With the UnitedHealthcare® HouseCalls program, you get an annual in-home preventive carevisit from one of our health care practitioners at no extra cost. A HouseCalls visit is designed to support, but not take the place of your regular doctor’s care.
What to expect from a HouseCalls visit:
• A knowledgeable health care practitioner will review your health history and current.
medications, perform health screenings, help identify health risks and provide health education.
• You can talk about health concerns and ask questions that you haven’t had time to ask before.
• HouseCalls will send a summary of your visit to you and your primary care provider so theyhave this additional information regarding your health.
HouseCalls may not be available in all areas.
For more information, visit www.UHCHouseCalls.com or call toll-free 1-866-447-7868,
TTY 711, 8 a.m. – 8:30 p.m. Eastern Time, Monday – Friday.
Health questions can come up anytime. NurseLine provides you 24/7 access to a registered nurse1 who can help you with sudden health concerns as well as:
• Questions about a medication
• Finding a doctor or specialist
• Understanding an ongoing health condition or new diagnosis
For more information, call toll-free 1-877-365-7949, TTY 711, 24 hours a day,7 days a week.
We all want to live a healthier, happier life and Renew by UnitedHealthcare can be your guide.2 Renew, our member-only Health & Wellness Experience, includes:
• Inspiring lifestyle tips, coloring pages, recipe library, streaming music
• Interactive quizzes & tools
• Learning courses, health news, articles & videos, health topic library
As a UnitedHealthcare member you can explore all that Renew has to offer by logging into your member website.
Virtual Doctor Visits
See a doctor using your computer, tablet or smartphone. With Virtual Doctor Visits, you’re able to live video chat with a doctor from your computer, tablet or smartphone — anytime, day or night. You can ask questions, get a diagnosis, or even get medication prescribed and have it sent to your pharmacy. All you need is a strong internet connection.
Virtual Doctor Visits are good for minor health concerns like:
- Allergies, bronchitis, cold/cough
- Fever, seasonal flu, sore throat
- Migraines/headaches, sinus problems, stomach ache
You can find a list of participating Virtual Doctor Visit providers by logging into your member website.
Have questions or need help finding a provider? We're here to help.
Toll-free 1-866-291-1237, TTY 711, 8am - 8pm local time 7 days a week
Questions or Need Help Finding a Provider?
Have questions or need help finding a provider? We’re here to help:
Toll-free 1-866-291-1237, TTY 711,
8 a.m. – 8 p.m. local time, 7 days a week
Virtual Behavioral Health Benefits
Talk to a behavioral health specialist anytime using live video chat using your computer, tablet or smartphone anytime, day or night.
Virtual Behavioral Health Visits may be best for:
• Initial evaluation
• Medication management
• Trauma and loss
• Stress or anxiety
You can find a list of participating virtual behavioral visit providers by logging into your member website.
Renew Active® is the gold standard in Medicare fitness programs for body and mind. And it’s available with your UnitedHealthcare® Medicare Advantage plan at no additional cost.
A free gym membership
Access to our nationwide network of gyms and fitness locations. It’s the largest of all Medicare fitness programs, including many premium gyms
An annual personalized fitness plan
Allows you to bring a family member or friend to the gym with you to assist in your workout, at no additional cost
Access to thousands of on-demand workout videos and live streaming fitness classes
An online brain health program from AARP Staying Sharp with exclusive content for Renew Active members.
Brain health assessment
Interactive brain health challenges
Guide to Music and Brain Health, videos, fun games and more
Connect with other health-minded members.
Social activities at local health and wellness classes and events
Step challenges with other members through the Fitbit® Community for Renew Active — no Fitbit device is needed. Joining the community also provides access to Fitbit PremiumTM.
To learn more, visit UHCRenewActive.com. You can call the Customer Service number on the back of your member ID card with any questions or to get your confirmation code effective January 1, 2022.
Solutions for Caregivers
At no additional cost, Solutions for Caregivers supports you, your family and those you care for by providing information, education, resources and care planning.
• Get helpful advice, and assistance finding services and programs from a professional care manager
• Have a registered nurse perform an in-person assessment of your situation
• Receive a personalized care plan with recommendations and resources
For more information, call toll-free 1-866-896-1895, TTY 711, 24 hours a day,
7 days a week. Access educational resources, discounted products and services anytime online at www.UHCforCaregivers.com/welcome/uhcretiree. Use code uhcretiree when creating an account.