Behavioral Health Division





Look inside the Behavioral Health Division, and discover how a career at BHD makes a difference.



Get a quick lesson on the acronyms we use at the Behavioral Health Division so you can speak our language as you browse our pages.

View our List of Acronyms


The Milwaukee County Behavioral Health Division through early assessment and intervention promotes hope for individuals and their families through innovative recovery programs in behavioral health wellness, recovery, research and education.



The Milwaukee County Behavioral Health Division, through fostering strategic community partnerships, will become an Integrated Behavioral Health System providing a dynamic, and comprehensive array of services, including community based, emergency, and acute services, to meet the behavioral health care needs of individuals and families.


The Behavioral Health Division provides care and treatment to adults, children, and adolescents with mental illness, substance use disorders, and intellectual disabilities through both County-operated programs and contracts with community agencies.  Services include intensive short-term treatment through our crisis services and inpatient services, as well as a full array of supportive community services for persons with serious mental illness and substance use disorders. Long-term inpatient care is provided through the Division's nursing home programs.


Check back regularly to view our data dashboard that is maintained and updated in conjunction with community-wide mental health redesign initiatives.


 Long-term Unit Closures

Please click here for some Frequently Asked Questions regarding the long-term care unit closures at BHD.

The Behavioral Health Division's Trauma-Informed Care (TIC) Committee launched a project in 2011 aimed at educating all staff about Trauma-Informed Care and beginning a culture of change.  Below is a link to additional information on TIC. 


Trauma-Informed Care PowerPoint presentation




Links to additional mental health resources:




BHD Privacy Notice







General Information


Milwaukee County Behavioral Health Division 

9455 Watertown Plank Road,  Milwaukee, WI 53226




Medical Records /

Release of Information

414-257-6981 or 414-257-7245

Fax: 414-257-8167


Human Resources



Michael Lappen, MS, LPC



Administrative Contact:

Jodi Mapp





24-Hour Crisis Line



Milwaukee Regional Medical Center Resource Guide




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