Energy Assistance Program
You May Qualify for More Help
Qualifying for Energy Assistance gives you access to other benefits:
Crisis Benefits
If you have no heat, have received a disconnection notice, or are nearly out of stored fuel and cannot afford a refill, you may be eligible for crisis help. Crisis help is based on the need, the resources of your household, your payment history and availability of funds. Note: Crisis benefits are not eligible for FAIR hearings.
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Our survey only takes a couple minutes, and will help us serve everyone in need of help with their energy bills a little better.
Assistance With High Utility Balances
You may be eligible for assistance with a high utility balance if you have received a disconnection notice or have had your fuel or electric service disconnected.
Eligibility is based on how many times you have received crisis assistance, how many payments you have made to your utility company and how much you have paid to the utility company.
Heating System Repair or Replacement
If you're a qualified Energy Assistance client, and your furnace, boiler or other heating system quits during our heating season (October 1 through May 15), dial 211 at any time, 24-hours-per-day, 7-days-per-week, and we will help you repair, or even replace when necessary, your non-operating heating system.
Homeowners who qualify for WHEAP benefits can qualify for furnace repair. Renters can qualify. Your landlord must also be eligible for WHEAP.
Fuel Oil or Other Bulk Fuel
Bulk fuels like propane and fuel oil often require a minimum order for the fuel company to deliver and the need never arises at a convenient time. Crisis Assistance may be available to help you meet the minimum order cost.
Weatherization Program
One of the best ways to make sure your energy bills stay where you can afford them is to make sure your home uses energy efficiently. Your local weatherization agency can help you insulate your home and water heater, install energy-efficient lighting, reduce air leakage and replace old and inefficient appliances and heating systems. The Weatherization Program targets homes with excessive energy use and homes with elderly or disabled residents, or young children (under six years old).
We can insulate attics and walls, install energy efficient lighting and thermostats, seal up air leaks and provide money-saving tips on maintenance and conservation.
Warming Room Updates
Milwaukee Continuum of Care partners Capuchin Community Services (St. Benedict the Moor) will provide overnight shelter for up to 80 single adults and Repairers of the Breach will provide overnight shelter for up to 60 single adults, both opening on nights with temperatures forecasted to be 20 degrees or below.
St. Benedict the Moor’s warming room, 924 W. State Street, will be open to provide single adults with overnight shelter from 7 p.m. to 7 a.m. St. Benedict the Moor’s warming room will be accessible through 2-1-1 referral and walk in. Repairers of the Breach’s warming room, 1335 W. Vliet Street, will admit those in need of shelter on a walk-in basis from 7 to 10 p.m. and will be open as an overnight shelter until 7 a.m. Milwaukee Rescue Mission Safe Harbor emergency shelter, 1820 W. Wells St., will expand their capacity to add an additional 50 overnight shelter beds for single adult men beginning next week.
Continuum of Care emergency shelters Guest House of Milwaukee and Salvation Army of Milwaukee have also recently expanded their overnight shelter capacity to keep more people who are unsheltered safe and out of the cold weather. Additional Milwaukee warming room location information will be announced at a later date.
Those seeking safety from the cold during the daytime in Milwaukee County are encouraged to go to:
- Repairers of the Breach (1335 W. Vliet St.,) open Monday through Saturday from 7 a.m. to 4 p.m.
- Salvation Army Corps locations at 1645 N. 25th St., open Monday through Friday 9 a.m. to 3 p.m. 4129 W. Villard Ave., Milwaukee, open Monday through Friday 9 a.m. to 4 p.m.; 2900 W. Coldspring Road., Greenfield, open 9:30 a.m. to 3 p.m., Monday through Thursday and Friday from 9:30 a.m. – 12:30 p.m.
- Milwaukee Rescue Mission (1820 W. Wells St.,) open for day shelter any days the temperature is forecasted to be 32 degrees or below.
- Any public building such as Milwaukee County Public Library branches or Milwaukee County Senior Centers.
All those seeking shelter, energy assistance or other supportive services in Milwaukee County should contact 2-1-1 for assistance and referrals to community resources through any of the following means:
Dial: 2-1-1, or (414) 773-0211
- To avoid being charged a long-distance fee, call 2-1-1 toll-free at (866) 211-3380
Text your zip code: TXT-211{898-211} Mon.- Fri. 9 a.m.-9 p.m.
Chat online: www.impactinc.org/impact-211
Visit Coordinated Entry for Homeless Services (Resource Center), 1918 N. 6th Street, Alley Entrance, Walk in Hours: Monday, Wednesday and Thursday 8 -11:30 a.m., Tuesdays 1 to 3:30 p.m.
Email: mailto:ceteam@impactinc.org if special accommodations are needed to complete a services assessment.
Milwaukee County Energy Assistance in the News