Provider Portal
Wraparound Milwaukee
24-Hour Crisis Line
Call (414) 257-7222 text to 988, or chat via www.988LIFELINE.ORG now if you believe you or a loved one is experiencing a crisis.
Welcome Providers!
Wraparound Milwaukee - Children's Community Mental Health Services currently has 10 Care Coordination agencies and over 400 agency and individual providers that contribute to over 80 different mental health, social and supportive services.
This portal is meant to support and supplement the work that you do.
- Acronyms, Abbreviations & Symbols
- Administration Directory
- BHS Staff Roster and Add/Delete Form | Staff Add Checklist
- C-SSRS (Columbia) Tool (Columbia Español)
- C-SSRS (Columbia) Tool - designed for ages 6-11 (Columbia 6-11 Español)
- DHHS Critical Incident Form | CIR Matrix | Serious Incident Matrix
- Family Handbook (updated 5.2024)
- Grievance and Appeal Form | Formulario de queja y apelación
- Online Grievance Form | Formulario de queja en línea
- Onboarding Checklist
- REACH Service Descriptions
- RAC (Recovery Advisory Committee) Interest Flyer
- Wisconsin Child Sex Trafficking Indicators and Response Guide
Consents
Crisis Specific Documents
Disenrollment
Protocols
- Certification Protocol
- Interpretation/Translation/Printed Materials Protocol
- Media Protocol
- Pronouns and Inclusive Language Protocol
- Runaway/Missing Protocol
- Warm Handoff Protocol
Policies and Procedures
- Advance Directives #075
- Billing Policy #081
- Care Coordination Supervisor Responsibilities #001
- Care Coordinator After Hours Policy #085
- Care Coordinator Changes #006
- Care Coordinator & Lead Care Coordinator Qualifications & Responsibilities #003
- Caregiver Background Check Policy DHHS-001
- Certified Peer Specialist & Parent Peer Specialist #072
- Change of Placement Temporary and Legal #005
- Client Contact #032
- CCS Transition for Youth and Adults
- Contractor/Provider Obligations DHHS-005
- Confidentiality/Exchange of Information #009
- Consent/Acknowledgement and Authorization Forms #011
- Court Appearances #012
- Crisis Stabilization/Supervision Services #036
- Critical and Serious Incident Reports #014
- Critical Incident Policy DHHS-010
- Cultural Humility #033
- DHHS Staff Roster and Add-Delete Procedure #800-004
- Disenrollments #016
- Emergency Management Plan DHHS-002
- Enrollment Criteria REACH-Crisis #017
- Fraudulent Activity (Fraud & Abuse) #066
- Guardianship - Temporary and Signatures Required #020
- High Risk Youth Review - Community Safety and Resource Development #023
- Interpretive Services #071
- Mandatory Reporting #034
- Minimum Necessary Access to Client Protected Health Information #044
- Plan of Care (POC) Documentation #028
- Prevention of Duplication of Services #084
- Privacy Practices #047
- Progress Notes #037
- Provider Agency Responsibilities & Guidelines#054
- Provider Referral Form #038
- Reporting of Provider Network Providers: Sanctions & Disciplinary Actions to Regulatory Agencies #064
- System & Provider Conflict Resolution #010
- Team & Plan of Care Meeting Facilitation #076
- Transition to Adulthood #086
- Trauma Response Team #079
- Unearned Monies Recoupment Policy #080
- Use of Restraints or Seclusion #067
- Utilization Review Management #073
- Vendor Paper Claims Processing and Appeal System #065
- Whistleblower Policy DHHS-003
Referrals and Additional Resources
Team Meeting/Plan of Care Tools
Tools for Youth Missing from Care
CCS Specific
- Guide to Writing a CCS Discharge Summary
- Annual Continuation Agreement
- Determination of Need
- EPINET Staying Well
- Functional Screen Release
- Modified Colorado Symptom Index
- Supervision Log
- CCS Physician Prescription
- DHS 36
- CCS/CLTS Dual Enrollment Guide
Training:
Provider Credentialing
Practitioners that are subject to credentialing requirements are defined as licensed individuals who are legally authorized to provide independent care and treatment to patients. The practitioner types included in this definition include physicians, doctoral level psychologists, advanced practice nurses (clinical nurse specialists, certified nurse midwives, certified nurse practitioners) and physician assistants.
Training Resources & Information
Register for trainings via Health Stream
For questions about trainings, please email: [email protected]
CC In-Service Schedule
In-services are held virtually on the first Tuesday of the month. The link can be found in the training calendar or email [email protected] for the calendar invite.
We would love to hear from you!
Your voice is important, and your opinion matters.
Any comments, questions, suggestions or general feedback?
Send us a message and a member of our team will review. If you'd like us to follow up with you, please be sure to leave the best phone number or email.
If you have comments/questions regarding referrals, navigate to Wraparound Milwaukee - Children's Community Mental Health Services referral information.
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Contact Us!
Resource & Referral Line: (414) 257-7607
Milwaukee Mobile Crisis: (414) 257-7222
Synthesis Help Desk: (414) 257-7547
Milwaukee County Mental Health Clinic: (414) 257-7610
Wraparound Administration: (414) 257-7639
1230 W. Cherry Street, Milwaukee, WI 53205