Department of Health and Human Services
 

BHD Providers

Information for All Organizations That Represent BHD in the Community

Get help with COVID-19: Apply for energy assistancerent or mortgage assistance and learn more about Milwaukee County’s ongoing response.

Milwaukee County Department of Health and Human Services Update in Response to Coronavirus (COVID-19)

The Milwaukee County Department of Health and Human Services is committed to the safety and needs of the individuals that we serve. We are taking the current situation with the Coronavirus very seriously and working closely with public officials and community partners to ensure access to services. Look for any changes and updates to services on the divisions' landing pages. You can also call 2-1-1 for information. IMPACT 2-1-1 provides a coordinated point for those in need.

View a Complete List of Milwaukee County and Community Partner Resources

Community Access to Recovery Services (CARS) Providers

Provider Network Credentialing Program

On July 1, 2019, the Milwaukee County Mental Health Board (MHB) approved the Milwaukee County Behavioral Health Division (BHD) Provider Network Credentialing Program. The purpose of the BHD Provider Network Credentialing Program is to ensure that its physician, advanced practice nurse and licensed clinical and counseling psychologist practitioners participating, or those seeking to participate, in the network meet the established minimum thresholds for participation, which include, but are not limited to, the standards of professional licensure, training and certification. 

Provider Network Practitioner Credentialing

Universal Application for Initial Screening

Recredentialing Application

Insurance Information

Last updated 12/26/2019

2021 CARS NIATx Collaborative Meetings

CARS will resume virtual NIATx Collaborative meetings in 2021. All meetings will take place on the third Wednesday of the month from 9 - 10:30 a.m.
  • January 20
  • February 17
  • March 17
  • April 21
  • May 19
  • June 16
  • July 21
  • August 18
  • September 15
  • October 20

My Home / CARS Collaboration

To view the meeting where the My Home staff educated CARS case manager/care coordinators on Sept. 3, 2020, click here.

My Home Monthly Match Report

Case Manager Change Form

CARS Housing Initiative

All community contracted providers need to be familiar with the policy "CARS Housing Guidelines for Case Management Providers" policy.

Housing Champions: Each case management/care coordination program within each agency is expected to identify a Housing Champion (HC). The HC is an internal expert who will be responsible for staying current on changes in housing resources, providers and regulations that tend to change significantly over time.  

Housing Champions will meet virtually on the first Thursday of each month from 1:30 - 2:30 p.m.  

To become a Housing Champion, email us.

All Provider Meetings

2020 All-Provider Meetings

2021 All-Provider Meetings

  • Thursday, Feb. 11
  • Thursday, May 13
  • Thursday, Aug. 12
  • Thursday, Nov. 11

All-Provider meetings are currently being held virtually on Teams. An agenda with a link will go out in the week prior to the meeting.

CARS Contact Info

Community Access to Recovery Services

9455 Watertown Plank Road

Milwaukee, WI 53226

(414) 257-8085

(414) 454-4242 (fax)


Amy Lorenz, Deputy Administrator

Amy.Lorenz@milwaukeecountywi.gov

(414) 257-7729 Phone

(414) 454-4242 Fax


Jennifer Wittwer, Associate Director

Jennifer.Wittwer@milwaukeecountywi.gov

(414) 257-4704 Phone

(414) 454-4242 Fax

Comprehensive Community Services (CCS)

Wraparound Milwaukee

Wraparound Provider Forum

  • Monday, November 12, 2018
  • 1 p.m. - 2:30 p.m.
  • Held at SaintA
  • 3939 N. 88th St., Milwaukee
  • Capitol Academy Entrance 

2018 Newsletters

 

Mandatory Reporting 034
Mentoring 039
Minimum Necessary Access to Client Protected Health Information 044
Children’s Mobile Crisis – Consent for Treatment 027
Monitoring of Practitioner Sanctions & Complaints 002
Notice of Action to Enrollees 058
Out-of-Home Care Referrals and Authorizations 004
Out-of-Network Services 041
Parent Assistance Services 048
Plan of Care (POC) 028
Practitioner Applicant Right to Request Info & Correct Erroneous Information 059
Practitioner Credentialing 060
Practitioner Credentialing Committee 061
Practitioner Credentialing Confidentiality Applicant Right to Information 062
Privacy Practices 047
Progress Notes 037
Provider Add, Drop and Record Maintenance 035
Provider Agency Responsibilities & Guidelines 054
Provider Non-Discrimination Policy 063
Vendor Paper Claims Processing and Appeal System 065
Provider Referral Form 038
Psychiatric Hospital Admissions 022
Recreation Programs 052
Reporting of Provider Network Practitioner Sanctions & Disciplinary Actions 064
Service Authorization Request (SAR) 030
Shelter Care & Stabilization Centers 043
Transportation Services 029
Tutoring Services 050
Use of Restraints or Seclusion 067
Utilization Management 073
Whistleblower Policy DHHS-003
Provider Network Terminology List  

 

Family Intervention Support & Services (FISS) Policies

Training & In-Service Schedules

In-services are held the first Wednesday of the month from 10 a.m. to noon.

  • January 3: Wraparound Administration Panel @ Washington Senior Center
  • February 7: Transition Planning – Wrap sups and leads @ Wraparound Admin Building
  • March 7: Medication Management @ Sojourner Family Peace Center
  • April 4: Supports Across the Lifespan: CCS, Children’s Services, Adult Services @ SaintA
  • May 2: Criminogenic Risk, Needs& Response @ Sojourner Family Peace Center
  • June 6: Engaging Fathers @ Sojourner Family Peace Center
  • July 4: No In-service
  • August 1: Special Education: Laws and Advocacy @ SaintA
  • September 5: Restorative Justice @ SaintA
  • October 3: Suicide Awareness @ SaintA
  • November 7: TBD @ SaintA
  • December 5: No In-Service

Location Information

SaintA: 8901 W. Capitol Drive, Milwaukee, WI 53222
(Enter through the side of the building to access the Franciscan Center.  Park north of the yellow chain as close to the building as possible down the entire length of the lot to leave the south side of the lot open for the Capitol West students (near the basketball courts))

Sojourner Family Peace Center: 619 W. Walnut, Milwaukee, WI 53212
(You must wear a name tag while in the building for security purposes.)

Contact Julie Miles at (414) 257-6532 with any questions.

MILWAUKEE COUNTY DEPARTMENT OF HEALTH & HUMAN SERVICES

1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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