WIser Choice Provider Network

Community Access to Recovery Services (CARS) 

Community Access to Recovery Services (CARS) — a branch of the Behavioral Health Division — provides a full array of supportive, recovery-oriented services for persons with severe and persistent mental illness and/or issues with alcohol or other drug abuse. The CARS Division serves over 10,000 Milwaukee County residents each year through its SAIL and WIser Choice programs, which work together to ensure that individuals receive trustworthy, high quality, reliable services for mental health and/or AODA needs. 
Service Access to Independent Living (SAIL)
The SAIL program helps adults with mental illness achieve the greatest possible independence and quality of life by assessing individual needs and facilitating access to appropriate community services and supports.  Individuals can receive referrals to a variety of services, including:
Targeted Case Management;
Community Support Programs;
Day Treatment;
Group Home Placements;
Community Recovery Services (CRS); and
Call (414) 257-8095 for guidance on accessing SAIL services for yourself or someone else. Qualified mental health professionals may also refer an eligible individual by completing the SAIL referral form, available in the Forms section of this site. 
Individuals who are uninsured or indigent may access outpatient mental health treatment by contacting the BHD Access Clinic at (414) 257-7665. 
Wisconsin Supports Everyone's Recovery (WIser) Choice
WIser Choice is Milwaukee County’s public alcohol and drug treatment and recovery service system. Partnerships with community partners have expanded the choice of providers for clinical treatment and recovery support services for eligible individuals. WIser Choice is open to County residents ages 18-59 with a history of alcohol or drug use, with priority given to families with children and pregnant women (regardless of age). Individuals may access the WIser Choice system by visiting one of the Central Intake Units (CIU):
611 West National Avenue, Milwaukee
Temporarily relocated:
6737 West Washington Street, Suite 2225
(414) 649-4380
M&S Clinical Services
2821 North 4th Street, Milwaukee
(414) 263-6000 
CIUs conduct assessments on a first-come-first-served basis, Monday thru Friday, and provide referrals to treatment services, including: Outpatient; Care Coordination; Day Treatment; Residential; Methadone Maintenance; Detoxification; and Recovery Support Services
WIser Choice Provider Information: 
Contact Janet Fleege at (414) 257-6925 or Jennifer Wittwer at (414) 257-4704 for more information.
Milwaukee Co-Occurring Competency Cadre (MC3)
MC3 is a system-wide initiative to improve the service quality and experience for Milwaukee County residents with complex and co-occurring needs.  The Vision is that every program and person in the MC3 will become a welcoming, person-centered, trauma-informed, recovery-oriented, co-occurring capable program.  The Milwaukee County Behavioral Health Division and CARS Division are proud members of MC3. 
For more information on MC3 and how you or your agency can get involved, please contact our MC3 Coordinator at (414) 257-5413.
2015 All Provider Meetings:
•     February 19     •     May 14     •     August 13     •     November 12     •
All Provider Meetings are held from 9:00 to 11:00 a.m. in Room 104 at the Coggs Human Services Center, 1220 W. Vliet Street.
2015 CARS NIATx Collaborative Meetings:
•     January 21     •     March 18     •     May 20     •     July 15     •     September 16     •     November 18     •
All CARS NIATx Collaborative Meetings are held from 9:00 to 10:00 a.m. at St. Charles Youth & Family Services on S. 84th Street.
Other News & Resources
Contact Information
Community Access to Recovery Services
9201 Watertown Plank Road
Milwaukee, WI 53226
(414) 257-8095
(414) 454-4242 (fax)
Susan Gadacz, Administrator
(414) 257-7023 Phone
(414) 257-8198 Fax
Jennifer Wittwer, Associate Director
(414) 257-4704 Phone
(414) 257-8198 Fax

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