Workforce Training and Development
DHHS New Employee Orientation, HealthStream, and Coaching
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What We Do
Under the direction of the Department of Health and Human Services (DHHS), Workforce Training and Development designs, delivers and/or facilitate various types of trainings (e.g., onboarding, regulatory, certification, skill-based, mindset and practice, internships) for DHHS employees, contracted employees, students/interns and community-based providers.
DHHS New Employee Orientation (NEO) occurs every other Monday from 8 a.m. to 4:30 p.m., and is held at the Marcia P. Coggs Building. Attendance is mandatory for all DHHS staff. Since NEO is dedicated to a full day, we will watch the countywide virtual orientation together as a group. Then we will continue the day with DHHS presentations that cover an array of topics that are vital to new employees:
- DHHS Overview
- DHHS Strategic Plan
- DHHS Work Guide
To learn more, see our DHHS NEO Agenda and DHHS NEO Course Breakdown documents.
For additional resources, please visit the Human Resources webpage.
DHHS NEO Calendar
-
Monday: June 22, 2026 at 8 a.m.
Marcia P. Coggs Human Services Center -
Monday: July 6, 2026 at 8 a.m.
Marcia P. Coggs Human Services Center -
Monday: July 20, 2026 at 8 a.m.
Marcia P. Coggs Human Services Center -
Monday: August 3, 2026 at 8 a.m.
Marcia P. Coggs Human Services Center -
Monday: August 17, 2026 at 8 a.m.
Marcia P. Coggs Human Services Center
NEO Location
Department of Health & Human Services
Located within Marcia P. Coggs Human Services Center
1230 W. Cherry Street, Milwaukee, WI 53205
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Onboarding Process
As part of our ongoing commitment to our "No Wrong Door" model, DHHS has rolled out a comprehensive New Employee Onboarding process. Please use the links below to access our resources.
Review prior to initiating the DHHS onboarding process
Complete the forms to alert IMSD & DHHS
Finally, review these documents
On the second Tuesday of every month, speakers will provide 22-minute presentations on various services offered directly by the DHHS or through our contracted provider network. The goal is to expand awareness and knowledge of the services available to our community.
- All DHHS staff and contracted providers are welcome to attend.
- DHHS Tuesday Talks will occur virtually on Microsoft Teams from 11:30 a.m - 12 p.m.
- No cost or pre-registration required
Speakers
June 2026 -
TBD
On the third Tuesday of every month, presenters will offer one hour seminars on various topics pertinent to the services we offer to our community. The goal of the seminar series is to expand knowledge and expertise while promoting best practices.
- DHHS Seminar Series will occur virtually on Microsoft Teams from 12 p.m. - 1 p.m.
- No cost required
- Certificates of attendance are available upon request, by emailing: [email protected]
Speakers
June 2026 -
TBD
HealthStream is the learning tool that will facilitate a blended learning model allowing for: Pre-Assignments (pretests, readings, videos, etc.); Post-Assignments (surveys, links to read the policy and sign off, post-assessments, etc.); and Assignments in between trainings (videos, readings, etc.). HealthStream will manage and track: Online trainings, virtual live trainings and in-person trainings.
Community Provider Login HealthStream Single Sign-On Instructions
HealthStream Frequently Asked Questions
If I am classified as a contractor, do I have access to HealthStream?/ How do I get access to HealthStream?
Yes, contracted staff will have access to HealthStream. If you currently do not have access, but believe you should, please contact the Impaneling Team via email ([email protected]). From there, the impaneling team can assist with creating any additional accounts.
How do I get started/log into HealthStream as a Community Provider?
All community providers access HealthStream online using their agency email address, you can access your HealthStream account with the link below:
Your UserID is your full agency assigned email address. If this is your first-time logging into HealthStream or you’ve forgotten your Password, you will need to select Forgot Your Password? link. Enter in your agency email address to complete the password reset process.
Where do I go with questions?
HealthStream is supported by the team in DHHS Workforce Training and Development. If you’re having issues logging into the system, need adjustments to you or your team’s accounts, or have any other questions, reach to us via email at [email protected]. Please allow 3 - 5 business days for a response.
What kind of training opportunities will be available in HealthStream?
Training opportunities include online trainings, virtual live trainings, and in person trainings on a variety of topics including but not limited to:
- Safety Training
- Seminar Series
- Social Determinants of Health
- Cultural Humility
- Trauma Informed Care
- DHS licensure requirements (DHS 34, DHS 36)
- And other professional development opportunities
Find these trainings in HealthStream by searching for them under the catalog tab upon logging in.
How does this connect to the County's strategic priorities?
Utilizing a DHHS-wide consistent training tool will enable DHHS to further the county’s vision of becoming the healthiest county by providing access to robust training opportunities for all Milwaukee County and contracted staff.
HealthStream Questions?
Email us at: [email protected]
The Department of Health and Human Services (DHHS) establishes a wide variety of training opportunities that assist with employee health and safety, skill acquisition, leadership development and career growth. The Workforce Training & Development Team is here to assist with this process. To ensure training materials meet the standard, we have listed the guidelines on how to develop a training below.
Interested in developing a training?
If we do not have a training in place already, fill out the request to develop a training below.
Guidelines to Develop a Training
Please note that all new DHHS Training Requests must be submitted through WTD. WTD will work with the Milwaukee County HR Learning & Development Team (L&D) to determine if this will be handled within DHHS or with the assistance of L&D. Review our catalog of trainings in HealthStream and L&D's Course Catalog prior to submitting a new request.
We have compiled a list of various websites and newsletters, internal and external to Milwaukee County that support the advancement of knowledge to better provide services in Milwaukee County. If you have another resource that you would like to see included, please share that with us by contacting our team.
- Healthcare Resources
- Aging & Disability Training Resources
- Milwaukee County Happenings
- Miscellaneous
- American Association on Intellectual & Developmental Disabilities (AAIDD)
- Community Access to Recovery Services (CARS) -The Prevention Collective
- Milwaukee County Wraparound Programs
- National Institute on Minority Health & Health Disparities
- National Training & TA Center for Child, Youth, & Family Mental Health (NTTAC)
- RELIAS - Healthcare Workforce Enablement Solutions
- Wisconsin Department of Health Services
- County employees looking for First Aid / CPR training can email [email protected] for more information on available resources.
- Independence First - Friends of Independence First Email Newsletter
- Information & Discussion in Support of Advocacy Efforts on Behalf of Older Adults
- Milwaukee County Aging & Disability Resource Center (ADRC) - Dementia Friendly Milwaukee County E-Newsletter
- Milwaukee County Area Agency on Aging (AAA) - Advocacy Alert
- Milwaukee County Office for Persons with Disabilities (OPD) - Handy News & Notes
- Updates from IMPACT 211