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Citizen Feedback, Open Records Requests & Resident Information
Community Reintegration Center Citizen Feedback Form
By submitting this form I certify that all statements made are true, correct and have been made in good faith. I also authorize any representative from the Milwaukee County Community Reintegration Center to investigate said complaint. Any information gained may be disseminated as needed and will become the sole property of the Milwaukee County Community Reintegration Center.
Public Records Requests
You may file an public records request with the Milwaukee County Community Reintegration Center by notifying open records in person, by phone, fax, by mail or email.
Milwaukee County Community Reintegration Center
Public Records
8885 South 68th Street
Franklin, Wisconsin 53132
Telephone Number: (414) 427-4775
Email: [email protected]
Fax Number: (414) 427-8017
Lobby Hours:
8:30 a.m. to 8:30 p.m. Sunday through Saturday
Resident Information
- Franklin General Number: (414) 427-4700
- Resident Accounts: (414) 427-6020
- Huber Resident Accounts: (414) 427-6024
- Resident Property: (414) 427-4730
- Resident Programs Supervisor: (414) 427-4751
- For information about a resident being housed downtown: (414) 226-7070
Resident Mail
Milwaukee County Community Reintegration Center
8885 South 68th Street
Franklin, WI 53132
ATTENTION: IMPORTANT NOTICE ABOUT RESIDENT MAIL
All regular incoming and outgoing resident mail is subject to inspection. This includes legal mail (privileged mail). See policies about mail, books and periodials below.
Mail must have a return address to include full name and full address including apartment number if applicable. Any envelope that does not contain the name of the sender will be refused.
Be delivered by UPS, Federal Express or the United States Postal Service.
Residents are permitted to purchase, receive, and read books, periodicals, or other such writings accepted for distribution by the U.S. Postal Service.
Books and periodicals, including newspapers and magazines, shall be accepted only if they are mailed directly from the publisher, distributor, or other commercial source to a named inmate. All books and periodicals must be paperback. In addition, for a periodical or book to be accepted, the publisher, distributor, or other commercial source must be confirmed by the CRC to be a bona fide book publisher, distributor, or other commercial source, and periodicals and books sent by a publisher, distributor, or other commercial source with a confirmed history of sending contraband into custodial settings will be rejected.
Envelopes will contain only letters, drawings, or appropriate pictures. Any pictures sent that are deemed inappropriate will be considered contraband and will be destroyed. No musical greeting cards are allowed.
Any mailed items received at the Milwaukee County CRC after a resident has been released will be returned to sender.
All incoming mail will be scanned for contraband prior to delivery.
All incoming mail will be opened and inspected in the presence of the resident.
Milwaukee County Community Reintegration Center Mail Policy
BOOKS, NEWSPAPERS, MAGAZINES, AND PERIODICALS
Unless otherwise in conflict with this policy and prohibited by the Superintendent, residents are permitted to purchase, receive, and read books, periodicals, including newspapers and magazines, or other such writings accepted for distribution by the U.S. Postal Service.
Books and periodicals, including newspapers and magazines, shall be accepted only if they are mailed directly from the publisher, distributor, or other commercial source to a named inmate. All books and periodicals must be paperback.
In addition, for a periodical or book to be accepted, the publisher, distributor, or other commercial source must be confirmed by the Community Reintegration Center to be a bona fide book publisher, distributor, or commercial source, and periodicals and books sent by a publisher, distributor, or other commercial source with a confirmed history of sending contraband into custodial settings will be rejected.
A local daily newspaper in general circulation, including a non-English publication, shall be made available to interested inmates (Wis. Admin. Code DOC § 350.34).
REJECTION OF BOOKS, NEWSPAPERS, MAGAZINES, AND PERIODICALS
The Agency may reject books, periodicals, and other materials that may inhibit the reasonable safety of staff, visitors, or inmates or otherwise pose an unreasonable disruption to the safe and secure operation of the Milwaukee County Community Reintegration Center. Materials that may be rejected on these grounds include, but are not limited to:
• Materials that advocate violence or a security breach.
• Literature that would have a tendency to incite racial unrest.
• Sexually explicit material, including pornographic magazines, nude pictures, or pictures or descriptions of sexually explicit activities.
• Obscene publications or writings and mail containing information concerning where or how such matter may be obtained; any material that would have a tendency to incite murder, arson, riot, violent racism or any other form of violence; any material that would have a tendency to incite crimes against children; any material concerning unlawful gambling or an unlawful lottery; and any materials concerning the manufacture or use of weapons, narcotics, or explosives or any other unlawful activity.
• Material that would tend to lead to sexual aggression or an offensive environment for inmates.
• Material that would tend to create a hostile or offensive work environment for staff.
• Any material with content that could reasonably demonstrate a legitimate government interest in rejecting the material.
Staff shall notify a supervisor whenever a decision is made to reject books, newspapers, magazines, or other periodicals. The Superintendent or his or her authorized designee will be responsible for making the final decision as to the specific books, periodicals and other materials that will be prohibited within this facility.
When a mailing from a publisher, distributor, or other commercial source is rejected under this policy, notice will be sent both to the intended recipient and the sender within three (3) business days of the rejection notifying the intended recipient and the sender of the reason or reasons for the rejection and that the sender has the right to appeal the rejection in writing within ten (10) business days to the Superintendent or his or her designee. The appeal will be considered and resolved by a decision-maker other than the officer who originally rejected the mailing, and a written response to any such appeal shall be sent within ten (10) business days of receiving the appeal.
The intended recipient retains the right to appeal any such rejection of a mailing from a publisher, distributor, or other commercial source under the occupant grievance process. The Milwaukee County Community Reintegration Center will hold any rejected mailing from a publisher, distributor, or other commercial source pending such an appeal.
Religious texts not supplied by facility-authorized entities may be accepted by the chaplain or other religious volunteer who has received training on facility rules involving contraband, and who has been approved by a supervisor to review such documents for distribution.
The limit is two (2) books total per resident in their possession at any time.
It is the resident’s responsibility to send any excess (over 2) books received thru the mail to the property clerk through a jail supervisor along with the property slip. These excess books must be picked up within seven (7) days or will be considered as contraband.
Residents will only be allowed a total of two (2) newspapers in their living area at a time.
Subject to security interests, the resident to whom withheld mail was sent will be given a written notice that the mail was not delivered and the identity of the sender.
Milwaukee County Community Reintegration Center Addendum for books and periodicals
1. All books and periodicals, including newspapers and magazines, will be accepted only if they are mailed directly from the publisher, distributor, or other commercial source to a named resident.
2. In addition, for a book or periodical to be accepted, the sender must be confirmed by the Milwaukee County CRC to be a bona fide publisher, distributor, or other commercial source, and books and periodicals sent by a publisher, distributor, or other commercial source with a confirmed history of sending contraband into a custodial setting will be rejected.
3. All periodicals and books must be in soft cover to be accepted.
4. Any mail that is deemed to jeopardize the safety of staff, visitors, or residents or otherwise pose an unreasonable disruption to the safe and secure operation of the Milwaukee County CRC,
including but not limited to any periodicals or books that contain pornographic or weapons-related content will be rejected.
5. When a mailing from a publisher, distributor, or other commercial source is rejected under this policy, notice will be sent to both the intended recipient and the sender within three (3) business days of the rejection notifying the intended recipient and the sender of the reason or reasons for the rejection and that the sender has the right to appeal the rejection in writing within ten (10) business days to the Superintendent or his or her designee. The appeal will be considered and resolved by a decision-maker other than the officer who originally rejected the mailing, and a written response to any such appeal shall be sent within ten (10) business days of receiving the appeal. The intended recipient retains the right to appeal any such rejection of a mailing from a publisher, distributor, or other commercial source under the grievance process. The Milwaukee County CRC will hold any rejected mailing from a publisher, distributor, or other commercial source pending such an appeal.
Any items other than books, publications, magazines or periodicals will be discarded by staff.
