Department of Health and Human Services
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Workforce Training and Development

DHHS New Employee Orientation, HealthStream and DEI

Workforce Training and Development

Under the direction of the Department of Health and Human Services (DHHS), Workforce Training and Development designs, delivers and/or facilitate various types of trainings (e.g., onboarding, regulatory, certification, skill-based, mindset and practice, internships) for DHHS employees, contracted employees, students/interns and community-based providers.

WTD Announcements

Upcoming Trainings

All Milwaukee County DHHS Employees have been assigned trainings in HealthStream. These trainings include "DHHS Employee HIPAA & Confidentiality Training" and "Zero Suicide Overview." Employees will need to log into HealthStream and complete these trainings by May 3, 2024.

DHHS New Employee Orientation

DHHS New Employee Orientation (NEO) occurs every other Monday from 8 a.m. to 4:30 p.m., and is held at the Marcia P. Coggs Building. Attendance is mandatory for all DHHS staff. Since NEO is dedicated to a full day, we will watch the countywide virtual orientation together as a group. Then we will continue the day with DHHS presentations that cover an array of topics that are vital to new employees: 

  • DHHS Overview
  • DHHS Strategic Plan
  • DHHS Work Guide

To learn more, see our DHHS NEO Agenda and DHHS NEO Course Breakdown documents. 

DHHS NEO Agenda                   DHHS NEO Course Breakdown

If you are looking for additional resources, click here to be directed to the Human Resource's webpage.

DHHS NEO Calendar

Monday: Apr. 15, 2024 at 8 a.m.
Marcia P. Coggs Human Services Center


Monday: Apr. 29, 2024 at 8 a.m.
Marcia P. Coggs Human Services Center


Monday: May 13, 2024 at 8 a.m.
Marcia P. Coggs Human Services Center


Tuesday: May 28, 2024 at 8 a.m.
Marcia P. Coggs Human Services Center


Monday: June 10, 2024 at 8 a.m.
Marcia P. Coggs Human Services Center

Department of Health & Human Services

Located within Marcia P. Coggs Human Services Center 

1220 W. Vliet Street
Milwaukee, WI 53205
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More Information

Onboarding DHHS New Employees

As part of our ongoing commitmment to our "No Wrong Door" model, DHHS has rolled out a comprehensive New Employee Onboarding process. Please use the links below to access our resources.

Review the following items prior to initiating the DHHS onboarding process. 

Onboarding Training

DHHS Onboarding Policy

Service Area Access Requests



Complete the following forms to alert IMSD & DHHS of your new employees.

IMSD Onboarding Form

DHHS Onboarding Notification


The following items are for New Employees to review.

New Employee Checklist

Milwaukee County Employee Handbook

DHHS Tuesday Talks

DHHS Tuesday Talks

On the second Tuesday of every month, speakers will provide 22-minute presentations on various services offered directly by the DHHS or through our contracted provider network. The goal is to expand awareness and knowledge of the services available to our community.

  • All DHHS staff and contracted providers are welcome to attend. 
  • DHHS Tuesday Talks will occur virtually on Microsoft Teams from 11:30 a.m - 12 p.m.
  • No cost or pre-registration required 

Join the meeting

Tuesday Talks Flyer

DHHS Tuesday Talks Speakers

May 14, 2024
Your Child Support Questions Answered
Katie Murphy, Interim Director of CSS


June 11, 2024
MKE County Mental Health Clinic Overview
Heidi Ciske-Schmidt, Dir. of Operations Children's Community Mental Health & Wraparound MKE


July 9, 2024
Energy Assistance Program
Maricela Gaona, Energy Assistance Program


August 13, 2024
Overview of the Aging & Disability Resource Center (ADRC)
Michelle Allison, Information and Outreach Coordinator ADS

DHHS Seminar Series

DHHS Seminar Series

On the third Tuesday of every month, presenters will offer one hour seminars on various topics pertinent to the services we offer to our community. The goal of the seminar series is to expand knowledge and expertise while promoting best practices. 

  • DHHS Seminar Series will occur virtually on Microsoft Teams from 11 a.m. - 12 p.m.
  • No cost or pre-registration required
  • Certificates of attendance are available upon request, by emailing: [email protected]

Join the meeting

Seminar Series Flyer

DHHS Seminar Series Speakers 

Apr. 16, 2024 - Destigmatization of Mental Illness
Dr. Tony Thrasher
Medical Director of BHS Crisis Services


May 21, 2024 - Cultural Humility
Dr. Justin Ponder
Co-Founder of Uplifting Impact


June 18, 2024 - The Intersection of Severe & Persistent Mental Illness & Inappropriate Sexual Behaviors
Dr. Abby Noack Haggas 
Clinical Psychologist - Wraparound, Milwaukee


July 16, 2024 - Exploring the Relationship Between Trauma and Repetition Through Psychoanalysis and Neuroscience 
Dr. Wayne Chen
Psychologist - Alternatives in Psychological Consultation

HealthStream Learning Management System

HealthStream is the learning tool that will facilitate a blended learning model allowing for: Pre-Assignments (pretests, readings, videos, etc.); Post-Assignments (surveys, links to read the policy and sign off, post-assessments, etc.); and Assignments in between trainings (videos, readings, etc.). HealthStream will manage and track: Online trainings, virtual live trainings and in-person trainings.

What is the difference between HealthStream and the County's Dayforce LMS?

HealthStream is a learning tool that will be used for all DHHS specific trainings, policies, and procedures. Dayforce LMS will continue to be used for all County-wide mandatory trainings. HealthStream will not replace Dayforce LMS or duplicate its content. These are two separate training tools with unique trainings in each. You will be responsible for completing training in HealthStream and Dayforce LMS. 

If I am classifed as a Contractor, do I have acccess to HealthStream?

Yes, contracted staff will have access to HealthStream. However, roll-out is happening in phases. If you currently do not have access, but believe you should, please email us with the HealthStream Account Request Form. Otherwise, contracted staff can access HealthStream using this link.

Community Providers

Questions? Email us at: [email protected]

How Do I Develop a Training?

The Department of Health and Human Services (DHHS) establishes a wide variety of training opportunities that assist with employee health and safety, skill acquisition, leadership development and career growth. The Workforce Training & Development Team is here to assist with this process. To ensure training materials meet the standard, we have listed the guidelines on how to develop a training below.

Interested in developing a training?
Click below to submit the required training request form. 

Request to Develop a Training



Please note that all new DHHS Training Requests must be submitted through WTD. The WTD Steering Committee will work with the Milwaukee County HR Learning & Development Team (L&D) to determine if this will be handled within DHHS or with the assistance of L&D. Review L&D's Course Catalog prior to submitting a new request. 

Training Resources

We have compiled a list of various websites and newsletters, internal and external to Milwaukee County that support the advancement of knowledge to better provide services in Milwaukee County. If you have another resource that you would like to see included, please share that with us by contacting our team.

  • Healthcare Resources
  • Aging & Disability Training Resources
  • Milwaukee County Happenings
  • Miscellaneous

Past Trainings

Children's Community Mental Health Services and Wraparound Milwaukee
By Maria Castillo
Tuesday Talks Presentation

Overview of the Independent Living Support Pilot (ILSP) Project
By KaiYah Taylor
Tuesday Talks Presentation

Overview of Milwaukee Mobile Crisis Team
By Hannah Lang and Michele LeCloux
Tuesday Talks Presentation

Overview of Housing and Urban Development Programs 
By Diane Tsounis 
Tuesday Talks Presentation

How to Stay Sane, Safe and Satisified 
By Dr. Ramel (Kweku Akyirefi) Smith
Recorded Presentation

Compassion Resilience and Mental Health
By Sue McKenzie Dicks
Recorded Presentation

Everyday Mindfulness
By Dr. Braden and Laura Kuglitsch
Recorded Presentation

Healthy Eating Tips
By Dr. Braden and Laura Kuglitsch
Recorded Presentation

Physical Activity Tips
By Dr. Braden and Laura Kuglitsch
Recorded Presentation

Responding to Civil Unrest
By Dr. Ramel (Kweku Akyirefi) Smith
Recorded Presentation

Meet Our Staff

Katie Cox 
Director of Training and Talent Development
Milwaukee County Department of Health & Human Services

Justin Kuehl, PsyD
Director of Professional Training Programs
Milwaukee County Department of Health & Human Services

Michael Warner-Craft
Executive Assistant
Milwaukee County Department of Health & Human Services

Katie Witz, M.A.
WTD Specialist
(Best Practices & Diversity, Equity, and Inclusion)
Milwaukee County Department of Health & Human Services

Matt Weiss
WTD Specialist
(New Employee Orientation & Compliance)
Milwaukee County Department of Health & Human Services

Quintina Martinez de Groot
WTD Specialist
(Professional Training Programs & Coaching)
Milwaukee County Department of Health & Human Services

Contact Us

Workforce Training & Development
By email: [email protected]


HealthStream Support
By email: [email protected]

Professional Training Programs (PTP)

For Undergraduate, Graduate and Post-Graduate Students 


Phone: (414) 293-7876
Webpage: Internships & Practicums
Email: [email protected]


1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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