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Information Management Service

Technology Strategy, Development and Execution

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What We Do  Ver 7.3

The Information Management Services Division is involved in all aspects of technology in Milwaukee County. The department provides the county community IT services and resources that encourage collaboration and innovation. We work to provide IT infrastructure and enterprise technology services that are professional, reliable and cost-effective. Our goal is to connect the county community with technology that supports the county’s mission and provide the tools and resources needed for success.

The department consists of 80 employees who provide and support technology and innovative solutions to over 40 departments and divisions within Milwaukee County.

Mission

IMSD is a strategic partner that empowers Milwaukee County through superior and effective information and technology services.

Vision

IMSD is a transformational technology leader that enables Milwaukee County with innovative digital services and solutions.

Purpose

Act as a premier broker of high-quality, innovative and transformative IT solutions that enable user agencies to serve their constituents in a responsive and cost-effective manner.

Our Values

Projects and Initiatives

I.C. Stars and Public Allies​ partnership

 

Gov Services

 

Our Teams and Job Opportunities

Application Services

Application Services

  • Provision innovative, cost-conscious software solutions
  • Design, deliver and support custom and vendor-supported application solutions that support departmental needs

Cyber Security

Cyber Security

  • Manage cyber security strategy and architecture
  • Work with teams and divisions across the County to improve cyber risk management

Governance & Business

Governance and Business Solutions

  • Align technology solutions to departmental strategies to develop an enterprise roadmap
  • Drive value within client departments and empower them

Project Management Office

Project Management Office

  • Align technology solutions to departmental strategies
  • Drive value within client departments and empower them to improve business operations

Infrastructure Services

Infrastructure Services

  • Data center services delivery and management
  • Architecture, design, planning, configuration and provisioning of networks and telecom

Service Desk and Desktop Services

Service Desk and Desktop Services

  • Provide a single point of contact for technology users
  • Manage service requests, incidents and problems for all divisions in Milwaukee County

Interim Chief Information officer DAS - Information Management Services Division 

Jacqueline Bobo

Chief Information Officer

Biography

 


 633 West Wisconsin Avenue, Suite 1100, Milwaukee


 Monday to Friday, 8 a.m. to 4:30 p.m.

  Connect With Milwaukee County IMSD

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MILWAUKEE COUNTY DEPARTMENT OF ADMINISTRATIVE SERVICES

Milwaukee County Courthouse
901 N. 9th St., Room 308
Milwaukee, WI 53233

(414) 278-5353 (Voice), 711 (TRS)

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