Welcome! This site is intended to serve as a resource for all persons involved with or interested in the ongoing efforts to redesign the mental health system in Milwaukee County to be increasingly community-based, person-centered, trauma-informed, and recovery-oriented. Resources and meeting information will be regularly updated and accessible primarily through the right-hand navigation on this page. We also present a data dashboard that will be periodically updated to reflect the progress toward the collective goals of redesign stakeholders. Please let us know if you have any suggestions on how to improve the content or functionality of this site. Thank you!
Mental Health Redesign SMART Goals 2013-2014
Mental Health Redesign and Implementation Task Force
To develop and implement a data-driven plan for the effective and sustainable redesign of the mental health system in Milwaukee County.
* Adherence to SAMHSA recovery principles
* Ensuring access to high quality services and supports in community-based settings
* Reducing reliance on emergency services and unnecessary inpatient care
* Commitment to full inclusion of consumers as well as family members and advocates
* Partnership between public and private stakeholders
* Compliance with the integration mandate of the ADA and Olmstead v. L.C.
* Diversity and cultural competency
* Moving beyond the medical model to a philosophy of independent living
In April 2011, the Milwaukee County Board of Supervisors passed a resolution supporting efforts to redesign the Milwaukee County mental health system and creating a Mental Health Redesign and Implementation Task Force (Redesign Task Force) to provide the Board with data-driven implementation and planning initiatives based on the recommendations of various public and private entities. The Redesign Task Force first convened in July 2011, establishing a charter and delegating Action Teams to prioritize recommendations for system enhancements within key areas. The Action Teams presented their prioritized recommendations (report / attachments) to the Committee on Health and Human Needs in January 2012 and at a public summit in February 2012, where consultants from the Human Service Research Institute (HSRI) provided feedback and guidance. The Redesign Task Force, its Executive Committee, and DHHS and BHD leadership resolved in March 2012 to seek technical assistance for the process of implementing the affirmed recommendations. The County entered a contract in September 2012 with ZiaPartners and their subcontractors. Wilberg Community Planning has provided valuable on-site facilitation and technical assistance to the Action Teams and staff, and TriWest Group has assisted in the development of a system map and data dashboard. In December 2012, the DHHS Director and BHD Administrator presented an informational report to the Committee on Health and Human Needs on the progress and activities of the Redesign Task Force, including a framework for planning, tracking, and recording progress on all redesign implementation activities. The implementation activities were subsequently framed within SMART Goals – Specific, Measurable, Attainable, Realistic, and Timebound – to promote accountability and clear reporting. The SMART Goals were approved by the County Board (report) in March 2013 and now comprise the work plan for the Task Force and Action Teams – Person-Centered Care, Continuum of Care, Community Linkages, Workforce, Quality, and Cultural Intelligence – through July 2014 with numerous benchmarks to be met along the way.