County of Milwaukee
Milwaukee County Wisconsin
 

Frequently Asked Questions

Regarding County Services

Get help with COVID-19: Apply for rent or mortgage assistance and learn more about Milwaukee County’s ongoing response.

Milwaukee County Services

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  Q: WHEN WILL THE COURTHOUSE REOPEN?

A: The Milwaukee County Circuit Court is operational, but service is significantly reduced to help stop the spread of COVID-19. Please do not come to the downtown County Courthouse or the Vel Phillips Youth and Family Justice Center if you are sick. Prior to any attempt to physically access the Courthouse, call the Milwaukee County Circuit Court at (414) 278-4190 or visit https://county.milwaukee.gov/EN/Courts

  Q: IS THE APRIL 7 ELECTION GOING TO BE POSTPONED?

A: Government officials are monitoring the situation. At this point, Wisconsin’s Democratic presidential primary, statewide and local elections are still taking place on April 7, 2020, which includes in-person voting using social distancing and enhanced cleaning of polling locations. People are strongly encouraged to vote absentee for the election. Absentee ballots can be requested online through April 2, 2020 at: https://myvote.wi.gov/en-US/VoteAbsentee

  Q: WHERE DO I GO TO RECEIVE INFORMATION ABOUT A TRIAL OR COURT SERVICES?

A: All civil and criminal jury trials statewide through May 22, 2020, are postponed and, subject to certain exceptions, all proceedings in the courts of this state are to be conducted via remote audio-video technology if practicable. For the latest information, visit https://county.milwaukee.gov/EN/Courts

  Q: WILL JURY DUTY BE CANCELED?

A: The Supreme Court of Wisconsin issued an order suspending all jury trials until May 22, 2020. This means all jurors summoned for jury duty will not have to serve during this time period. Those summoned will be considered to have satisfied their jury duty requirement for four years. For the latest information, visit county.milwaukee.gov and click on JURY DUTY.

  Q: HOW WILL I BE ALERTED IF MEETINGS OR HEARINGS ARE CANCELED OR RESCHEDULED?

A: County departments and facilities are closed to the public or are operating at a reduced capacity. To find closures and service changes, visit https://county.milwaukee.gov/EN/COVID-19 . For more specific information, visit https://county.milwaukee.gov/EN and search for specific departments.

  Q: IS THE REGISTER OF DEEDS OPEN? CAN I STILL APPLY FOR A MARRIAGE LICENSE, OR OBTAIN A BIRTH CERTIFICATE OR DEATH CERTIFICATE?

A: While the office is closed to the public, the Register of Deeds will continue to process Birth, Death, Marriage, Divorce and Domestic Partnership/Terminations, other certificates and licenses by mail, email, internet orders or fax at (414) 223-1942. For more information, visit https://county.milwaukee.gov/EN/Register-of-Deeds/Vital-Records

  Q: CAN I STILL ACCESS CHILD SUPPORT PROGRAMS?

The Child Support Services office is closed to the public. There are different payment options available. For case information, call (414) 615-2593 or email.

  Q: WILL VETERAN BENEFITS BE AFFECTED DURING THIS TIME?

A: The Veteran's Service Office is closed to the public. For more information about benefits, call (414) 266-1234 or visit https://county.milwaukee.gov/EN/Veterans-Services

  Q: HOW WILL SENIOR CENTERS AND SENIOR SERVICES BE AFFECTED?

A: For updates on the status of Senior Centers, Aging Resource Center and Meals on Wheels, click here. The Aging Resource Call Center is conducting their appointments over the phone at (414) 289-6874. For the latest information, visit https://county.milwaukee.gov/EN/Department-on-Aging

  Q: WILL BEHAVIORAL HEALTH DIVISION AND DISABILITIES SERVICES DIVISION BE ACCESSIBLE?

A: The Behavioral Health Division is closed to the public, but open for essential services. Psychiatric Crisis Services, Emergency Room and Circle Drive Entrance are open. For the latest information, visit https://county.milwaukee.gov/EN/DHHS/BHD

For updates on the status of Disabilities Services, click here. For the latest information, call the Disability Resource Call Center at (414) 289-6660 or visit

https://county.milwaukee.gov/EN/DHHS/DSD

  Q: WILL HOUSING SERVICES BE ACCESSIBLE?

A: The Milwaukee County Housing Division teams are working offsite and will be available by phone. If you receive rental assistance through Milwaukee County, there will not be a disruption in rent payments. For additional information, contact the Housing Division staff member assigned to your case or visit https://county.milwaukee.gov/EN/DHHS/Housing. Individuals in need of shelter can call 2-1-1.

  Q: ARE CORRECTIONAL FACILITIES CLOSED FOR VISITATION?

A: The House of Correction is allowing video visitations only. To schedule a visit, go to https://county.milwaukee.gov/EN/House-of-Correction

 

The Milwaukee County Jail is allowing video visitations only. Non-contact attorney visitation is also available onsite. To schedule a visit, go to

https://county.milwaukee.gov/EN/Sheriff/How-Do-I/Visit-an-inmate

 

The Milwaukee Detention Center has suspended in-person personal and professional visits, but visits can be done by phone.

  Q: WILL MILWAUKEE COUNTY TRANSIT STILL RUN?

A: MCTS continues operations on a reduced schedule. MCTS buses that run on weekdays are now using a Saturday schedule. This reduction in service includes the suspension of all Freeway Flyer routes. Starting Saturday, March 28 and lasting until further notice, MCTS is suspending fare collection and informing riders that they must enter and exit the bus through the back door only, unless they need assistance with a mobility device or other ADA accommodation. Suspending fare collection limits the interaction between passengers and bus drivers during the COVID-19 pandemic. Remember, only ride the bus if you HAVE to. Read more here.

  Q: IS MITCHELL AIRPORT STILL OPERATING AS NORMAL?

A: Milwaukee County and Mitchell Airport are monitoring the situation. At this point, the airport remains open to travelers. For the latest information, visit https://www.mitchellairport.com/airport-service-alert

  Q: HOW WILL I RECEIVE INFORMATION REGARDING COVID-19 CASES?

A: Milwaukee County will hold a media briefing daily at 4 p.m. to provide the latest information on COVID-19. We will also share any updates on the COVID-19 webpage, which includes a map of cases in Milwaukee County that is continuously updated.

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