County Executive David Crowley

Intern With the Office of Milwaukee County Executive David Crowley

The County Executive is the head of the executive branch of Milwaukee County’s government, leading the nearly 20 departments that provide critical services and infrastructure to its residents. Interns will assist in responding to constituent concerns via phone, email and letters; draft written deliverables like policy reports, social media posts, communications materials and proclamations; and monitor the day-to-day issues affecting Milwaukee County with the objective of increasing the intern’s knowledge of and exposure to the systems and function of local government. This internship assists people in building the skills they need to be successful in their professional careers and to help foster a continued sense of public service within their communities. Pay: $15/hr.

Job Responsibilities

• Constituent Services Support: Interns will assist in documenting, monitoring, and responding to constituent concerns via phone, email, and letters. Further, interns will assist in generating and distributing constituency reports, as well as track the trends of the kind of constituent cases appearing within the County Executive’s office
• Written Communications: Interns will assist in the creation of first drafts for various written documents such as proclamations, social media content, press releases, appointment letters, congratulatory notes, thank you letters, and other written communications
• Front Desk Coverage: Interns will support front desk operations by directing constituent calls to the correct individuals, offices, and departments and providing support to in-person contacts
• Administrative Tasks: Interns will assist on various administrative tasks in order to support an efficient workflow within the Office of the County Executive. These tasks could include, for example, the creation and maintenance of spreadsheets, filing of records, scheduling, updating of CRM tools such as Salesforce, and tracking of legislation
• Special Projects: Interns will assist on various projects supporting the mission of the executive branch that arise due to the continuously shifting atmosphere of the department. These projects may be assigned by the Senior Constituent Services Specialist, or by other members of the office, including those working in legislative affairs, community relations, communications, and other fields
• Ability to push, pull, carry and lift up to 25 lbs
• Other duties as assigned

Education, License/Certification and Experiences

• High school diploma or GED equivalency required
• Experience or current major in political science, public administration, economics, urban studies, journalism, public relations or communications preferred
• Intermediate knowledge of all related computer and software applications such as Microsoft Word, Excel, Outlook, PowerPoint and Teams required
• Basic knowledge or previous use of a CRM tools such as Salesforce preferred

Interested applicants can apply online with a resume, cover letter and writing sample. Milwaukee County is committed to diversity. Candidates whose backgrounds are underrepresented in government are encouraged to apply. Call our office at (414) 278-4246 or email Regan Andersen with any questions.

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