MILWAUKEE COUNTY ZOO
10001 W. Bluemound Rd, Milwaukee, WI 53226
Groups of individuals with disabilities from an organization will receive free admission and parking if they have pre-registered the organization’s visit. Groups should present their confirmation letters from the Zoo showing that they have registered their organization with special needs, and present it to the gate supervisor. See www.milwaukeezoo.org/visit/specialneedsadm.php for details on policy and to pre-register a visit. (Individuals with disabilities do not receive a discount on admission.)
Safari Train (Sponsored by North Shore Bank): Accessible only for transfers. There is a separate gate for wheelchairs and other mobility devices; please notify ticket seller. Wheelchairs and other mobility devices may be left on the platform while on train ride.
Carousel (Sponsored by Penzeys Spices): Wheelchair accessibility via ramp (300lbs max).
Zoomobile Tours (Sponsored by Meijer): One of the Zoo’s three trams is handicap accessible. Please call ahead to ensure availability of the handicap tram on the day of your visit.
MillerCoors Giraffe Experience: Wheelchair accessibility via ramp.
Sky Safari: Currently not ADA accessible.
Sky Trail® Ropes Courses & Zip Line: Currently not ADA accessible.
Oceans of Fun Seal & Sea Lion Show: There is a wheelchair accessible area from which to watch the show. For the safety of our animals, service animals are not permitted in the first three rows of the bleachers.
Birds of Prey Show: For the safety of our animals, service animals are not permitted in the Birds of Prey Show.
Goat Yard: For the safety of our animals, service animals are not permitted in the Goat Yard.
Accessible water fountains are available in various Zoo buildings and are typically located outside of the restrooms.
There are accessible elevators located in the Peck Welcome Center and the Karen Peck Katz Conservation Education Center.
All Zoo buildings that are publicly-accessible have a wheelchair accessible entrance.
Family (unisex) Restroom:
A family (unisex) restroom with changing area is located outside of the Zoo Gift Shop, next to the First Aid Station.
A First Aid Station is located outside of the Zoo Gift Shop, across from the Sky Trail Ropes Course.
The Flamingo Café is located on the northern end of the U.S. Bank Gathering Place. There are other concession stands located throughout the Zoo grounds that are open seasonally – please visit milwaukeezoo.org for hours and other details.
Accessible parking spaces are available in the front of lots 1, 2 and 3. Vehicles parked in these spaces must display a Disabled Parking Identification Permit hangtag or Disabled / Veteran license plates.
There are picnic tables that offer accessibility throughout the Zoo grounds.
For the safety of our visitors and staff, no weapons (guns, personal safety devices, sharp implements, etc.) are prohibited in Zoo buildings and on Zoo grounds during posted special events. Smoking is only permitted in the parking lot.
Accessible restrooms are located in the following buildings: Aquatic & Reptile Center, Giraffe, Lakeview Place, Library, Dairy Complex, Peck Welcome Center, Primates of the World, Florence Mila Borchert Big Cat Country, Flamingo Café and U.S. Bank Gathering Place. A family restroom with changing area is located outside of the Zoo Gift Shop, next to the First Aid Station.
Pets are not allowed at the Zoo. Service animals that assist individuals with disabilities and comply with the Milwaukee County ADA Service Animal Procedure are welcome at the Zoo.
The closest MCTS bus stop to the Zoo is located near the Walk-in Gate on Bluemound Road.
Wheelchairs (Sponsored by Wilderness Resort)
A limited number of wheelchairs and adult-sized strollers are available for visitor use free of charge. Motorized scooters (400lbs max) are available for $25/day. Wheelchairs, strollers and motorized scooters are available on a first come, first served basis and cannot be reserved in advance.
Wheelchairs, Mobility Aids, and Other Power Driven Mobility Devices:
Wheelchairs, mobility aids and other power-driven mobility devices that comply with the Milwaukee County ADA Wheelchairs, Mobility Aids, and Other Power Driven Mobility Devices Procedure are welcome on Zoo grounds.