Office of Emergency Management (OEM)

Emergency Medical Services Division


Milwaukee County Standards of Care Manual


Milwaukee County Office of Emergency Management (OEM)-EMS division (MCEMS) Standards of Care Manual (SOC) includes; medical policies, operational guidelines, practice guidelines, practical skills, meant to guide prehospital medical care provided within Milwaukee County EMS systems. The Standards of Care Manual is broken down into the following sections; Universal Care/Operations, Cardiovascular, General Medicine, GI-GU-GYN, Pediatric Specific, Respiratory/Airway, Research, Resuscitation, Special Operations/ TEMS, Toxins/Environmental and Trauma. The Standards of Care manual contents were reviewed and approved by the OEM-EMS division Program Director and the OEM Medical Director.  This manual will be reviewed at least annually. Updates to the Standards of Care Manual will also be updated on the Office of Emergency Management – EMS Division web site accordingly.


The OEM- EMS App is now available for free!  
The Standards of Care manual and other references can now be downloaded for free from iTunes  or Google Play:

Click here for IOS (Apple) devices
Click here for Android devices (Google Play)




**Disclaimer: The protocols and practical skills within the Standards of Care manual are designed for EMS providers within the MCEMS system, and should not be used for any medical guidance or patient care outside of Milwaukee County nor by any providers other than those within the MCEMS system unless approved by an EMS system medical and agency director. 

Office of Emergency Management - Emergency Medical Services Division
633 W. Wisconsin Ave., Suite 700 
Milwaukee, WI 53203

Kenneth Sternig | Director, EMS Division

Office of Emergency Management
414.226.7326 (Office)
414.278.4709 (24/7 OEM Dispatch)
633 W. Wisconsin Ave., Suite 700
Milwaukee, WI 53203

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