Customer Service

For questions on your child support case, please call our Customer Service Line.  Representatives are available between 8:00 a.m. and 4:30 p.m. Monday through Friday.  The call center is also closed on all state holidays.


Customer Service Line:  (414) 615-2593 



For information regarding Child Support payments, you may call the State's KIDS Information Line at 800-991-5530 (TDD 877-209-5209). To sign up to access your child support information online, go to Wisconsin Child Support Online Services. You will be asked to create a User ID and Password, and then an access code will be mailed to you. Once you have that access code, you can sign in anytime and see your payments, balances and other support case information.


Department of Child Support Services

John P. Hayes Center

901 N. 9th Street, Room 101

Phone:  (414) 615-2593

Fax:  (414) 223-1865



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