Community Services Branch *

Community Access to Recovery Services (CARS) Division 

 
The Community Access to Recovery Services (CARS) Division provides a full array of supportive, recovery-oriented services for persons with severe and persistent mental illness and/or issues with alcohol or other drug abuse. The CARS Division serves over 10,000 Milwaukee County residents each year through its SAIL and WIser Choice programs, which work together to ensure that individuals receive trustworthy, high quality, reliable services for mental health and/or AODA needs.
 
Service Access to Independent Living (SAIL)
 
The SAIL program helps adults with mental illness achieve the greatest possible independence and quality of life by assessing individual needs and facilitating access to appropriate community services and supports.  Individuals can receive referrals to a variety of services, including:
 
► Targeted Case Management;
► Community Support Programs;
► Day Treatment; and
► Group Home Placements
 
For guidance on how to access SAIL services for yourself or someone else, you may call (414) 257-8095, or a qualified mental health professional may also refer an eligible individual by completing the SAIL referral form, available in the Forms section of this site. 
 
Individuals who are uninsured or indigent may access outpatient mental health treatment, including medication management and therapy, by contacting the BHD Access Clinic at (414) 257-7665.
 
WIser (Wisconsin Supports Everyone's Recovery) Choice 
 
WIser Choice is Milwaukee County’s public alcohol and drug treatment and recovery service system.  Partnerships with community partners have expanded the choice of providers for clinical treatment and recovery support services for eligible Milwaukee County residents.  WIser Choice is open to Milwaukee County residents between the ages of 18-59 who have a history of alcohol or drug use, with a special emphasis on families with children and pregnant women (regardless of age).  Individuals may access the WIser Choice system by visiting one of the Central Intake Units (CIU):
 
IMPACT
611 West National Avenue
Milwaukee, WI 53204
(414) 649-4380

M&S Clinical Services
2821 North 4th Street
Milwaukee, WI 53212
(414) 263-6000 
 
The CIUs conduct assessments on a first-come-first-served basis, Monday thru Friday, and provide appropriate referrals to treatment services, including:
 
► Outpatient
► Care Coordination
► Day Treatment
► Residential
► Methadone Maintenance
► Detoxification
► Recovery Support Services
 
WIser Choice Provider Information:
 
 
Providers with questions or concerns may contact Janet Fleege at 257-6925 or Jennifer Wittwer at 257-4704.
 
Milwaukee Co-Occurring Competency Cadre (MC3)
 
MC3 is a system-wide initiative to improve the service quality and experience for people Milwaukee County residents with complex and co-occurring needs.  The Vision is that every program and person in the MC3 will become a welcoming, person-centered, trauma-informed, recovery-oriented, co-occurring capable program.  The Milwaukee County Behavioral Health Division and CARS Division are proud members of MC3.  For more information on MC3 and how you or your agency can get involved, please contact our MC3 Coordinator at (414) 257-5413.
 
Other News & Resources
 
 
 
Contact Information
 
Community Access to Recovery Services Division
9201 Watertown Plank Road
Milwaukee, WI 53226
(414) 257-8095
(414) 454-4242 (fax)
 
Susan Gadacz, Administrator
(414) 257-7023 Phone
(414) 257-8198 Fax
 
Jennifer Wittwer, Associate Director
(414) 257-4704 Phone
(414) 257-8198 Fax
 
 
 

 

 
 
BHD 24-Hour Crisis Line
(414) 257-7222
 
BHD Access Clinic
(414) 257-7665
 
CARS Division
9201 Watertown Plank Road (map)
Milwaukee, WI 53226
(414) 257-8095
(414) 454-4242 (fax)
 
Susan Gadacz, Administrator
(414) 257-7023 Phone
(414) 257-8198 Fax
 
Jennifer Wittwer, Associate Director
(414) 257-4704 Phone
(414) 257-8198 Fax