700.

  VEYO

VEYO provides Non-Emergency Medical Transportation (NEMT) for Wisconsin Medicaid (including IRIS) and BadgerCare Plus members. Rides are free or reimbursed and must be scheduled 2 business days in advanced. Call (866) 907-1493.

  Veterans

The Disabled American Veterans offers rides to and from the Milwaukee VA Medical Center for veterans. Rides are free and must be scheduled two weeks before your appointment. Call (414) 384-2000 ext. 45715.

  Volunteer Drivers

Eras Senior Network volunteer drivers are available for Milwaukee County residents 60 years or older. Eras provides rides to meet basic needs, such as to the doctor or dentist appointments, or trips to the pharmacy, grocery store, or bank. Rides are free and must be scheduled 7 days in advance. Call (414) 488-6500.

Senior Couple StandingCaregiver Support

The Family Caregiver Support Network seeks to help family caregivers by offering information, education and support services to assist caregivers of older adults as well as older adults caring for grandchildren or children with disabilities. They offer counseling, training and resources for caregivers. For the Family Caregiver Support Network call the Alzheimer's Association at (414) 479-8800.

Respite Care

Taking care of a loved one is important and can be fulfilling, but it can also be exhausting. It is important that caregivers take an occasional break for rest. Respite care is temporary care of your loved one so that you, the caregiver, can get a short period to recharge. Funding may be available to help cover the cost of respite care. Call (414) 289-6874 to learn if you are eligible.

 

Health & Wellness Workshops

We are committed to improving the health and wellness of older adults in Milwaukee County. Together with our community partners, we offer wellness and prevention programs that promote healthy living. Click the workshops below for upcoming dates and times or call (414) 289-6352 for more information.

Become a Wellness Program Faciliator

We are recruiting facilitators to help lead our Wellness programs. The training is paid and is open to any adult resident living in Milwaukee County who wishes to become trained in any of the programs. To learn more, see our Wellness Facilitator Flyer.

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  Boost Your Brain & Memory

The Boost Your Brain & Memory Program is a evidenced based program that takes a holistic approach to improving brain health. This program was designed for adults 55 and older and is an eight week program meeting once a week for one hour. This program focuses on the concept of cognitive research through: physical activity, emotional health, intellectual activity, nutrition, spiritual activity and social engagement.

Virtual Workshop - Hosted Online by Milwaukee County Dementia Care Specialists
Mondays, 10:00 - 11:30 am
March 27 - May 15
To register email [email protected] or call (414) 289-6259

Boost Your Brain & Memory Workshop Flyer

  Healthy Living with Chronic Pain

This workshop is designed to help adults  who have on-going, persistent pain learn self-management skills to manage their pain and maintain active and fulfilling lives.  Former workshop participants have reported improved health, health behavior, and a sense of confidence in managing their chronic pain. The workshop meets once a week for six weeks for 2-1/2 hours each session.

  Healthy Living with Diabetes

This workshop is designed to help adults with type 2 diabetes, pre-diabetes or living with someone with diabetes, learn self-management skills and increase their confidence in managing their diabetes. Individuals that attend the workshop learn techniques to deal with the symptoms of diabetes, learn about appropriate exercise, use of medication and healthy eating strategies. Former workshop participants have reported improved health, health behavior, and a sense of confidence in managing their diabetes. The workshop meets once a week for six weeks for 2-1/2 hours each session.

Telephone Workshop hosted by Cantile Court
Tuesdays, March 28 - May 2
1:00pm (calls will last about 45 minutes)
There is no cost for participation
To register call: (414) 289-6352

  Living Well With Chronic Conditions

Living Well With Chronic Conditions is an evidence-based workshop for people who have one or more chronic conditions. A chronic condition is an ongoing health problem or disease such as diabetes, heart disease, arthritis and other long-term problems. The workshops are facilitated by two trained leaders in a classroom style, but most of the learning comes from sharing and helping others with similar challenges. Workshops meet for 2-1/2 hours a week for six weeks.

Virtual Workshop - Hosted Online by Alzheimer's Association
Wednesdays, 1:00 - 3:30 pm
February 8 - March 22
There is no cost for participation
To register call: (414) 479-8800 

Virtual Workshop - Hosted Online by Alzheimer's Association
Thursdays, 9:30 am - 12:00 pm
October 5 - November 16
There is no cost for participation
To register call: (414) 479-8800 

  Mind Over Matter (MOM)

Mind Over Matter is a one month (once a week every other week) program designed to help older women prevent or improve their bladder or bowel incontinence.  It is researched and proven to improve bladder leakage for 71% of women and bowel leakage for 55% of women.

Greenfield Community Center
Wednesdays, 2:00 - 4:00 pm
April 19, May 3 and May 17
7215 West Coldspring Road, Greenfield
Participation Fee: $20.00
To register call: (414) 329-5371

  Physical Activity for Lifelong Success (PALS)

Physical Activity for Lifelong Success (PALS) is a program specifically designed for older adults who either don't exercise or haven't exercised in a long while. Gathering with your peers and going at your own pace, PALS has been researched and proven to improve walking speed and distance in participants. The program meets 3 times a week for 10 weeks, followed by 6 months of coaching sessions (calls or in person) to facilitate behavior change and improve physical activity levels of participants.

Wilson Park Senior Center
Monday, Wednesday and Friday, 10:15 -11:15 a.m.
October 3 - December 9
2601 West Howard Avenue
To register call: (414) 282-5566 

Clinton Rose Senior Center
Monday, Wednesday and Friday, 12:00 -1:00 p.m.
October 3 - December 9
3045 North Dr. Martin Luther King Jr Drive
To register call: (414) 263-2255 

 

  Powerful Tools for Caregivers

This workshop is designed to help caregivers cope with the challenges that come up while they are providing care. Individuals who attend the workshop learn to reduce stress, guilt, anger and depression; manage their time, set goals and solve problems; make tough decisions; communicate more effectively; and master care-giving transitions. The workshop meets once a week for six weeks for 2-1/2 hours each session.

  Savvy Caregiver

Savvy Caregiver is a workshop for family caregivers of a person with dementia. Savvy Caregiver helps family caregivers acquire and strengthen knowledge, skills and attitudes to empower them to be more intentional, strategic and responsive in their care role. Gain knowledge to manage daily care, skills to adjust your approach and confidence to set and achieve caregiving goals.

Virtual Workshop - Hosted Online by Milwaukee County Dementia Care Specialists
Tuesdays, 10:00 am - 12:00 pm
July 11 - August 15
To register email [email protected] or call (414) 289-6259

Savvy Caregiver Workshop Flyer

  Stand Up & Move More

This workshop is designed to help adults reduce sitting time by standing up and moving more. Sessions take place in a group setting where participants identify barriers to standing more and discuss strategies to increase their standing time. Based on a researched and tested program, Stand Up is shown to: reduce sedentary behavior by 68 minutes per day, reduce problems performing daily activities, reduce pain interference and intensity, improve functional performance, improve vitality and improve general overall health.  The program meets once a week for four weeks, followed by a Booster Session at Week 8.

Brentwood Senior Apartments
Thursdays, 9:30 - 11:30 am
February 2 - March 23
9501 West Loomis Road, Franklin
No cost to participate
To register call (414) 427-7535

Oak Creek Civic Center
Thursdays, 1:00  - 3:00 pm
April 20 -  May 5
8040 South 6th Street, Oak Creek
To register call: 414-766-7961
Cost to participate: $10.00

Franklin Meadows Senior Apartments
Wednesdays, 1:30 - 3:30 pm
June 7 - July 5 (no class on June 28)
7704 South 51st Street, Franklin
No Cost to Particpate
To register call: 414-427-7535

  Stepping On: Fall Prevention Program

Stepping On is a program proven to reduce falls and build confidence in older people. Participants gain specific knowledge and skills to prevent falls in community settings. It is designed specifically for people who are: at risk of falling, have a fear of falling, or who have fallen one or more times. Workshops are facilitated by trained leaders as well as professional guest speakers including: physical therapists, pharmacists, vision specialists and safety specialists. Stepping On workshops meet for two hours a week for seven weeks.

Community Learning Center - Lower Level
Wednesdays, 9:30 - 11:30 am
March 1 - April 12
5650 Parking Street, Greendale
No cost to participate
Register by phone at (414) 423-2110

Aurora West Allis Medical Center
Tuesdays, 10:00 am - 12:00 pm
March 14 - April 25
8901 West Lincoln Avenue, West Allis
No cost to participate
Register by phone at (414) 328-6633

South Milwaukee City Hall
Tuesdays, 9:00 - 11:00 am
April 4 - May 16
2424 15th Avenue, South Milwaukee
To register call: 414-768-8055
Cost to Participate: $20.00

Oak Creek City Hall
Wednesdays, 1:00 - 3:00 pm
April 5 - May 17
8040 South 6th Street, Oak Creek
Participation Fee: $10.00
Register by phone at (414) 766-7950

Aurora St Luke's South Shore
Tuesdays, 1:00 - 3:00 pm
April 11 - May 23
5900 South Lake Drive, Cudahy
To register call: 414-489-4072
No Cost to Participate

Franklin City Hall
Thursdays, 9:30 - 11:30 am
April 13 - May 25
9229 West Loomis Road, Franklin
To register call: 414-427-7535
Cost to Participate: $10.00

Aurora West Allis Medical Center
Wednesdays, 10:00 am - 12:00 pm
April 26 - June 7
8901 West Lincoln Avenue, West Allis
No cost to participate
Register by phone at (414) 328-6633

Aurora Research Institute-Steigleder Auditorium
Thursdays, 1:30 - 3:30 pm
May 25 - July 6
960 North 12th Street, Milwaukee
To register call: 414-219-5241
No Cost to Participate

Aurora Research Institute-Steigleder Auditorium
Thursdays, 1:30 - 3:30 pm
October 5 - November 16
960 North 12th Street, Milwaukee
To register call: 414-219-5241
No Cost to Participate

  Tomando Control de Su Salud

Workshops Offered in Spanish

  Vivir Saludable Con Diabetes

Workshops Offered in Spanish

 

  Walk With Ease

Walk with Ease is an evidence-based intervention that builds confidence to be physically active, reduces pain from arthritis and increases balance, strength and walking pace. Participants meet for 1 hour, 3 times a week for 6 weeks and are guided by a certified leader who provides information, support and the tools needed to help participants set and reach their goals.

West Allis Senior Center
Monday, Wednesday, Friday 12:30 - 1:30 pm
February 20 - March 31
7001 West National Avenue, West Allis
No cost to participate
Register by phone at (414) 302-8700

Need Legal Assistance?

SeniorLAW provides free legal information, legal assistance and benefits specialists to older adults in Milwaukee County. Contact us for more information.

 

SeniorLAW

Adult Protective Services

Our Adult Protective Services Unit investigates allegations of financial exploitation, neglect, self-neglect, emotional abuse and physical abuse of adults age 60 and over and adults with disabilities. The Adult Protective Services unit is not a crisis response unit. If this is an emergency, call 911 or contact your local law enforcement.

How to Report Abuse

You can call our specialists at (414) 289-6874 or fill out the Referral Form below. All referrals are kept anonymous.
 

Report Suspected Abuse

Types of Abuse

  • Financial Exploitation
  • Neglect 
  • Self-Neglect
  • Physical Abuse
  • Emotional Abuse
  • Sexual Abuse

Call Us Anytime

Our friendly, knowledgeable social workers will answer questions and connect you with a wide array of resources by phone at (414) 289-6874. Resource Center staff can also make referrals for services such as counseling for long-term support, caregiver respite, transportation, Meals on Wheels and other community-based services.

Call Us Today

 

MILWAUKEE COUNTY DEPARTMENT OF HEALTH & HUMAN SERVICES

1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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