Behavioral Health Division

Look inside the Behavioral Health Division, and discover how a career at BHD makes a difference.



Get a quick lesson on the acronyms we use at the Behavioral Health Division so you can speak our language as you browse our pages.

View our List of Acronyms



Northside Facility

Community Conversations

The Milwaukee County Behavioral Health Division (BHD) is in the early stages of developing the community-based behavioral health center to provide access to services for Milwaukee County’s most underserved populations. BHD is inviting residents with mental illness and their family members to share insights that will shape the organization’s new Northside facility. 


Four community conversations for people with mental illness and their family members are planned for December 2016 and January 2017. The community conversations will be facilitated by Pastor Darryl Seay, M.S. and open to Milwaukee County residents with behavioral health conditions and their family members. Attendees will be asked for input on everything from programs and services provided to how the facility should look and feel.

Friday, December 16, 2016
1:30 PM (start) to 3:30 PM
Progressive Baptist Church
8324 W. Keefe Ave. Milwaukee, 53223

Tuesday, December 20, 2016
2:30 PM (start) to 4:30 PM
Metropolitan Baptist Church, 1345 West Burleigh Street,
Milwaukee, 53206

Wednesday, January 04, 2017
1:30 PM (start) to 3:30 PM
Metropolitan Baptist Church, 1345 West Burleigh Street,
Milwaukee, 53206

Wednesday, January 25, 2017
Time: TBD
Metropolitan Baptist Church, 1345 West Burleigh Street,
Milwaukee, 53206

For more information on these community conversations or to provide feedback online email


The Milwaukee County Behavioral Health Division through early assessment and intervention promotes hope for individuals and their families through innovative recovery programs in behavioral health wellness, recovery, research and education.



The Milwaukee County Behavioral Health Division, through fostering strategic community partnerships, will become an Integrated Behavioral Health System providing a dynamic, and comprehensive array of services, including community based, emergency, and acute services, to meet the behavioral health care needs of individuals and families.

 About the Behavioral Health Division

The Behavioral Health Division provides care and treatment to adults, children, and adolescents with mental illness, substance use disorders, and intellectual disabilities through both County-operated programs and contracts with community agencies.  Services include intensive short-term treatment through our crisis services and inpatient services, as well as a full array of supportive community services for persons with serious mental illness and substance use disorders. Long-term inpatient care is provided through the Division's nursing home programs.


Check back regularly to view our data dashboard that is maintained and updated in conjunction with community-wide mental health redesign initiatives.


Long-term Unit Closures

Please click here for some Frequently Asked Questions regarding the long-term care unit closures at BHD.

Trauma-Informed Care


The Behavioral Health Division's Trauma-Informed Care (TIC) Committee launched a project in 2011 aimed at educating all staff about Trauma-Informed Care and beginning a culture of change.  Below is a link to additional information on TIC. 


Trauma-Informed Care PowerPoint presentation




Links to additional mental health resources:




BHD Privacy Notice




General Information


Milwaukee County Behavioral Health Division 

9455 Watertown Plank Road,  Milwaukee, WI 53226




Medical Records /

Release of Information

414-257-6981 or 414-257-7245

Fax: 414-257-8167


Human Resources



Michael Lappen, MS, LPC



Administrative Contact:

Jodi Mapp





24-Hour Crisis Line



Milwaukee Regional Medical Center Resource Guide




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