No Wrong Door
AlertMilwaukee County DHHS is committed to ensuring that every person who was served by SDC and reaches out to DHHS will be connected to services, resources and/or programs.
Simply put, “No Wrong Door” means that regardless of how an individual connects to the Milwaukee County Department of Health & Human Services (DHHS) and the health and human services system of care, they will have access to all services and resources offered by DHHS, and countless community partners. A part of DHHS’ strategic plan since 2020, “No Wrong Door” aims to improve the experience of connecting with DHHS for the entire community while more efficiently connecting our residents with the programs or services they need.
By implementing the “No Wrong Door” approach, we are:
- Getting to “yes” on addressing somebody’s needs regardless of how they get connected
- Improving the customer experience of engaging with DHHS
- Meeting a community member’s needs from birth until end of life across the continuum of care
- Better addressing the root causes of somebody’s needs
- Furthering the County’s equity goals by meeting people where they are
A new approach helped an unhoused Milwaukee man find healthcare and a home. Here's how.
Milwaukee Journal Sentinel article by Natalie Eilbert
Featured County Services
- 24-Hour Mental Health Crisis Line: 414-257-7222
- Aging & Disability Resource Center
- Child Support Services
- Children's Resource and Referral Line: 414-257-7607
- Harm Reduction Vending Machines
- Veterans' Services
HealthyMKE Mental Health Navigation Tool
Find mental health and substance use disorder services for adults, children, and families.
Thank you to our DHHS team members
These individuals have pledged to always make sure their door is the right one!
IMPACT 2-1-1
Are you unsure about what services you need?
If you are seeking supportive services in Milwaukee County and unsure of whom to call, contact 2-1-1.
Text your zip code to TXT-211 Monday through Friday, 9 a.m. to 9 p.m.