Community Services

Community Access to Recovery Services (CARS)

Community Access to Recovery Services (CARS) — a branch of the Behavioral Health Division — provides a full array of supportive, recovery-oriented services for persons with severe and persistent mental illness and/or issues with alcohol or other drug abuse. CARS serves over 10,000 Milwaukee County residents each year through its Mental Health Services and WIser Choice programs, which work together to ensure that individuals receive trustworthy, high quality, reliable services for mental health and/or AODA needs.

Recovery from substance abuse may be a lifelong experience, and there are community resources available to guide and support you through that journey.  Milwaukee County Behavioral Health Division-CARS has established partnerships to help you get the powerful recovery tools you need to take charge of your health and wellness. This is one consumer's story of recovery.  What do you want your recovery story to be?

Blue awareness ribbon



Click image above to view video on how one person overcame addiction with the help of CARS

Mental Health Services
CARS provides a variety of services to help adults with mental illness achieve the greatest possible independence and quality of life by assessing individual needs and facilitating access to appropriate community services and supports.  Individuals can receive referrals to a variety of services, including:
Targeted Case Management;
Community Support Programs;
Day Treatment;
Group Home Placements;
Community Recovery Services (CRS); and
Call (414) 257-8095 for guidance on accessing Mental Health services for yourself or someone else. Qualified mental health professionals may also refer an eligible individual by completing the SAIL referral form, available in the Forms section of this site.
Individuals who are uninsured or indigent may access outpatient mental health treatment by contacting the BHD Access Clinic at (414) 257-7665.
Wisconsin Supports Everyone's Recovery (WIser) Choice
WIser Choice is Milwaukee County’s public alcohol and drug treatment and recovery service system. Partnerships with community partners have expanded the choice of providers for clinical treatment and recovery support services for eligible individuals. WIser Choice is open to County residents ages 18-59 with a history of alcohol or drug use, with priority given to families with children and pregnant women (regardless of age). Individuals may access the WIser Choice system by visiting one of the Central Intake Units (CIU):
6737 West Washington Street, Suite 2225
(414) 649-4380
M&S Clinical Services
2821 North 4th Street, Milwaukee
(414) 263-6000
CIUs conduct assessments on a first-come-first-served basis, Monday thru Friday, and provide referrals to treatment services, including: Outpatient; Care Coordination; Day Treatment; Residential; Methadone Maintenance; Detoxification; and Recovery Support Services
WIser Choice Provider Information:

Save the Date: 8th Annual Recovery Walk - New


Contact Janet Fleege at (414) 257-6925 or Jennifer Wittwer at (414) 257-4704 for more information.
Milwaukee Co-Occurring Competency Cadre (MC3)
MC3 is a system-wide initiative to improve the service quality and experience for Milwaukee County residents with complex and co-occurring needs.  The Vision is that every program and person in the MC3 will become a welcoming, person-centered, trauma-informed, recovery-oriented, co-occurring capable program.  The Milwaukee County Behavioral Health Division and CARS Division are proud members of MC3.
For more information on MC3 and how you or your agency can get involved, please contact our MC3 Coordinator at (414) 257-5413.
2016 All Provider Meetings:
•     February 11     •     May 12     •     August 11     •     November 10     •
All Provider Meetings are held from 9:00 to 11:00 a.m. in Room 104 at the Coggs Human Services Center, 1220 W. Vliet Street.
2016 CARS NIATx Collaborative Meetings:

•     January 20     •     February 17        •     March 16     •     April 20     •     May 18     •     June 15     •     July 20     

•     August 17 (potential storyboard marketplace event)     •     September 21     •     October 19     •     November 16

All CARS NIATx Collaborative Meetings are held from 9:00 to 10:00 a.m. at St. Charles Youth & Family Services, 151 S. 84th Street.
Other News & Resources
→ Milwaukee County residents with documentation of certain disabilities may qualify for a free transit pass.
Contact Information
Community Access to Recovery Services
9455 Watertown Plank Road
Milwaukee, WI 53226
(414) 257-8085
(414) 454-4242 (fax)
Amy Lorenz, Deputy Administrator
(414) 257-7729 Phone
(414) 454-4242 Fax
Jennifer Wittwer, Associate Director
(414) 257-4704 Phone
(414) 454-4242 Fax
BHD 24-Hour Crisis Line
(414) 257-7222
BHD Access Clinic
(414) 257-7665
CARS Division
9455 W. Watertown Plank Road (map)
Milwaukee, WI 53226
(414) 257-8095
(414) 454-4242 (fax)
Amy Lorenz, Deputy Administrator
(414) 257-7729 Phone
(414) 454-4242 (fax)
Jennifer Wittwer, Associate Director
(414) 257-4704 Phone
(414) 454-4242 (fax)

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