Milwaukee County’s goal is to enrich your life by providing essential services that meet your needs and those of your family, neighbors, co-workers and friends.
We enhance the quality of life in Milwaukee County through great public service.
Milwaukee County is home to over 950,000 people living in one of 19 communities, which range in size from the City of Milwaukee, with 595,000 residents, to the Village of River Hills, with roughly 1,600 residents.
Still a manufacturing stronghold, the region features 16 Fortune 1000 companies and thousands of others in the financial services, medical device, hospitality and retailing industries.
Find information about things to do and happenings in Milwaukee County.
Get help with COVID-19: Apply for energy assistance, rent or mortgage assistance and learn more about Milwaukee County’s ongoing response. Employees Only: Complete Daily Health Screen.
The Milwaukee County Department of Health and Human Services is committed to the safety and needs of the individuals that we serve. We are taking the current situation with the Coronavirus very seriously and working closely with public officials and community partners to ensure access to services. Look for any changes and updates to services on the divisions' landing pages. You can also call 2-1-1 for information. IMPACT 2-1-1 provides a coordinated point for those in need.
NOTICE TO COMMUNITY PARTNERS The Access Clinic will provide services virtually via telehealth.
On July 1, 2019, the Milwaukee County Mental Health Board (MHB) approved the Milwaukee County Behavioral Health Division (BHD) Provider Network Credentialing Program. The purpose of the BHD Provider Network Credentialing Program is to ensure that its physician, advanced practice nurse and licensed clinical and counseling psychologist practitioners participating, or those seeking to participate, in the network meet the established minimum thresholds for participation, which include, but are not limited to, the standards of professional licensure, training and certification.
Provider Network Practitioner Credentialing
Universal Application for Initial Screening
Recredentialing Application
Last updated 12/26/2019
Service Authorization Request Justification Training (.pptx)
2015 MKE ASAM PowerPoint
For more information on detox centers in Wisconsin - click here
To view the meeting where the My Home staff educated CARS case manager/care coordinators on Sept. 3, 2020, click here.
My Home Monthly Match Report
Case Manager Change Form
All community contracted providers need to be familiar with the policy "CARS Housing Guidelines for Case Management Providers" policy.
Housing Champions: Each case management/care coordination program within each agency is expected to identify a Housing Champion (HC). The HC is an internal expert who will be responsible for staying current on changes in housing resources, providers and regulations that tend to change significantly over time.
Housing Champions will meet virtually on the first Thursday of each month from 1:30 - 2:30 p.m.
To become a Housing Champion, email us.
All-Provider meetings are currently being held virtually on Teams. An agenda with a link will go out in the week prior to the meeting.
Community Access to Recovery Services
9455 Watertown Plank Road
Milwaukee, WI 53226
(414) 257-8085
(414) 454-4242 (fax)
Amy Lorenz, Deputy Administrator
Amy.Lorenz@milwaukeecountywi.gov
(414) 257-7729 Phone
(414) 454-4242 Fax
Jennifer Wittwer, Associate Director
Jennifer.Wittwer@milwaukeecountywi.gov
(414) 257-4704 Phone
Department of Health and Human Services (DHHS) — NEW
ForwardHealth Update: Changes to CCS as a Result of the Wisconsin 2013-15 Biennial Budget
ForwardHealth Update: New and Clarified Coverage Policy for Psychosocial Rehabilitation Programs. May 2018
RAC Flyer
Tools for Youth Missing from Care
Website Links
Wraparound Provider Forum
Family Intervention Support & Services (FISS) Policies
In-services are held the first Wednesday of the month from 10 a.m. to noon.
SaintA: 8901 W. Capitol Drive, Milwaukee, WI 53222 (Enter through the side of the building to access the Franciscan Center. Park north of the yellow chain as close to the building as possible down the entire length of the lot to leave the south side of the lot open for the Capitol West students (near the basketball courts))
Sojourner Family Peace Center: 619 W. Walnut, Milwaukee, WI 53212 (You must wear a name tag while in the building for security purposes.)
Contact Julie Miles at (414) 257-6532 with any questions.
1220 W. Vliet St.
Suite 301
Milwaukee, Wisconsin 53205
Together, creating healthy communities.
Empowering safe, healthy, meaningful lives.
Partnership, Respect, Integrity,
Diversity, Excellence