Behavioral Health Division

link to >>> BHD Mission and Vision Statement


The Behavioral Health Division provides care and treatment to adults, children, and adolescents with mental illness, substance use disorders, and intellectual disabilities through both County-operated programs and contracts with community agencies.  Services include intensive short-term treatment through our crisis services and inpatient services, as well as a full array of supportive community services for persons with serious mental illness and substance use disorders. Long-term inpatient care is provided through the Division's nursing home programs.


Check back regularly to view our data dashboard that is maintained and updated in conjunction with community-wide mental health redesign initiatives.


 Long-term Unit Closures

Please click here for some Frequently Asked Questions regarding the long-term care unit closures at BHD.


The Patient & Family Education Series

The Milwaukee County Behavioral Health Division's Chief Medical Officer, John Schneider, MD is presenting a series of presentations focused on education for patients and family members. The panel discussions will provide a brief overview of an important mental health related community issues and a series of questions and answers from panel members. There will also be open questions for the panel members from the audience. 


Contact Jennifer Eckert at (414) 257-7217 to volunteer support or get more information.



BHD has rolled out a new Employee Handbook.   Access to the latest version of the handbook is available on the upper right hand corner of this page.




The Behavioral Health Division's Trauma-Informed Care (TIC) Committee launched a project in 2011 aimed at educating all staff about Trauma-Informed Care and beginning a culture of change.  Below is a link to additional information on TIC. 


Trauma-Informed Care PowerPoint presentation



Below is a listing of BHD Management Staff with contact information for business purposes. 


The emails and numbers below are not intended for provision of treatment. 


If you are in need of mental health services, contact your current provider or call the Crisis Line at 257-7222. 

For life-threatening emergencies, call 911 immediately.


Karen Adair, Assistant Administrator - Acute Inpatient Services



Jennifer Bergersen, Associate Administrator - Chief Clinical Officer



Steve Delgado, Director of Environment of Care Services



Randy Olezak, Associate Administrator - Fiscal



John Schneider, MD FAPA  - Executive Medical Director


Amy Lorenz, Administrator - Community Access to Recovery Services



Bruce Kamradt, Assistant Administrator - Child & Adolescent Community Services-Wraparound Milwaukee



Amy Lorenz, Assistant Administrator - Crisis Services



Dan Langenwalter, Administrator - Nursing Home Services


Alicia Modjeska, RN, BSN, MA - Chief Administrative Officer




Links to additional mental health resources:




BHD Privacy Notice







General Information


Milwaukee County Behavioral Health Division 

9455 Watertown Plank Road,  Milwaukee, WI 53226




Medical Records /

Release of Information

414-257-6981 or 414-257-7245

Fax: 414-257-8167


Human Resources



Patricia Schroeder



Administrative Contact:

Jodi Mapp





24-Hour Crisis Line




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