Department of Administrative Services
 

Information Management Services

Technology Strategy, Development and Execution

Banner Image for IMSD

What We Do

The Information Management Services Division is involved in all aspects of technology in Milwaukee County. The department provides the county community IT services and resources that encourage collaboration and innovation. We work to provide IT infrastructure and enterprise technology services that are professional, reliable and cost-effective. Our goal is to connect the county community with technology that supports the county’s mission and provide the tools and resources needed for success.

The department consists of 80 employees who provide and support technology and innovative solutions to over 40 departments and divisions within Milwaukee County.

Mission

IMSD is a strategic partner that empowers Milwaukee County through superior and effective information and technology services.

Vision

IMSD is a transformational technology leader that enables Milwaukee County with innovative digital services and solutions.

Purpose

Act as a premier broker of high quality, innovative and transformative IT solutions that enable user agencies to serve their constituents in a responsive and cost-effective manner.

Our Values

Management Support and Encouragement

Support and Encouragement

Opportunities for Professional Development

Professional Development

Work Life Balance

Work-Life Balance

Projects and Initiatives

COVID 19 Dashboard

 Milwaukee County COVID-19 Dashboard

I.C. Stars and Public Allies​ partnership

 

Gov Services

 

Issue Report

Milwaukee County Issue Reporter

Our Teams and Job Opportunities

Application Services

Application Services

  • Provision innovative, cost-conscious software solutions
  • Design, deliver and support custom and vendor-supported application solutions that support departmental needs

Cyber Security

Cyber Security

  • Manage cyber security strategy and architecture
  • Work with teams and divisions across the County to improve cyber risk management

Governance & Business

Governance & Busines Solutions

  • Align technology solutions to departmental strategies to develop an enterprise roadmap
  • Drive value within client departments and empower them

Project Management Office

Project Management Office

  • Align technology solutions to departmental strategies
  • Drive value within client departments and empower them to improve business operations

Infrastructure Services

Infrastructure Services

  • Data center services delivery and management
  • Architecture, design, planning, configuration and provisioning of networks and telecom

Service Desk and Desktop Services

Service Desk and Desktop Services

  • Provide a single point of contact for technology users
  • Manage service requests, incidents and problems for all divisions in Milwaukee County

Interim Chief Information officer DAS - Information Management Services Division 

Jacqueline Bobo

Interim Chief Information Officer

Biography

 

 633 W Wisconsin Ave, Ste 1100, Milwaukee

 Monday – Friday 8 a.m. – 4:30 p.m.

  Connect With Milwaukee County IMSD

Join Our Team

MILWAUKEE COUNTY DEPARTMENT OF ADMINISTRATIVE SERVICES

Milwaukee County Courthouse
901 N. 9th St., Room 308
Milwaukee, WI 53233

(414) 278-5353 (Voice), 711 (TRS)

Interactive Mapping Services

Business

Property

This site is powered by the Northwoods Titan Content Management System

Menu

X