Mission
Provide high-quality, cost-effective services to help user agencies improve services to their constituents with efficient, innovative and responsive tools.
Vision
To be a premier broker of information technology, recognized for innovation, customer service and technological leadership.
Purpose
Act as a premier broker of high quality, innovative and transformative IT solutions that enable user agencies to serve their constituents in a responsive and cost-effective manner.
Administrative and Project Management Office
Includes the Business Solutions Team, the Project Management Office and the Governance & Strategy Team.
The Business Solutions Team and Project Management Office provide business development and project and portfolio management, including working directly with Departments and outside agencies to:
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Align technology solutions to departmental strategies to develop an enterprise roadmap
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Drive value within client Departments and empower them to improve business operations
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Manage IT projects to successful completion through a value-driven portfolio framework
The Governance & Strategy Team provides oversight of administrative and strategic functions including:
Cyber Security
Provides security awareness, policies and procedures, access controls and network security and monitoring for the County. Responsibilities include:
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Develop and deliver security awareness training
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Administer email campaigns
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Conduct periodic knowledge testing (phishing expeditions)
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Develop and periodically review security policies, procedures and standards
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Identify and periodically review critical applications
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Manage security incidents
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Manage and review identity and access management
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Continuously monitor network and system availability
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Oversee remote access services, network security and firewall management
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Mitigate technological risk through securing, monitoring, and auditing technology systems and data