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Information for Organizations That Represent Behavioral Health Services in the Community

Community Access to Recovery Services (CARS) Providers

Provider Network Credentialing Program

On July 1, 2019, the Milwaukee County Mental Health Board (MHB) approved the Milwaukee County Behavioral Health Division (BHD) Provider Network Credentialing Program. The purpose of the BHD Provider Network Credentialing Program is to ensure that its physician, advanced practice nurse and licensed clinical and counseling psychologist practitioners participating, or those seeking to participate, in the network meet the established minimum thresholds for participation, which include, but are not limited to, the standards of professional licensure, training and certification. 

Provider Network Practitioner Credentialing

Universal Application for Initial Screening

Recredentialing Application

Insurance Information

Last updated 12/26/2019

2023 CARS NIATx Change Project Collaborative Meetings

CARS will resume virtual NIATx Change Project Collaborative meetings in 2023. All meetings will take place on the third Wednesday of the month from 9:30 - 10:30 a.m.

Updates about the collabortive can be found on the MC3 website at:

For more information, contact [email protected] or [email protected] or [email protected]


My Home / CARS Collaboration

To view the meeting where the My Home staff educated CARS case manager/care coordinators on Sept. 3, 2020, click here.

My Home Monthly Match Report

Case Manager Change Form


Motivational Interviewing (MI) Peer Learning Group

The Milwaukee County MI Peer Learning Group will meet monthly to help deepen the understanding of MI skills through review of the principles and practice. This learning environment will a safe way to hone your skills and get feedback for others to enhance the art of communicating and interacting with others.

Click here for the flyer

Join us the first Thursday of the month from 9:00-10:30.  Each Month will be new topic/discussion, so if you miss one, that is OK.

Please Use this Link to Join the MI Peer Learning Group Monthly 2023 MI Peer Learning Group:  

2023 MI Peer Learning Group

Questions:  [email protected]




CARS Housing Initiative

All community contracted providers need to be familiar with the policy CARS Housing Guidelines for Case Management Providers policy.

Housing Collaborative:  All CARS contracted providers and each case manager/care coordinator is welcome to attend a monthly collaboration meeting regarding Housing.  Meetings will include updates from our partners at the Milwaukee County Housing Division, Sharing of Resources, Networking, and Complex Case Reviews.

Housing Collaborative meetings will take place on the Second Monday of each month from 1 PM to 2:30 PM.

Interested in getting even more involved?  Stay on the meeting from 2:30 PM to 3 PM to be a part of our Steering Committee.

Any staff that attends the Housing Collaborative will be considered a Housing Champion!  Our goal is to build a network of staff that are knowledgable about housing in the Milwaukee community.  We want as many Housing Champions as possible!

To become a Housing Champion, attend a monthly meeting!  Click here for the flyer and Teams Link.

Click HERE for access to all meeting notes.

Resource:  Learning more about how to help those individuals that have no income with resources, housing, application fees, moving fees, etc.  To view the PPT click here

To view the Coordinated Entry Housing Questionnaire click here

2023 All-Provider Meetings

All-Provider meetings are currently being held virtually on Teams. An agenda will go out in the week prior to the meeting.  Here is the link to the meeting:


Microsoft Teams meeting

Join on your computer, mobile app or room device

Click here to join the meeting

Meeting ID: 235 376 224 789 Passcode: z8fq5q

Download Teams | Join on the web

Or call in (audio only)

+1 414-436-3530,,145794827#   United States, Milwaukee

Phone Conference ID: 145 794 827#

Find a local number | Reset PIN

Learn More | Meeting options

CARS Policies and Procedures

Per Attachment J of the contract, the following DHHS and CARS policies are relevant to all CARS providers.

Department of Health and Human Services (DHHS) 

BHS Policies

IPS Program 




CARS Contact Info

Community Access to Recovery Services

1220 W. Vliet, 3rd Floor

Milwaukee, WI 53205-2117

(414) 289-6085

(414) 454-4242 (fax)

Amy Lorenz, Deputy Administrator

[email protected]

(414) 257-7729 Phone

(414) 454-4242 Fax

Jennifer Wittwer, Director

[email protected]

(414) 257-4704 Phone

(414) 454-4242 Fax

Comprehensive Community Services (CCS)

Resources for CCS Providers

CCS Orientation Training Videos

Presentations That Accompany Videos

CCS Overview Training

Replaces Module 1 in the video series above.

New CCS staff should attend the live Teams trainings that occur on the fourth Tuesday of each month of 2023 from 9 a.m. - noon (January through November).  RSVPs are required to attend the monthly training. Email Andrew Xiong to RSVP.

CCS Overview Power Point

This training requires four pre-requisites:

1.  Medicaid overview 

2.  Tour of SharePoint

3.  Orientation and training checklists

4.  Person-Centered Planning

CCS Recovery Advisory Committee (RAC)

RAC Flyer

To view all RAC meeting minutes, click HERE



1220 W. Vliet St.

Suite 301

Milwaukee, Wisconsin 53205

Our Vision

Together, creating healthy communities.

Our Mission

Empowering safe, healthy, meaningful lives.

Our Values

Partnership, Respect, Integrity, 

Diversity, Excellence

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