Child Support Services
Locate Absent Parents, Establish Paternity and Enforce Child Support Orders
Quick Links
- Apply for Services – New Case
- Apply for Services – Existing Case
- Back on Track Program
- Payments & Fees
- DCF Employer Information
- Parents in the Military
- How to Pay Support
- Establish Paternity
- Checking Your Payment/Account Information
- Payment Options
- Print Stip & Order
- Way2Go Debit Mastercard
- Print Motion Packet
- Customer Service
- Right to an Interpreter
- Civil Rights – English
- Civil Rights – Spanish
- Civil Rights – Hmong
Child Support in Your Neighborhood – Washington Park Library - June 15th
Child Support Services will be available in person at Washington Park Library on Monday, June 15th from 5 to 7 p.m.
Custodial and non-custodial parents can have their cases reviewed for:
- Enforcement
- Settlements
- Alternative payment plans
Referrals will be made to the appropriate Child Support Unit. Motion packets, stipulations, and sworn statements will be available as well as information on child support satellite locations and the Milwaukee Fatherhood Collaboration/FORGE program.
For more information, view the Child Support in Your Neighborhood flyer-English or Child Support in Your Neighborhood flyer - Spanish.
Washington Park Library
Back on Track Program
The Milwaukee County Department of Health and Human Services Child Support Services is excited to announce the launch of its Back on Track Program. This new initiative is designed to help parents who owe child support resolve outstanding issues and improve compliance with payment obligations.
The program offers a 2-for-1 incentive for individuals with child support arrears owed to the State before 1996—pay $1 toward child support arrears, and receive a $2 reduction in state debt. The program also provides additional support for modifying orders, addressing old warrants, assisting with employment searches, and offering guidance on understanding and resolving child support cases.
Milwaukee County residents experiencing child support challenges are encouraged to call (414) 615-2593 or email [email protected] to access the Back on Track Program, or visit the website.
Mission Statement
The Department of Child Support Services, through the utilization of community resources, promotes family stability, creating a better quality of life for the children of Milwaukee County.
Child Support Services Overview
We operate Wisconsin's child support program for Milwaukee County. In doing so, the Department locates absent parents, establishes paternity and establishes and enforces child support orders.
The Department of Child Support Services employees are dedicated to the goal of ensuring that all children are supported by both parents whenever possible. The Department manages over 125,000 IV-D cases for Milwaukee County.
We have five divisions:
- Establishment: Responsible for establishing paternity, obtaining support orders and maintaining the customer service unit for the department.
- Case Management: Responsible for income withholding, contempt actions, modification reviews, interstate enforcement and tax refund interception.
- Financial: Responsible for entering family court orders in Wisconsin's Kids Information Data System (KIDS) and proper disbursement of support payments.
- Legal: Responsible for representing the State of Wisconsin in family court hearings.
- Operations: Responsible for maintaining the infrastructure of the department: human resources, computers, supplies and budget.
Application for Services
To apply for child support services on an existing case, print this form: Apply for Services – Existing Case.*
To begin a new child support case, follow these steps: Apply for Services – New Case. *
If you are unable to print the forms, call customer service at (414) 615-2593 and we will mail you the form.
Mail or bring the completed form to:
Milwaukee Child Support Services
John P Hayes Center
901 North 9th Street, Room 101
Milwaukee, WI 53233
Most child support services are free to applicants. General child support services are free, but participants may be assessed fees for specialized services.
* Information provided on this form and attachments may be shared only for purposes of administering the child support program and other related programs [Wis. Stat. 49.83].
Customer Service
For information on your child support case, representatives are available Monday through Friday between 8 a.m. and 4:30 p.m. The last client is taken at 4:00 p.m. We are closed on state holidays.
Customer Service Line: (414) 615-2593
For information regarding child support payments, call the KIDS Information Line.
KIDS Information Line: (800) 991-5530
(877) 209-5209 TDD
Other Services
Payments & Fees
Find 24-hour payment and collection information on your child support case using Checking Your Payment/Account Information.
Establish Paternity
The paternity establishment unit's primary responsibility is to conduct interviews and file court actions to establish paternity for the children of Milwaukee County. Call (414) 278-5200 to schedule an interview
For Employers
Employers can get information about Wisconsin Support Collections Trust Fund services, report employment status changes and resolve remittance problem by calling the Employer Interactive Voice Response System at (877) 209-5211. Contacts and resources for employers can also be found on DCF Employer Information.