Department of Health and Human Services

Workforce Training and Development

DHHS New Employee Orientation, HealthStream and DEI

Workforce Training and Development

Under the direction of the Department of Health and Human Services (DHHS), Workforce Training and Development designs, delivers and/or facilitate various types of trainings (e.g., onboarding, regulatory, certification, skill-based, mindset and practice, internships) for DHHS employees, contracted employees, students/interns and community-based providers.

WTD Announcements

Harm Reduction Training

Milwaukee County DHHS Workforce Training and Development has assigned mandatory Harm Reduction Training to be completed by all DHHS employees and Community Providers. Harm Reduction Training was assigned to all users in HealthStream on Sept. 7, 2023. Indivduals who do not have a HealthStream account, are still required to complete the Harm Reduction training through YouTube and complete the Qualtrics Attestation. 


HealthStream Users

Milwaukee County Employees and Community Providers, to access HealthStream, please use links below.

Milwaukee County Employees

Community Providers

If you are NOT a HealthStream User

You will be able to access the Harm Reduction Training through Youtube and are required to complete the Qualtrics Attestation. 

Harm Reduction Video

Qualtrics Attestation

Reminder – HIPAA Training

All DHHS Employees were assigned the mandatory HIPAA training titled "HIPAA 101 - Privacy and Security Training". This training was due on Thursday, Aug. 31, 2023. Log into HealthStream to stay in compliance. 

DHHS New Employee Orientation

DHHS New Employee Orientation (NEO) occurs every other Monday from 8 a.m. to 4:30 p.m., and is held at the Marcia P. Coggs Building. Attendance is mandatory for all DHHS staff and managers are encourged to join in the morning to greet their staff. Since NEO is dedicated to a full day, we will watch the countywide virtual orientation together as group. Then we will continue the day with DHHS presentations that cover an array of topics that are vital to new employees: 

  • DHHS Overview
  • DHHS Strategic Plan
  • DHHS Work Guide

To learn more, see our DHHS NEO Agenda and DHHS NEO Course Breakdown documents. 

DHHS NEO Agenda                   DHHS NEO Course Breakdown

If you are looking for additional resources, click here to be directed to the Human Resource's webpage.

DHHS NEO Calendar

Monday: Oct. 2, 2023 at 8 a.m.
Marcia P. Coggs Human Services Center


Monday: Oct. 16, 2023 at 8 a.m.
Marcia P. Coggs Human Services Center


Monday: Oct. 30, 2023 at 8 a.m.
Marcia P. Coggs Human Services Center


Monday: Nov. 13, 2023 at 8 a.m.
Marcia P. Coggs Human Services Center


Monday: Nov. 27, 2023 at 8 a.m.
Marcia P. Coggs Human Services Center

Department of Health & Human Services

Located within Marcia P. Coggs Human Services Center 

1220 W. Vliet Street | Milwaukee, WI 53205 

More Information

Onboarding DHHS New Employees


Department of Health & Human Services Onboarding Documents

(Service Areas: ADS, BHS, CYFS, Housing Services, Veterans Services)

Onboarding Guide

IMSD Onboarding Link

Milwaukee County Employee Photo ID/Fingerprint Form

DHHS Tuesday Talks

DHHS Tuesday Talks

On the second Tuesday of every month, speakers will provide 22-minute presentations on various services offered directly by the DHHS or through our contracted provider network. The goal is to expand awareness and knowledge of the services available to our community.

  • All DHHS staff and contracted providers are welcome to attend. 
  • DHHS Tuesday Talks will occur virtually on Microsoft Teams from 11:30 a.m - 12 p.m.
  • No cost or pre-registration required 

Join the meeting

Tuesday Talks Flyer

DHHS Tuesday Talks Speakers

Oct. 10, 2023
Overview of Adult Protective Services
Cleopatra Castaneda, Director of Adult Protective Services


Nov. 14, 2023
Overview of HUD Programs
Diane Tsounis, Housing Program Manager


Dec. 12, 2023
Overview of Milwaukee Mobile Crisis Team 
Hannah Lang, Crisis Services Coordinator


Jan. 9, 2024
Overview of Community Crisis Services
Beth Lohmann, CCS Administrator - CARS


DHHS Seminar Series

DHHS Seminar Series

On the third Tuesday of every month, presenters will offer one hour seminars on various topics pertinent to the services we offer to our community. The goal of the seminar series is to expand knowledge and expertise while promoting best practices. 

  • DHHS Seminar Series will occur virtually on Microsoft Teams from 11 a.m. - 12 p.m.
  • No cost or pre-registration required
  • Certificates of attendance are available upon request, by emailing: [email protected]

Join the meeting

Seminar Series Flyer

DHHS Seminar Series Speakers 

Oct. 17, 2023 - Working with Schizophrenia: It
Takes More than Medication 
Dr. Greg Jurenec Psychologist, WSPP


Nov. 21, 2023 - Clinical High Risk of Psychosis 
Dr. Steve Dykstra
Psychologist, Children's Community MH Services


Dec. 19, 2023 - Management of First Episode Psychosis
Dr. Shane Moisio
Medical Director, Child & Adolescent Services


Jan. 16, 2024 - Social Justice & Therapy: Identities, Biases, and Considerations 
Dr. Makinna McGinnis
Postdoctoral Psych. Fellow

HealthStream Learning Management System

HealthStream is the learning tool that will facilitate a blended learning model allowing for: Pre-Assignments (pretests, readings, videos, etc.); Post-Assignments (surveys, links to read the policy and sign off, post-assessments, etc.); and Assignments in between trainings (videos, readings, etc.). HealthStream will manage and track: Online trainings, virtual live trainings and in-person trainings.

What is the difference between HealthStream and the County's Dayforce LMS?

HealthStream is a learning tool that will be used for all DHHS specific trainings, policies, and procedures. Dayforce LMS will continue to be used for all County-wide mandatory trainings. HealthStream will not replace Dayforce LMS or duplicate its content. These are two separate training tools with unique trainings in each. You will be responsible for completing training in HealthStream and Dayforce LMS. 

If I am classifed as a Contractor, do I have acccess to HealthStream?

Yes, contracted staff will have access to HealthStream. However, roll-out is happening in phases. If you currently do not have access, but believe you should, please email us with the HealthStream Account Request Form. Otherwise, contracted staff can access HealthStream using this link.

Community Providers

Questions? Email us at: [email protected]

Want to develop a training in HealthStream? Click below to submit a request.

Request to Develop a Training


Past Trainings

How to Stay Sane, Safe and Satisified 
By Dr. Ramel (Kweku Akyirefi) Smith
Recorded Presentation

Compassion Resilience and Mental Health
By Sue McKenzie Dicks
Recorded Presentation

Everyday Mindfulness
By Dr. Braden and Laura Kuglitsch
Recorded Presentation

Healthy Eating Tips
By Dr. Braden and Laura Kuglitsch
Recorded Presentation

Physical Activity Tips
By Dr. Braden and Laura Kuglitsch
Recorded Presentation

Responding to Civil Unrest
By Dr. Ramel (Kweku Akyirefi) Smith
Recorded Presentation

WTD Presents: DEI Training

DHHS continues to work with Uplifting Impact as part of our commitment to continuous improvement and racial equity. In this multi-phase training project, there is a combination of virtual and in-person events that began in August and continue through the end of the year. There will be ways we can progressively take our learning deeper and then apply and reflect what we can do for personal and institutional change.

The newest phase of DEI In-Application Trainings will consist of virtual teaching sessions on Zoom. There are 5 dates remaining:

  • Tuesday, Oct. 3, 11:00-12:30 PM  
  • Wednesday, Oct. 11, 2:00-3:30 PM  
  • Tuesday, Oct. 24, 11:00-12:30 PM  
  • Thursday, Nov. 2, 10:00-11:30 AM  
  • Tuesday, Nov. 14, 11:00-12:30 PM 

Spots are limited and the WTD team is asking you to sign up in advance at this link. Once you sign up, you will receive a calendar invite with the Zoom link from the WTD team.

To prepare, make sure you are current with the first phase of the DEI training, which consists of micro-learning videos and are currently on HealthStream (all DHHS employees were assigned the Optional Diversity, Equity and Inclusion Training course, if you need assistance accessing this email [email protected]).

Meet Our Staff

Justin Kuehl, PsyD
Director of Professional Training Programs
Milwaukee County Department of Health & Human Services

Katie Cox 
Director of Training and Talent Development
Milwaukee County Department of Health & Human Services

Michael Warner-Craft
Executive Assistant
Milwaukee County Department of Health & Human Services

Katie Witz, M.A.
WTD Specialist
(Best Practices & Diversity, Equity, and Inclusion)
Milwaukee County Department of Health & Human Services

Quintina Martinez de Groot
WTD Specialist
(Professional Training Programs & Coaching)
Milwaukee County Department of Health & Human Services

Contact Us

Workforce Training & Development
By email: [email protected]
HealthStream Support
By email: [email protected]

Professional Training Programs (PTP)

For Undergraduate, Graduate and Post-Graduate Students 
Phone: (414) 293-7876
Webpage: Internships & Practicums
Email: [email protected]


1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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