Bulletin #6 (7/2/15)

Avatar Transition Bulletin #6

Thursday, July 2, 2015


Go-Live Update: Mark your calendars for September 1!

We have experienced some unanticipated delays in bringing all of the required elements of Avatar and Provider Connect to a “live state” within our original plan dates. While these delays were not foreseeable, they are not uncommon when rolling out a software on this scale. Foremost we wanted to assure that once we have Avatar and Provider Connect in a ready-state that we have sufficient time to test that it works in our environment and meets our collective needs. We are working closely with our vendor, and given their commitment to certain delivery dates, we feel confident that we will be able to deliver a platform with all of the functionality needed for us to work closely with you to provide the best care possible for the individuals we serve.


We will be continuing with our training schedule, please look for a new release shortly. We anticipate that this change will provide us with additional time that we can put to good use.


Please mark your calendars: Community Go-Live, September 1, 2015.

BHD 24-Hour Crisis Line
(414) 257-7222
BHD Access Clinic
(414) 257-7665
CARS Division
9455 W. Watertown Plank Road (map)
Milwaukee, WI 53226
(414) 257-8095
(414) 454-4242 (fax)
Amy Lorenz, Deputy Administrator
(414) 257-7729 Phone
(414) 454-4242 (fax)
Jennifer Wittwer, Associate Director
(414) 257-4704 Phone
(414) 454-4242 (fax)

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