Workforce Training & Development

WTD Team (from left to right) Top: Matt Weiss, Justin Kuehl, Katie Cox. Bottom: Quintina Martinez de Groot, Katie Witz, Michael Warner-Craft.

What We Do

Under the direction of the Department of Health and Human Services (DHHS), Workforce Training and Development designs, delivers and/or facilitate various types of trainings (e.g., onboarding, regulatory, certification, skill-based, mindset and practice, internships) for DHHS employees, contracted employees, students/interns and community-based providers.

Upcoming Trainings

Psychiatric Advance Directives: Enhancing Patient Autonomy in Mental Healthcare

by Medical College of Wisconsin's Bioethics and Medical Humanities Grand Rounds in collaboration with Milwaukee County Department of Health & Human Services

Join this presentation from Dr. Ryan Emhoff to learn how psychiatric advance directives (PADs) are structured, can be used across different states, and how they'll interact within the current legal context of Wisconsin. Participants will have the opportunity to discuss medicolegal quandries and the efforts to advocate for legal change in Wisconsin to adopt PAD legislation.

On Wednesday, April 23 from 12 - 1 PM via Zoom
Attendees can receive 1 AMA credit

More Information

Join the Meeting via Zoom

DHHS New Employee Orientation

DHHS New Employee Orientation (NEO) occurs every other Monday from 8 a.m. to 4:30 p.m., and is held at the Marcia P. Coggs Building. Attendance is mandatory for all DHHS staff. Since NEO is dedicated to a full day, we will watch the countywide virtual orientation together as a group. Then we will continue the day with DHHS presentations that cover an array of topics that are vital to new employees:

DHHS Overview
DHHS Strategic Plan
DHHS Work Guide

To learn more, see our DHHS NEO Agenda and DHHS NEO Course Breakdown documents.

DHHS NEO Agenda DHHS NEO Course Breakdown

For additional resources, please visit the Human Resources webpage.

DHHS NEO Calendar

Monday: May 12, 2025 at 8 a.m.
Marcia P. Coggs Human Services Center
Tuesday: May 27, 2025 at 8 a.m.
Marcia P. Coggs Human Services Center
Monday: June 9, 2025 at 8 a.m.
Marcia P. Coggs Human Services Center
Monday: June 23, 2025 at 8 a.m.
Marcia P. Coggs Human Services Center
Monday: July 7, 2025 at 8 a.m.
Marcia P. Coggs Human Services Center

NEO Location

Department of Health & Human Services

Located within Marcia P. Coggs Human Services Center

1230 W. Cherry Street

Milwaukee, WI 53205
Open in Google Maps

DHHS Homepage

Onboarding Process

As part of our ongoing commitment to our "No Wrong Door" model, DHHS has rolled out a comprehensive New Employee Onboarding process. Please use the links below to access our resources.

Review prior to initiating the DHHS onboarding process

Complete the forms to alert IMSD & DHHS

Finally, review these documents

DHHS Tuesday Talks

On the second Tuesday of every month, speakers will provide 22-minute presentations on various services offered directly by the DHHS or through our contracted provider network. The goal is to expand awareness and knowledge of the services available to our community.

All DHHS staff and contracted providers are welcome to attend.
DHHS Tuesday Talks will occur virtually on Microsoft Teams from 11:30 a.m - 12 p.m.
No cost or pre-registration required

Join Tuesday Talk Meeting via TEAMS

Tuesday Talks Flyer

Speakers

April 8, 2025
Overview of Professional Training Programs
Quintina Martinez de Groot, Workforce Training & Development Specialist

May 13, 2025
DHHS Technology Initiatives & Netsmart Enhancements
Heidi Ciske-Schmidt, DHHS Chief Healthcare Informatics Officer

June 10, 2025
Overview of ADRC Options Counseling
Kora Lee, ADRC Senior Manager- Options Couonseling

July 8, 2025
Milwaukee Mobile Crisis Updates
Hannah Lang, Crisis Services Coordinator

DHHS Seminar Series

On the third Tuesday of every month, presenters will offer one hour seminars on various topics pertinent to the services we offer to our community. The goal of the seminar series is to expand knowledge and expertise while promoting best practices.

DHHS Seminar Series will occur virtually on Microsoft Teams from 11 a.m. - 12 p.m.
No cost required
Certificates of attendance are available upon request, by emailing: [email protected]

Join Seminar Series Meeting via TEAMS

Seminar Series Flyer

Speakers

April 15, 2025 - Happiness & Strategies for Becoming Happier
Dr. Gary Stark
University of Wisconsin Milwaukee: Professor of Psychology

May 20, 2025 - Social Determinants of Health
Dr. Walter Drymalski
Director of Clinical Quality Assurance

June 17, 2025 - APS Challenges of Aging 2025
Dr. John Schneider
Milwaukee County DHHS Chief Medical Officer

July 15, 2025 - Character & Flourishing
Dr. Ryan Spellecy
Professor of Bioethics and Medical Humanities, MCW Center for Bioethics and Medical Humanities

HealthStream Learning Management System

HealthStream is the learning tool that will facilitate a blended learning model allowing for: Pre-Assignments (pretests, readings, videos, etc.); Post-Assignments (surveys, links to read the policy and sign off, post-assessments, etc.); and Assignments in between trainings (videos, readings, etc.). HealthStream will manage and track: Online trainings, virtual live trainings and in-person trainings.

Community Provider Login HealthStream Single Sign-On Instructions

HealthStream Frequently Asked Questions

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If I am classified as a contractor, do I have access to HealthStream?/ How do I get access to HealthStream?

Yes, contracted staff will have access to HealthStream. If you currently do not have access, but believe you should, please contact the Impaneling Team via email ([email protected]). From there, the impaneling team can assist with creating any additional accounts.

How do I get started?

All community providers access HealthStream online using their agency email address, you can access your HealthStream account with the link below:

Community Provider Login

Your UserID is your full agency assigned email address. If this is your first-time logging into HealthStream or you’ve forgotten your Password, you will need to select Forgot Your Password? link. Enter in your agency email address to complete the password reset process.

Where do I go with questions?

HealthStream is supported by the team in DHHS Workforce Training and Development. If you’re having issues logging into the system, need adjustments to you or your team’s accounts, or have any other questions, reach to us via email at [email protected]. Please allow 1 - 2 business days for a response.

What kind of training opportunities will be available in HealthStream?

Training opportunities include online trainings, virtual live trainings, and in person trainings on a variety of topics including but not limited to:

Safety Training
Seminar Series
Social Determinants of Health
Cultural Humility
Trauma Informed Care
DHS licensure requirements (DHS 34, DHS 36)
And other professional development opportunities

Find these trainings in HealthStream by searching for them under the catalog tab upon logging in.

But all my trainings are in Moodle, why are we changing?

As DHHS continues to align across the department we are working to retire different training systems and use just one system for all DHHS trainings. HealthStream will become the only DHHS-wide LMS moving forward. Thank you for navigating multiple systems as we work to coordinate the amazing work happening in our community.

How does this connect to the County's strategic priorities?

Utilizing a DHHS-wide consistent training tool will enable DHHS to further the county’s vision of becoming the healthiest county by providing access to robust training opportunities for all Milwaukee County and contracted staff.

HealthStream Questions?

Email us at: [email protected]

How Do I Develop a Training?

The Department of Health and Human Services (DHHS) establishes a wide variety of training opportunities that assist with employee health and safety, skill acquisition, leadership development and career growth. The Workforce Training & Development Team is here to assist with this process. To ensure training materials meet the standard, we have listed the guidelines on how to develop a training below.

Interested in developing a training?

If we do not have a training in place already, fill out the request to develop a training below.

Request to Develop a Training

Guidelines to Develop a Training

Please note that all new DHHS Training Requests must be submitted through WTD. The WTD Steering Committee will work with the Milwaukee County HR Learning & Development Team (L&D) to determine if this will be handled within DHHS or with the assistance of L&D. Review our catalog of trainings in HealthStream and L&D's Course Catalog prior to submitting a new request.

Training Resources

We have compiled a list of various websites and newsletters, internal and external to Milwaukee County that support the advancement of knowledge to better provide services in Milwaukee County. If you have another resource that you would like to see included, please share that with us by contacting our team.