Visit An Occupant
We encourage occupants to maintain ties with their families and the community through visits with family, friends, attorneys and other professionals. The Milwaukee County Jail allows for offsite visits via video.
All visits are monitored and recorded. Personal recording of visits is strictly prohibited and will result in the permanent loss of all visiting privileges to any occupant in the Milwaukee County Jail.
Milwaukee County has upgraded its video visitation system. We encourage you to create a new account and schedule visits online. As part of this equipment upgrade, tablets will be provided, which will allow access to educational materials and entertainment for occupants.
For more information, including a fee schedule, click here.
Create Account & Schedule A Visit
There are many convenient methods to send money to an occupant’s commissary account.
When an occupant is booked into the Milwaukee County Jail, a commissary account is created. This account can be used to order commissary items, pay self-bail or pay for miscellaneous expenses.
Click here to send money to an occupant's commissary account using the Access Corrections website.
Deposits can be made 24/7 by calling (866) 345-1884. Payment can be made with Visa and MasterCard credit cards. The daily deposit limit to a commissary account is $300.
Deposits can also be made using kiosks located at the Milwaukee County Criminal Justice Facility, 949 N. 9th Street, Milwaukee (Lobby and G-Level) and at the Community Reintegration Center, 8885 S. 68th Street, Franklin (Lobby). Access to the lobby kiosks is available 24/7.
For your convenience you can send money from over 800 kiosk locations.
Deposits can also be made at walk-in retailers.
Register at cashpaytoday.com, get a barcode and make a cash deposit where you shop, including Dollar General, Family Dollar, CVS and 7-Eleven.
It can take up to 24 hours to see deposits in an occupant’s account.
Occupants are permitted to receive letters, non-Polaroid photographs (4 x 6 or less), cashier's checks, and money orders through the United States Postal Service.
Incoming occupant mail must be addressed as follows:
Full name of the occupant, booking number, housing unit, cell number
949 N. 9th Street
Milwaukee, WI 53233
All incoming occupant mail must meet the following criteria:
- Must have a return address including full name and full address, apartment number if applicable. Any mail that does not include this information will be returned to sender or confiscated.
- Sent utilizing UPS, Federal Express or the United States Postal Service.
- Publications or newspapers shall be accepted only if they are mailed directly from the authorized publishers or approved vendors to a named occupant. Pornographic and weapons related magazines are contraband, and delivery will be refused.
- Books must be mailed from the following approved publisher only: Penguin Random House.
- Any material sent that is deemed inappropriate will be considered contraband and will be destroyed.
- Greeting cards of any kind are not permitted. If a greeting card is received, the occupant will receive a copy of the greeting card and then the greeting card will be secured in the occupant’s property.
- No packages will be accepted from online shopping stores.
- Mail received for an occupant no longer in custody will be returned to the sender.
All incoming mail will be scanned for contraband prior to delivery.
Property Drop Off
Jury Clothing: Clothing for occupants to wear for appearance at jury trial can be delivered no sooner than 48 hours before the occupant’s jury trial date.
Jury trial clothing can be dropped off at 949 N. 9th Street, Milwaukee at the visiting desk. The deputy assigned to the visiting desk will assist you. A valid identification card, such as a driver’s license, state ID card or a passport, must be presented to the deputy assigned to the visiting desk by the individual dropping off the clothing.
The following items will be accepting for occupants to wear during their jury trial:
Note: Hangers, shoes, belts, ties and socks will not be accepted. A receipt requiring a signature will be provided once the clothing is accepted.
Release Clothing: If an occupant requires weather appropriate clothing upon release, family/friends may drop off a coat, boots and other weather-appropriate clothing.
Property Pick Up
Occupant Release of Property: Occupants are authorized to release their property to an individual that is at least 18-years of age. The individual picking up the property must have a valid photo identification card, such as a driver’s license, state ID card or a passport, and must be listed on the Property Release form completed by the occupant. Only items authorized by the occupant will be released to the designated individual. The occupant must request this form at least 24 hours prior to the release of the property. No property will be released unless the release form is properly completed.
Inquiries regarding property can be directed to (414) 226-7171.
Currency is not handled by property room staff. Please contact the cashier's office at (414) 226-7172 for all money related inquiries.
While incarcerated in the Milwaukee County Jail, occupants have access to medical, dental and mental health services. These services are provided by WellPathCare.
Jail Records and Records and Identification
The Milwaukee County Jail Records Office is located on the G-level of the Criminal Justice Facility at 949 N. 9th Street. The Jail Records Office handles requests for occupant information on the telephone and in-person. They also assist in processing bail payments. The Records and Identification Section and Warrants Desk are located inside of the Jail Records Office.
Occupant Telephone Calls
Occupants can only make outgoing calls. No incoming calls are allowed. Friends and family can put money on an occupant's account, which the occupant can use to purchase phone pre-paid call privileges. All other calls made by the occupant are collect calls. Follow the prompts to accept the call, listen to the pricing options or refuse a call.
The Milwaukee County Jail provides opportunities for occupants to improve themselves through participation in a variety of education, health, religious programs and support groups.
High School Education
The Milwaukee County Jail has approximately 135 active volunteers. These volunteers provide over 650 hours of service and 2,500 inmate contacts. Some of the services offered include:
- General Education: Tutors, teachers, academic testing, parenting classes
- Health and Community Education: AIDS prevention, sexually transmitted diseases, nutrition, risky behaviors, domestic violence support groups, Alcoholics Anonymous, cocaine anonymous, narcotics anonymous, anger management, womens' and mens' issues, self-esteem
- Faith Based Services: Bible study, spirituality classes
Bail can be paid at the Milwaukee County Jail Cashier’s Office or Kiosk located on Level G of the Criminal Justice Facility. Cash, cashier’s checks, money orders and all major credit cards are accepted. A valid form of identification must be presented when paying bail. Cashier’s checks must be made out to the Milwaukee County Sheriff's Office.
If bail is refundable, a check will be mailed to the person who posted within three weeks after the case is closed.
Note: If bail is posted on a criminal case, is over $1,000.00 and is eligible to be refunded, a bail refund notice and affidavit will be mailed to the person who posted the bail. If the affidavit is timely returned and accepted, the refund check will be mail 3-4 weeks after the case is updated in the Wisconsin Circuit Court Access through the Consolidated Court Automation Programs (CCAP).
Bail WILL be refunded under the following conditions:
- The court ordered the bail returned
- The court found the defendant guilty and ordered no fine/judgment
- The court found the defendant guilty, ordered a fine/judgment and a balance remains after the bail is applied to the fine/judgment
The case was dismissed, the defendant appeared for all scheduled court dates and the court didn't order any special conditions of bail
Bail WILL NOT be refunded if:
- The defendant failed to appear for a scheduled court date. In addition to not returning bail, the court may have issued a bench warrant for the defendant's arrest
- The court found the defendant guilty and ordered a fine/judgment. The bail is used toward a payment of the fine/judgment
- The case is still open and has a future court date (unless the court orders the bail reduced, and orders part of the bail refunded)
If you have not received a bail refund within the above specified timeframe, you can contact the following:
Criminal Misdemeanor or Felony
821 W. State St., Room 117
Milwaukee, WI 53223
Child Support / Paternity (Civil)
Milwaukee County Courthouse
901 N. 9th St., Room 104
Milwaukee, WI 53233
Municipal / City of Milwaukee County
Police Administration Building
951 N. James Lovell St. (7th St.)
1st Floor, Window #5
Milwaukee, WI 53233