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Language Access

 

Milwaukee County is committed to helping residents with limited English proficiency access services. The Milwaukee County Office of Equity provides Language Access technical support to Milwaukee County departments for community events, emergency services, departmental programming, or departmental services. During the early stage of this initiative, we have collaborated with County departments and community partners on multiple County projects and community events.

Bar chart showing by year and quarter the sum of item requested for translation: 2025 quarter 3 - 12 items, quarter 4 - 1 item; 2026 quarter 1 - 6 items, quarter 2 - 1 item, quarter 3  - 3 items, quarter 4 - 3 items

Language Access and Milwaukee County

The Office of Equity partners with departments across Milwaukee County to provide language access training and coordinated translation and interpretation services. By building staff capacity and ensuring consistent support, these collaborations help more residents receive clear, culturally accurate, responsive information and improve their ability to navigate county programs and services.

Bar chart showing sum of item requested for translation by language for third quarter 2025 to third quarter 2026: Spanish - 16 requests, Arabic 3 requests, Hmong 2 requests, language set requests, Dari 1 request, Pashto 1 request,Urdu 1 request

Language Access Equity in Action

To meet urgent communication needs during the August 2025 floods, the Office of Equity delivered 8 translated essential documents across three languages: Spanish, Arabic, and Hmong. The availability of this information helped residents communicate directly with service providers and access recovery support without barriers, ensuring residents received clear, accessible information when it mattered most. The Office of Equity also facilitated requests for language access support for key community events such as budget listening sessions and town halls, which expanded the ability for Milwaukee residents to participate and engage civically.

Bar chart of sum of items requested for translation by event: Flood Recovery Resources-PSA -8, Public Meeting-Future State Project-5, Department Signage -4, Community Event -3, Budget Listening Sessions -2, Departmental signage -2, 2026 Budget Recap Document - 1, Community Event Information -1

 

Language Access Technical Assistance

The Office of Equity provides year‑round language access support to Milwaukee County departments and residents. Services include translation for internal documents, interpretation for one‑on‑one and group interactions, and language support for community events. The office delivers these services in the languages most requested by Milwaukee residents.

Departments and organizations can request assistance from the Office of Equity as part of their efforts to increase awareness and participation in Milwaukee County programs, services, and activities among residents with Limited English Proficiency. Click on the Language Access Technical Assistance button to request help.

Language Access Technical Assistance

Bar chart showing the count of departmental request for language access technical assistance by request type from quarter 3 2025 to quarter 3 2026: Language training - 14, Document translation - 5, Consultation - 3, Language interpreter - 2, Signage translation -1, Translate PSA -1