Energy Assistance

Do you need help with the cost of heating your home? 

October 1, 2016 will mark the beginning of the 2016-2017 heating season and the start of the Wisconsin Home Energy Assistance Program. 

Wisconsin’s Home Energy Assistance Program (WHEAP) provides assistance for heating costs, electric costs, and energy crisis situations.

A person can apply any time between October 1, 2016 and May 15, 2017 to receive regular benefits.

The Energy Assistance Program provides a one-time payment to your energy provider each year that helps qualified Milwaukee residents make their energy bills more affordable. Regular energy assistance is intended to help pay a portion of heating costs and is not intended to pay the total annual heating cost.

The amount of heating assistance benefit varies based on a number of factors:

  • Household's size
  • Income level
  • Household energy costs 

There are a number of ways to apply:            

  • By phone: 414-270-4-MKE  (414-270-4653)
  • Online: Schedule an Appointment online at
  • In person at any of the 6 locations: Monday - Friday 8:00am - 5:00pm

(see below for extended hour information)


  • North - 6918 W Brown Deer Road **NEW**
  • Northwest - 4906 W. Fond du Lac Avenue (Fond du Lac and Capitol)
  • Downtown - 728 N. James Lovell Street (7th and Wisconsin)
  • West Allis - 6761 W. Greenfield Avenue (68th & Greenfield)
  • Southeast - 2701 S. Chase Avenue (Between Lincoln and Oklahoma)
  • Greenfield - 5663 S. 27th Street (Next to Big Lots) **NEW**






SPRING (MARCH 20TH - MAY 15TH, 2017)

MONDAY 7:30AM - 7:30PM
TUESDAY 7:30AM - 7:30PM
THURSDAY 7:30AM - 7:30PM
FRIDAY 7:30AM - 5:00PM
SATURDAY 8:00AM - 12:00PM








To avoid unnecessary delays in processing your application you must bring the following:

  1. Photo ID (recommended; mandatory for first-time and NEW to Milwaukee County applicants)
  2. Social Security numbers and dates of birth for everyone in the household
  3. Current gas, electric, oil energy bill (or lease/letter from your landlod if your heat is included in your rent)
  4. Proof of all income sources of your entire household's gross income for the 3 months prior to the application month (child support, wages, pension, unemployment, etc)
  5. Seasonal employees and self-employed will require the prior year's entire tax package. Rental income must be verified by taxes and schedule E


Click on the language of your choice to view a fact sheet on the WHEAAP program and current income guidelines:

English Spanish Hmong



There are additional Energy Assistance Benefits available:

  • Furnace/Heating System Repair or Replacement
  • Crisis Benefits
  • Assistance with a Disconnection Notice
  • Oil, Propane and other bulk Fuel
  • Weatherization Program

For further information on these benefits click here



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