Public Records Requests
To improve the customer experience, we've enhanced our records request process. Customers can use our new MyCounty Customer Portal to quickly, easily and accurately submit records requests. You can also track your request throughout the process and have access to all your public record requests from the portal.
Milwaukee County is committed to openness in government and to making records available to the public under Wisconsin’s Public Records Law, Wis. Stat. §§ 19.31 – 19.39.
Milwaukee County will acknowledge in writing receipt of all written public records requests. Requests will then be reviewed and answered as soon as practicable and without delay. Wis. Stat. § 19.35(4)(a). In the event that there is a cost associated with locating responsive records, you will be provided with a cost estimate if that amount is anticipated to exceed $50. Wis. Stat. § 19.35(3)(c), (f). If responsive records exist, they will be vetted according to public records law to exclude non-public material such as social security numbers, private employee information, personal medical information, and attorney-client communication. You will then be advised of the actual cost of reproducing responsive records and any postage costs. Wis. Stat. § 19.35(3)(a), (d).
Requests for public records maintained by Milwaukee County may be made in person at the department’s office, by U.S. mail, by phone or through the MyCounty Customer Portal.
Submit Your Request