Adult Protective Services

Adult Protective Services
If you suspect that a Milwaukee County resident between the ages of 18 to end of lifespan is being physically or emotionally abused, neglected, financially exploited, or is unable to care for himself or herself, Milwaukee County DHHS Aging and Disabilities Services encourages you to call (414) 289-6874 immediately.
Call Us if You Suspect Abuse
Through Adult Protective Services, Milwaukee County DHHS Aging & Disabilities Services investigates all allegations of abuse, neglect, self-neglect and financial exploitation of Milwaukee County residents with disabilities.
APS is not an emergency responder. If you or the potential client are in immediate danger, call 911.
Concerned About Abuse or Neglect in a Nursing Home or Care Facility?
If you believe that someone is being abused, neglected, or mistreated in a nursing home or other licensed care facility in Wisconsin, you can report it to the Division of Quality Assurance (DQA), a part of the Wisconsin Department of Health Services responsible for investigating complaints.
Guardianship
For those persons with disabilities under court-ordered Guardianship, Milwaukee County’s Aging and Disabilities Services regularly monitors to ensure appointed guardians are acting appropriately and in the best interest of the individual.
Guardianship Information Form
Annual Review of Guardianship (Watts Review)
In cases in which there is a protective placement order, Milwaukee County DHHS Aging and Disabilities Services annually conducts a Watts Review. The Watts Review includes assessing the individual's functional abilities and disabilities, as well as the adequacy of supervision and services being received. The ultimate goal is to ensure persons with disabilities are placed in the least restrictive environment and most integrated community setting.
Court Comprehensive Evaluations
We provide Court Comprehensive Evaluations for individuals with disabilities who may no longer be able to care, or make decisions, for themselves due to a disability, and whose situations are before Probate Court to determine whether a legal guardian should be appointed. Judges use these comprehensive evaluations and Division recommendations in deciding whether it would be best to appoint a legal guardian, who will advocate for the person’s care and welfare.
